CICM
    Level 5
    QN: 603/3686/9
    Curriculum Active

    CICM Level 5 Diploma in Credit and Collections Management

    Official qualification regulated by Ofqual, awarded by CICM. Classified as a Vocationally-Related Qualification. Total guided learning hours: 600 hours.

    Qualification Level
    Level 5
    Awarding Body
    CICM
    Syllabus Units
    6 Units
    Guided Hours
    600 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Advanced Credit Risk Management

    Verified
    Key Learning Objectives:
    • Understand approaches to credit risk management.
    • Be able to assess credit risk.
    • Be able to recommend improvements to credit risk management.
    2

    Compliance with legal, regulatory, ethical and social requirements

    Verified
    Key Learning Objectives:
    • Understand responsibilities and liabilities in relation to legal, regulatory, ethical and social requirements.
    • Be able to evaluate operational compliance of procedures in meeting legal, regulatory, ethical and social requirements.
    • Be able to review and report on compliance with legal, regulatory, ethical and social requirements.
    3

    Legal Proceedings and Insolvency

    Verified
    Key Learning Objectives:
    • Understand how to prepare for recovery of debt through the courts.
    • Understand routes to judgment on undefended claims.
    • Understand routes to judgment on defended claims.
    • Understand how to enforce a judgment.
    • Understand insolvency in relation to debt collection.
    • Understand how a credit manager can manage the post-insolvency processes.
    4

    Process Improvement

    Verified
    Key Learning Objectives:
    • Be able to monitor business processes.
    • Be able to review business processes.
    • Be able to improve business processes.
    5

    Strategic Communications and Leadership

    Verified
    Key Learning Objectives:
    • Be able to evaluate communication in relation to a department.
    • Know how to improve communication in order to achieve positive outcomes.
    • Understand the role of leaders in helping teams to achieve organisational goals and objectives.
    6

    Strategic Planning

    Verified
    Key Learning Objectives:
    • Be able to map the environment in which an organisation operates.
    • Be able to benchmark departmental performance.
    • Be able to develop a plan of improvement.

    Regulatory & Verification Details

    Qualification Number (QN)
    603/3686/9
    Regulated Status
    Available to learners
    Awarding Body
    CICM
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Oct 2018
    Operational End
    Sept 2028