BIIAB
Level 5
QN: 601/6773/7
Curriculum Active
BIIAB Level 5 Diploma In Management and Leadership
Official qualification regulated by Ofqual, awarded by BIIAB. Classified as a Vocationally-Related Qualification. Total guided learning hours: 967 hours.
Qualification Level
Level 5
Awarding Body
BIIAB
Syllabus Units
27 Units
Guided Hours
967 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Budget Management
Verified
Key Learning Objectives:
- Understand the impact of internal and external factors on budgetary planning in a business
- Understand how to manage a budget
- Understand how to analyse cost information in business
2
Business Administration Systems
Verified
Key Learning Objectives:
- Understand administrative systems
- Understand how systems thinking affects the administrative performance of organisations
- Understand the role of policies and procedures in meeting customer requirements
3
Business Process Management
Verified
Key Learning Objectives:
- Understand the techniques used to design a business process
- Understand how to design a sustainable business process
- Understand the need for the continuous management of business processes
4
Business Risk Management
Verified
Key Learning Objectives:
- Understand business risk concepts
- Understand how to identify risk and risk probability
- Understand business resilience and the management of risk
5
Corporate Communications'
Verified
Key Learning Objectives:
- Understand the importance of corporate communication
- Understand the dimensions of corporate communication processes
- Understand how to plan the development of an organisational communication strategy
6
Corporate Social Responsibility and Sustainability
Verified
Key Learning Objectives:
- Understand the characteristics of corporate social responsibility and sustainability
- Understand the impact of corporate social responsibility and sustainability strategy on business performance
- Understand the strategic requirement for corporate social responsibility and sustainability
- Understand ethical approaches to leadership and management
7
Customer Relationship Management
Verified
Key Learning Objectives:
- Understand the importance of customer relationship management in an organisation
- Understand methods to improve the management of customer relationships in an organisation
8
Human Resource Management
Verified
Key Learning Objectives:
- Understand the role of human resource management
- Understand how to recruit employees
- Understand how to reward employees in order to motivate and retain them
- Understand the mechanisms for cessation of employment
9
Managing Information and Knowledge
Verified
Key Learning Objectives:
- Understand the need to manage information and knowledge within organisations
- Understand the role of ICT in managing information and knowledge
- Understand the links between knowledge management strategy and competitive advantage
10
Managing personal and professional development
Verified
Key Learning Objectives:
- Understand the factors which influence the need for personal and professional development.
- Understand how to plan for personal and professional development.
- Understand how to implement and monitor a personal professional development plan.
11
Marketing Management
Verified
Key Learning Objectives:
- Understand the contribution of marketing to the achievement of organisational objectives
- Understand how to make marketing mix proposals that exploit marketing opportunities
- Understand how to develop a marketing strategy
12
Principles of business finance
Verified
Key Learning Objectives:
- Understand business finance within a management context
- Understand the commercial implications of managerial decisions
13
Principles of Business Skills Needed for Proposals and Pitches
Verified
Key Learning Objectives:
- Understand ways of researching and analysing a market
- Understand the areas that need to be analysed before starting a business proposal
- Understand how to create a business proposal
- Understand the importance of checking the business proposal and circulating to the appropriate people
14
Principles of Customer Service Management
Verified
Key Learning Objectives:
- Understand the principles of management in customer service
- Understand how to manage recruitment and training to support customer service
- Understand the management of customer service delivery
- Understand the value of monitoring, evaluating and continuous improvement in customer service delivery
15
Principles of Innovation and Change Management
Verified
Key Learning Objectives:
- Understand the need for innovation and change in organisations
- Understand how organisational culture can promote innovation
- Understand key principles, theories and models relating to change in organisations
- Understand the role of communication and relationship management within change processes
16
Principles of management and leadership
Verified
Key Learning Objectives:
- Understand leadership and management theories and principles
- Understand leadership styles
- Understand motivation and empowerment
- Understand the management of performance
17
Principles of Operational Planning
Verified
Key Learning Objectives:
- Understand the activities that make up operations management
- Understand the relationship between operations and business performance
- Understand the importance of administration in operations management
18
Product and/or Service Portfolio Management
Verified
Key Learning Objectives:
- Understand the requirement for a product and/or service portfolio in an organisation
- Understand how to develop a portfolio of products and/or services
19
Quality Management in an Organisation
Verified
Key Learning Objectives:
- Understand the concept of Total Quality Management (TQM)
- Understand the culture needed to embed TQM
- Understand the systems that support TQM
20
Staff Recruitment and Selection
Verified
Key Learning Objectives:
- Understand the impact of legislation on the recruitment and selection process
- Understand how to recruit personnel to meet an identified gap in staff resources
- Understand how to conduct a selection process
21
Stakeholder engagement and management
Verified
Key Learning Objectives:
- Understand the expectations of organisational stakeholder groups.
- Understand process of stakeholder engagement and its value to an organisation.
- Understand how to develop and improve stakeholder relationship management.
22
Strategic Business Management and Planning
Verified
Key Learning Objectives:
- Understand the role of strategic planning in organisations
- Understand the impact of internal and external factors on organisations
- Understand the strategies that organisations use to achieve competitive advantage
- Understand the environmental factors that affect strategic business management and planning
23
Strategic Decision-making
Verified
Key Learning Objectives:
- Understand the role of information in strategic decision-making
- Understand how information systems support business activity
- Understand quantitative approaches to strategic decision-making
- Understand systems approaches to strategic decision-making
24
Strategic Project Management
Verified
Key Learning Objectives:
- Understand the impact of strategic objectives on project selection and management
- Understand the elements of a project planning process
- Understand how to implement the project plan
- Understand how to evaluate the outcomes of a project
25
Successful Business Team Development
Verified
Key Learning Objectives:
- Understand the characteristics of successful business teams
- Understand how to develop successful business teams
26
Understand How to Manage Work Activities to Improve Business Performance
Verified
Key Learning Objectives:
- Understand the importance of business processes in delivering outcomes based on business goals and objectives
- Understand how work plans are developed
- Understand how to monitor work plans and systems to improve organisational performance
- Understand health and safety requirements when managing business activities
27
Understanding organisational structure, culture, and values
Verified
Key Learning Objectives:
- Understand the development and role of organisational structures in organisational effectiveness.
- Understand how organisational culture is developed and the value of a high-performance culture.
- Understand the relationship between organisational values and organisational culture and behaviour.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/6773/7
- Regulated Status
- Available to learners
- Awarding Body
- BIIAB
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2015