ABBE
Level 3
QN: 610/0913/1
Curriculum Active
ABBE Level 3 Certificate in Residential Property Management (Leasehold/Estate)
Official qualification regulated by Ofqual, awarded by ABBE. Classified as a Occupational Qualification. Total guided learning hours: 8 hours.
Qualification Level
Level 3
Awarding Body
ABBE
Syllabus Units
8 Units
Guided Hours
8 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Understand Accounting for Service Charges in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand the importance of the lease in setting up the financial structure
- Understand how to set a budget
- Understand compliance with billing in service charge accounting
- Understand collection of service charges
- Understand holding client/customer monies
- Understand supplier invoices
- Understand major works and reserves
- Understand year end accounting
2
Understand Customer and Consumer in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand the importance of a professional attitude in delivering excellence in customer service
- Know how to show appropriate and positive behaviours towards customers
- Know how to maintain a positive and customer friendly attitude
3
Understand Ethics and Behaviours in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand the basic principles of ethics and behaviours in Leasehold Property Management
- Understand how common ethical principles relate to leasehold property management
- Understand how to behave when faced with legal and ethical issues in leasehold property management
- Understand the benefits of reflection in improving ethics and behaviours
4
Understand Health and Safety in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand health and safety legislation in Leasehold Property Management
- Understand risk management in Leasehold Property Management
- Understand disaster recovery
- Understand in Property Management
- Understand the potential impact of emerging legislation and guidance on health and safety and fire
5
Understand Leasehold Property Management
Verified
Key Learning Objectives:
- Understand how to manage buildings
- Understand how to manage service providers
- Understand the site staff employment process
- Understand why it is important to respond to leaseholders’ needs
- Understand how to work with clients
6
Understand Mixed Tenure Management and Affordable Housing
Verified
Key Learning Objectives:
- Understand the management of mixed tenure developments
- Understand social neighbourhood management
- Understand social/affordable housing developments
- Understand vulnerable and difficult resident management
7
Understand the Legal Framework in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand the Management Agreement
- Understand leaseholder rights and responsibilities
- Understand the dispute resolution and the work of the First Tier Tribunal (Property Chamber), the Upper Tribunal and the courts
- Understand company and employment law
8
Understand the Principles of Building Construction in Leasehold Property Management
Verified
Key Learning Objectives:
- Understand building construction
- Understand repairs, maintenance and defects
- Understand the regulations affecting the buildings
Regulatory & Verification Details
- Qualification Number (QN)
- 610/0913/1
- Regulated Status
- Available to learners
- Awarding Body
- ABBE
- Qualification Type
- Occupational Qualification
- Operational Start
- May 2022