BIIAB
    Level 2
    QN: 600/3355/1
    Curriculum Active

    BIIAB Level 2 Award In Licensed Hospitality Operations

    Official qualification regulated by Ofqual, awarded by BIIAB. Classified as a Vocationally-Related Qualification. Total guided learning hours: 30 hours.

    Qualification Level
    Level 2
    Awarding Body
    BIIAB
    Syllabus Units
    1 Units
    Guided Hours
    30 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Licensed Hospitality Operations

    Verified
    Key Learning Objectives:
    • Understand the legal requirements and statutory responsibility for compliance with health and safety at work legislation
    • Understand good practice and statutory responsibility with regard to financial management and cash control
    • Understand good practice with regard to cash security, stock control and fraud awareness
    • Understand key areas of legislation with regard to retailing responsibly and trading within the law
    • Understand key areas of legislation with regard to crime prevention
    • Understand relevant employment law
    • Understand good practice for recruitment, induction and management of staff
    • Understand the key components of marketing and merchandising
    • Understand the basic principles of effective customer service
    • Understand the importance of product knowledge and preparation for service
    • Understand good practice with regard to offering catering
    • Understand the legal requirements with regard to gaming and the importance of maximising income

    Regulatory & Verification Details

    Qualification Number (QN)
    600/3355/1
    Regulated Status
    Available to learners
    Awarding Body
    BIIAB
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Nov 2011