Cambridge OCR
Level 2
QN: 603/3279/7
Curriculum Active
Cambridge OCR Level 2 Cambridge Technical Diploma in Business Administration
Official qualification regulated by Ofqual, awarded by Cambridge OCR. Classified as a Vocationally-Related Qualification. Total guided learning hours: 360 hours.
Qualification Level
Level 2
Awarding Body
Cambridge OCR
Syllabus Units
7 Units
Guided Hours
360 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicate in a business environment
Verified
Key Learning Objectives:
- Be able to communicate in writing, following business etiquette
- Be able to communicate by telephone
- Be able to communicate appropriately in meetings when face-to-face with internal and external colleagues
- Be able to give and receive constructive feedback in a business context
2
Follow administrative practices and create procedures
Verified
Key Learning Objectives:
- Be able to produce and distribute business documents
- Be able to locate, store, search and retrieve data for routine administrative tasks
- Be able to support business meetings
3
Principles of working in business administration
Verified
Key Learning Objectives:
- Know about organisational structures and functional areas of businesses
- Know about arranging meetings, travel and accommodation
- Know about communication, team
- work and deadlines
- Know about handling mail and payments
- Know about technology used in business administration
- Know about using business documents and stationery
- Know workplace legislation and common business policies that affect employees in business administration
4
Provide administrative support
Verified
Key Learning Objectives:
- Be able to maintain office equipment
- Be able to order
- maintain and issue stationery and supplies
- Be able to organise business travel and accommodation for colleagues
- Be able to manage diaries and diary systems
- Be able to manage incoming and outgoing mail
5
Support the organisation of an event
Verified
Key Learning Objectives:
- Be able to identify resources needed to support the organisation of a business event
- Be able to source event resources
- Be able to make and confirm event arrangements with relevant parties
- Be able to inform other team members of progress against the plan
- Be able to plan to prevent problems with a business event
- Review your own performance when organising a business event
6
Understand the role of an administrator
Verified
Key Learning Objectives:
- Understand key factors when arranging meetings, travel and accommodation
- Understand the characteristics of business communications and their appropriate uses
- Understand the importance of team
- work and deadlines in business administration
- Understand the appropriate uses of different business documents and how to complete them
7
Use social media for business purposes
Verified
Key Learning Objectives:
- Be able to interpret social media policy for business purposes
- Be able to monitor and report on social media activity for a specified business
- Be able to use social media to communicate for business purposes
Regulatory & Verification Details
- Qualification Number (QN)
- 603/3279/7
- Regulated Status
- Available to learners
- Awarding Body
- Cambridge OCR
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2018