Active IQ
Level 2
QN: 501/0174/2
Curriculum Active
Active IQ Level 2 NVQ Certificate in Active Leisure, Learning and Well-being Operational Services
Official qualification regulated by Ofqual, awarded by Active IQ. Classified as a Occupational Qualification. Total guided learning hours: 671 hours.
Qualification Level
Level 2
Awarding Body
Active IQ
Syllabus Units
28 Units
Guided Hours
671 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Carry out maintenance and minor repairs
Verified
Key Learning Objectives:
- understand how to prepare to carry out maintenance and minor repairs
- understand how to carry out maintenance and minor repairs
- be able to prepare to carry out maintenance and minor repairs
- be able to carry out maintenance and minor repairs
2
Check and maintain sport/play surfaces and equipment
Verified
Key Learning Objectives:
- Know how to check and maintain sites, surfaces equipment and perimeters
- Know how to check sites, surfaces, equipment and perimeters
- Be able to check sites, surfaces, equipment and perimeters
- Know how to maintain sites, surfaces, equipment and perimeters
- Be able to maintain sites, surfaces, equipment and perimeters
3
Check and service activity equipment
Verified
Key Learning Objectives:
- Know how to check and service activity equipment
- Know how to check equipment and identify what maintenance is needed
- Be able to check equipment and identify what maintenance is needed
- Know how to service equipment
- Be able to service equipment
4
Clean and tidy facility areas
Verified
Key Learning Objectives:
- Know how to clean and tidy facility areas
- Know how to clean sport and recreation areas
- Be able to clean sport and recreation areas
- Know how to tidy sport and recreation areas
- Be able to tidy sport and recreation areas
5
Contribute to environmental conservation in active leisure and recreation
Verified
Key Learning Objectives:
- Know how to contribute to environmental conservation in active leisure and recreation
- Know how to contribute to managing resources in a sustainable way
- Be able to contribute to managing resources in a sustainable way
- Know how to contribute to the good ecological management of outdoor areas
- Be able to contribute to the good ecological management of outdoor areas
- Know how to provide information and advice on environmental issues
- Be able to provide information and advice on environmental issues
6
Deal with substances hazardous to health
Verified
Key Learning Objectives:
- Know how to deal with substances hazardous to health
- Know how to handle substances hazardous to health
- Be able to handle substances hazardous to health
- Know how to store substances hazardous to health
- Be able to store substances hazardous to health
7
Give customers a positive impression of yourself and your organisation.
Verified
Key Learning Objectives:
- establish rapport with customers
- respond appropriately to customers
- communicate information to customers
- understand how to give customers a positive impression of themselves and the organisation
8
Maintain grounds of premises and facilities
Verified
Key Learning Objectives:
- Know how to carry out maintenance, and the appropriate conditions for doing so
- Carry out maintenance according to given instructions
- Understand how to remove debris and litter from the area, and why this is important, Remove any unwanted debris and litter as instructed
9
Maintain site security and safety
Verified
Key Learning Objectives:
- Understand the principles of site security and safety
- Carry out site security monitoring according to instructions
- Understand how to monitor security systems
- Carry out the appropriate checks on security and emergency equipment
10
Maintain the safety of the ice rink environment and its users
Verified
Key Learning Objectives:
- Know how to prepare and maintain a healthy and safe ice rink environment
- Be able to prepare and maintain a healthy and safe ice rink environment
- Know how to issue, check-in and maintain skates
- Be able to issue, check-in and maintain skates
- Know how to supervise ice rink activities
- Be able to supervise ice rink activities
- Know how to carry out ice rink emergency procedures
- Be able to carry out ice rink emergency procedures
11
Maintain the safety of the pool environment and its users
Verified
Key Learning Objectives:
- Know how to prepare and maintain a healthy and safe pool environment
- Be able to prepare and maintain a healthy and safe pool environment
- Know how to supervise pool activities
- Be able to supervise pool activities
- Know how to carry out pool emergency procedures
- Be able to carry out pool emergency procedures
12
Monitor and maintain electrical and plumbing services
Verified
Key Learning Objectives:
- Understand how to safely prepare to carry out plumbing and electrical maintenance, Safely prepare to carry out maintenance
- Know how to carry out basic electrical and plumbing maintenance
- Carry out basic electrical and plumbing maintenance according to instructions
- Understand how to carry out post-maintenance checks
- Carry out the necessary post-maintenance checks
13
Operate plant to maintain the quality of pool water
Verified
Key Learning Objectives:
- Know how to operate plant to maintain the quality of pool water
- Know how to start up and shut down plant
- Be able to start up and shut down plant
- Know how to maintain plant in working order
- Be able to maintain plant in working order
- Know how to ensure the quality of water
- Be able to ensure the quality of water
14
Operate plant to provide and maintain an ice surface
