Assessu
    Level 2
    QN: 610/3744/8
    Curriculum Active

    Level 2 Customer Service Practitioner (ST0072)

    Official qualification regulated by Ofqual, awarded by Assessu. Classified as a End-Point Assessment.

    Qualification Level
    Level 2
    Awarding Body
    Assessu
    Syllabus Units
    Official Spec
    Guided Hours
    Flexible
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Level 2 Customer Service Practitioner (ST0072)

    Verified
    Key Learning Objectives:
    • Understand key principles and core concepts of Level 2 Customer Service Practitioner (ST0072).
    • Apply practical knowledge, methods, and evaluation in Level 2 Customer Service Practitioner (ST0072).

    Regulatory & Verification Details

    Qualification Number (QN)
    610/3744/8
    Regulated Status
    Available to learners
    Awarding Body
    Assessu
    Qualification Type
    End-Point Assessment
    Operational Start
    May 2024