CIH
    Level 2
    QN: 603/3583/X
    Curriculum Active

    CIH Level 2 Certificate in Housing Practice

    Official qualification regulated by Ofqual, awarded by CIH. Classified as a Vocationally-Related Qualification. Total guided learning hours: 104 hours.

    Qualification Level
    Level 2
    Awarding Body
    CIH
    Syllabus Units
    4 Units
    Guided Hours
    104 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Assets, repairs and maintenance

    Verified
    Key Learning Objectives:
    • Know the main types of dwellings across the housing stock.2.
    • Understand the concept of asset management for housing organisations.3.
    • Understand the process for managing repairs and maintenance of housing stock.
    2

    Customer service for housing

    Verified
    Key Learning Objectives:
    • Understand the principles of customer service.2.
    • Know the diverse range and needs of housing customers.3.
    • Understand the principles of equality and diversity.
    3

    Housing provision and housing organisations

    Verified
    Key Learning Objectives:
    • Understand housing provision and tenure in the context of trends in the housing market.2.
    • Know about the relationship between landlord and tenant.3.
    • Know about the partnerships and collaborative working housing organisations engage in to provide services.4.
    • Know how housing organisations are regulated and funded.
    4

    Professional development in housing

    Verified
    Key Learning Objectives:
    • Know about paid and voluntary roles in the housing sector.2.
    • Understand the knowledge, skills and behaviours required to work within the housing sector.3.
    • Be able to plan personal professional development.

    Regulatory & Verification Details

    Qualification Number (QN)
    603/3583/X
    Regulated Status
    Available to learners
    Awarding Body
    CIH
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Sept 2018
    Operational End
    Jun 2036