Active IQ
Level 3
QN: 610/5027/1
Curriculum Active
Active IQ Level 3 Certificate in Leisure Management
Official qualification regulated by Ofqual, awarded by Active IQ. Classified as a Vocationally-Related Qualification. Total guided learning hours: 289 hours.
Qualification Level
Level 3
Awarding Body
Active IQ
Syllabus Units
14 Units
Guided Hours
289 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Induction and development of colleagues
Verified
Key Learning Objectives:
- Understand the induction process
- Understand how to facilitate professional development of colleagues
- Understand how to implement a performance appraisal as part of employee career development
2
Marketing in active leisure
Verified
Key Learning Objectives:
- Understand marketing in the context of active leisure
- Understand marketing methods in the context of active leisure
- Be able to develop a draft marketing plan for active leisure services/products
3
Organising events in active leisure
Verified
Key Learning Objectives:
- Understand the different types of events run in an active leisure environment
- Understand how to plan and promote an event
- Be able to plan and promote an event
- Know how to evaluate an event
4
Pool plant operations and the management of pool water quality
Verified
Key Learning Objectives:
- Understand the processes involved in the treatment of pool water and the different types of pool water filtration systems
- Understand the importance of providing a safe and effective pool water disinfection system
- Know the legislation, guidance documents and codes of practice which affect pool operations
- Understand how to recognise and implement emergency procedures
- Know the types and the purpose of chemicals used in pools
- Understand how the differing properties of the incoming mains water supply affects the treatment of pool water
- Understand the factors which influence optimum pool water quality
- Understand the importance of cleaning the pool filtration system regularly
- Know the different types of infections associated with poor pool water quality and poor hygiene
- Understand the risks involved in the storage and use of chemicals for the treatment of swimming pool water
- Understanding the risks and hazards associated with operating pressurised mechanical systems
- Understand the criteria to be considered when designing a pool water treatment plant
- Understand the importance of effective hydraulic flow of swimming pool water
5
Principles of leadership and management
Verified
Key Learning Objectives:
- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand performance measurement
6
Promoting customer care in active leisure
Verified
Key Learning Objectives:
- Understand customer care in active leisure
- Understand how to maintain relationships with customers
- Understand how to add value to the customer’s experience
- Understand how to improve a customer’s experience
7
The principles and practice of pool water treatment and testing
Verified
Key Learning Objectives:
- Understand the legalresponsibilities of pool operators to provide a safe pool environment
- Understand the different types of pools and pool ownership
- Understand the causes of pool water pollution and contamination
- Understand the importance of good bather hygiene prior to the use of pools
- Understand the importance of goodstandards of cleanliness in the swimming pool environment
- Understand the operating principlesof a simple pool water circulation system
- Know the recommended temperatures for the types of pools
- Understand how pool operators provide a safe pool environment
- Know the essential tests to ensure optimum pool water quality
- Understand the different types ofpool water testing equipment needed to ensure good quality poolwater
- Demonstrate correct pool water testing techniques
- Understand the importance of good
- record keeping
8
Understanding budgeting and finance
Verified
Key Learning Objectives:
- Know the principles of financial management
- Understand how to set budget
- Be able to create an income and expenditure budget with Key Performance Indicators
9
Understanding equality, diversity and inclusion in the workplace
Verified
Key Learning Objectives:
- Understand equality, diversity and inclusion in the workplace
- Understand the personal aspects of equality, diversity and inclusion in the workplace
- Understand how to support equality, diversity and inclusion in the workplace
10
Understanding how to lead a team
Verified
Key Learning Objectives:
- Understand the team leadership role
- Understand the role of emotions and behaviours when leading a team
- Understand the value of diversity within a team
- Understand the role of communication when leading a team
- Understand the role of motivating others when leading a team
- Understand how to provide team members with a sense of direction and common purpose
11
Understanding how to manage active leisure operations
Verified
Key Learning Objectives:
- Understand the role of a leisure duty manager
- Know how to open
- prepare and close an active leisure facility
- Understand how sell products and services
- Understand how to process payments in line with legal and statutory requirements
- Know how information technology (IT) is used in the active leisure
- Understand the importance of sustainability when using physical resources in active leisure
- Understand how to deal with spillages, breakages and waste in an active leisure facility
12
Understanding how to manage health, safety and welfare in active leisure
Verified
Key Learning Objectives:
- Understand the requirements for health, safety, welfare and security in active leisure
- Understand how to manage health and safety risks in an active leisure environment
- Understand safe working practices relating to the Control of Substances Hazardous to Health (COSHH) Regulations
- Understand how to manage health and safety emergencies and other incidents
- Understand safeguarding and how this applies in active leisure
- Understand how to prepare equipment and environments for activity
13
Understanding how to sell services and products to customers in active leisure
Verified
Key Learning Objectives:
- Understand sales in the context of active leisure
- Understand how to sell active leisure services and products
14
Understanding how to supervise facility maintenance in active leisure
Verified
Key Learning Objectives:
- Understand facility maintenance in active leisure
- Understand how to ensure active leisure facilities and equipment are maintained to appropriate standards
- Understand how to supervise the repair and improvement of active leisure facilities and equipment
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5027/1
- Regulated Status
- Available to learners
- Awarding Body
- Active IQ
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jan 2025