Verified
Key Learning Objectives:
- Know how to operate plant to provide and maintain an ice surface
- Know how to maintain ice plant
- Be able to maintain ice plant
- Know how to maintain ancillary ice rink equipment in working order
- Be able to maintain ancillary ice rink equipment in working order
- Know how to ensure the quality of the ice surface
- Be able to ensure the quality of the ice surface
15
Prepare hard standings and paths for caravans
Verified
Key Learning Objectives:
- Know how to mark out and prepare the area
- Be able to mark out and prepare the area
- Know how to apply the correct finish to the area
- Be able to apply the correct finish to the area
16
Process payments for purchases
Verified
Key Learning Objectives:
- Know how to process payments for purchases
- Be able to calculate the price of customers’ purchases
- Be able to process sales payments
17
Promote health, safety and welfare in active leisure and recreation
Verified
Key Learning Objectives:
- Know how to promote health, safety and welfare in active leisure and recreation
- Know how to control risks in active leisure and recreation
- Be able to help to control risks in the active leisure and recreation environment
- Know how to help to safeguard and protect children and vulnerable adults
- Be able to help to safeguard and protect children and vulnerable adults
- Know how to deal with injuries and signs of illness
- Be able to deal with injuries and signs of illness
- Know how to follow emergency procedures
- Be able to follow emergency procedures
18
Provide a facility reception service
Verified
Key Learning Objectives:
- Know how to welcome customers and visitors
- Be able to welcome customers and visitors
- Know how to enrol customers and take bookings
- Be able to enrol customers and take bookings
19
Resolve customer service problems
Verified
Key Learning Objectives:
- spot customer service problems, pick the best solution to re
- solve customer service problems, take action to re
- solve customer service problems
- know how to re
20
Set up, take down and store activity equipment
Verified
Key Learning Objectives:
- Know how to set up, take down and store activity equipment
- Know how to set up equipment
- Be able to set up equipment
- Know how to deal with equipment after use
- Be able to deal with equipment after use
- Know how to store equipment following use
- Be able to store equipment following use
21
Site caravans on parks
Verified
Key Learning Objectives:
- Know how to site caravans on parks
- Know how to inspect the caravan on delivery
- Be able to inspect the caravan on delivery
- Know how to move the caravans on the park
- Be able to move the caravan on the park
- Know how to site the caravan and make it ready for use
- Be able to site the caravan and make it ready for use
22
Support equality and diversity in active leisure and recreation
Verified
Key Learning Objectives:
- Know how to support equality and diversity in active leisure and recreation
- Be able to help to treat people equally and in a way that respects diversity
23
Support other team members in their work
Verified
Key Learning Objectives:
- Know how to help new team members settle in to the workplace
- Be able to help new team members settle in to the workplace
- Know how to show team members how to carry out new tasks
- Be able to show team members how to carry out new tasks
24
Support the work of the team and organisation
Verified
Key Learning Objectives:
- Know how to support the work of own team and organisation
- Know how to work effectively with colleagues
- Be able to work effectively with colleagues
- Know how to improve own work
- Be able to improve own work
- Know how to help to improve the work of own organisation
- Be able to help to improve the work of own organisation
25
Use and maintain chippers and/or shredders
Verified
Key Learning Objectives:
- Be able to use and maintain chippers and/or shredders
- Be able to work safely and minimise environmental damage
- Know how to use and maintain chippers and / or shredders
- Know the current health and safety legislation and environmental good practice.
26
Use and maintain non-powered and hand held powered tools and equipment
Verified
Key Learning Objectives:
- Be able to use and maintain non- powered and hand held powered tools and equipment
- Be able to work safely and minimise environmental damage
- Know how to use and maintain the tools and equipment
- Know the current health and safety legislation and good environmental practice.
27
Use and maintain pedestrian controlled powered equipment
Verified
Key Learning Objectives:
- Be able to use and maintain pedestrian controlled powered equipment
- Be able to work safely and minimise environmental damage
- Know how to use and maintain pedestrian controlled powered equipment.
- Know the operating principles of powered equipment
- Know the current health and safety legislation and environmental practice.
28
Use and maintain ride-on powered equipment
Verified
Key Learning Objectives:
- Be able to set up
- use and maintain ride-on powered equipment
- Be able to work safely and minimise environmental damage
- Know how to use and maintain ride-on powered equipment
- Know the operating principles of powered equipment
- Know the current health and safety legislation and environmental good practice.
Regulatory & Verification Details
- Qualification Number (QN)
- 501/0174/2
- Regulated Status
- Available to learners
- Awarding Body
- Active IQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Jul 2010
- Operational End
- Jul 2026