ABBE
Level 3
QN: 610/3687/0
Curriculum Active
ABBE Level 3 Certificate in Lettings Advice and Practice (Scotland)
Official qualification regulated by Ofqual, awarded by ABBE. Classified as a Vocationally-Related Qualification. Total guided learning hours: 100 hours.
Qualification Level
Level 3
Awarding Body
ABBE
Syllabus Units
3 Units
Guided Hours
100 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Handling Customer Enquiries and Customer Service Requirements (Scotland)
Verified
Key Learning Objectives:
- Understand the principles which impact on customer expectations in the property sector
- Understand how to create customer relationships
- Understand how to satisfy customer requirements
- Understand how to advise all clients on property descriptions, information and viewings
- Understand how to prepare property details and arrange marketing for listed properties
- Understand how to register client details effectively
- Understand how to suggest and arrange different types of viewings
2
Introduction to the Purpose and Structure of the Property Market (Scotland)
Verified
Key Learning Objectives:
- Understand how an estate/lettings agency works
- Understand the structure and regulation of the property services industry
- Understand how to use digital software to record and supply information and data
- Understand how to reduce the risks to health and safety in the workplace
- Understand how to evaluate risks in the workplace
- Understand how to take responsibility for own safety, training and personal development
3
Negotiating Rentals and Selling Property Services (Scotland)
Verified
Key Learning Objectives:
- Understand the process of obtaining relevant information from landlords and tenants for negotiations on residential rental properties
- Understand the process of accepting offers to rent a residential property
- Understand the different types of tenancies and the requirements of both the Housing Act 1988, and non-Housing Act tenancies.4.
- Understand how to extend, renew and end tenancy agreements
- Understand how to conduct a tenant check in and provide a full inventory report
- Understand the statutory legislation and obligations of all parties regarding the safety and maintenance of the condition of the property
- Understand the procedures legislation and codes of practice for processing and dealing with client monies
- Understand how to end tenancies
- Understand how to deal with deposits, dispersals and disputes
Regulatory & Verification Details
- Qualification Number (QN)
- 610/3687/0
- Regulated Status
- Available to learners
- Awarding Body
- ABBE
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Feb 2024