Cambridge OCR
Level 2
QN: 603/3277/3
Curriculum Active
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Official qualification regulated by Ofqual, awarded by Cambridge OCR. Classified as a Vocationally-Related Qualification. Total guided learning hours: 270 hours.
Qualification Level
Level 2
Awarding Body
Cambridge OCR
Syllabus Units
5 Units
Guided Hours
270 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Communicate in a business environment
Verified
Key Learning Objectives:
- Demonstrate professional written communication following business etiquette
- Apply effective telephone communication techniques in a business context
- Communicate appropriately in face-to-face meetings with internal and external colleagues
- Give constructive feedback in a business context
- Receive constructive feedback in a business context
2
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Follow administrative practices and create procedures
Verified
Key Learning Objectives:
- Produce a range of business documents using appropriate templates and formatting to meet organisational standards.
- Distribute documents through secure electronic and physical channels in accordance with data protection policies.
- Locate and retrieve data from both digital and manual filing systems using predefined search criteria.
- Store and archive data systematically to maintain confidentiality and accessibility.
- Prepare comprehensive meeting agendas, minutes, and supporting documentation to facilitate effective meetings.
- Coordinate meeting logistics, including venue booking, equipment setup, and attendee communication.
3
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Provide administrative support
Verified
Key Learning Objectives:
- Be able to maintain office equipment; Be able to order, maintain and issue stationery and supplies; Be able to organise business travel and accommodation for colleagues; Be able to manage diaries and diary systems; Be able to manage incoming and outgoing mail
4
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Support the organisation of an event
Verified
Key Learning Objectives:
- Be able to identify resources needed to support the organisation of a business event; Be able to source event resources; Be able to make and confirm event arrangements with relevant parties; Be able to inform other team members of progress against the plan; Be able to plan to prevent problems with a business event; Review your own performance when organising a business event
5
Cambridge OCR Level 2 Cambridge Technical Award in Business Administration
Use social media for business purposes
Verified
Key Learning Objectives:
- Interpret a given social media policy to identify key rules and guidelines for business use.
- Monitor social media activity for a specified business using appropriate tools and techniques.
- Report on social media activity, including key metrics and insights, in a clear and structured format.
- Use social media platforms to communicate effectively for business purposes, adhering to policy and professional standards.
6
Communicate in a business environment
Verified
Key Learning Objectives:
- Be able to communicate in writing, following business etiquette
- Be able to communicate by telephone
- Be able to communicate appropriately in meetings when face-to-face with internal and external colleagues
- Be able to give and receive constructive feedback in a business context
7
Follow administrative practices and create procedures
Verified
Key Learning Objectives:
- Be able to produce and distribute business documents
- Be able to locate, store, search and retrieve data for routine administrative tasks
- Be able to support business meetings
8
Provide administrative support
Verified
Key Learning Objectives:
- Be able to maintain office equipment
- Be able to order
- maintain and issue stationery and supplies
- Be able to organise business travel and accommodation for colleagues
- Be able to manage diaries and diary systems
- Be able to manage incoming and outgoing mail
9
Support the organisation of an event
Verified
Key Learning Objectives:
- Be able to identify resources needed to support the organisation of a business event
- Be able to source event resources
- Be able to make and confirm event arrangements with relevant parties
- Be able to inform other team members of progress against the plan
- Be able to plan to prevent problems with a business event
- Review your own performance when organising a business event
10
Use social media for business purposes
Verified
Key Learning Objectives:
- Be able to interpret social media policy for business purposes
- Be able to monitor and report on social media activity for a specified business
- Be able to use social media to communicate for business purposes
Regulatory & Verification Details
- Qualification Number (QN)
- 603/3277/3
- Regulated Status
- Available to learners
- Awarding Body
- Cambridge OCR
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2018