CIH
    Level 3
    QN: 610/6587/0
    Curriculum Active

    CIH Level 3 Certificate in Rough Sleeping Outreach Services

    Official qualification regulated by Ofqual, awarded by CIH. Classified as a Occupational Qualification. Total guided learning hours: 100 hours.

    Qualification Level
    Level 3
    Awarding Body
    CIH
    Syllabus Units
    4 Units
    Guided Hours
    100 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Building relationships with and advocating for people who are rough sleeping

    Verified
    Key Learning Objectives:
    • Understand psychologically informed practice.2.
    • Understand how to build and maintain effective relationships in outreach settings with people rough sleeping.3.
    • Be able to provide person-centred support to people who are rough sleeping.4.
    • Understand how to advocate for people who are rough sleeping.5.
    • Be able to manage personal resilience and wellbeing in outreach work.
    2

    Professional practice skills for homelessness services

    Verified
    Key Learning Objectives:
    • Understand the key skills, knowledge and behaviours required for professionals working in homelessness services.
    • Understand ethics in the context of professional practice in homelessness services.3.
    • Understand equality, diversity and inclusion in the context of professional practice in homelessness services.4.
    • Be able to assess own professional performance and development.
    3

    Understanding rough sleeping and the role of outreach

    Verified
    Key Learning Objectives:
    • Understand the contributors to rough sleeping and their impact on people.
    • Understand the role of rough sleeping outreach services.3.
    • Understand the statutory frame
    • work for the provision of services to people who are rough sleeping or at risk of rough sleeping.4.
    • Understand how rough sleeping outreach services work in partnership with other organisations.
    4

    Understanding the operational role in a rough sleeping outreach service

    Verified
    Key Learning Objectives:
    • Understand how to identify locate and engage people who are rough sleeping.2.
    • Be able to manage workload and responsibilities in outreach work.
    • Understand the role of the outreach worker in safeguarding people who are rough sleeping.
    • Be able to manage risks when doing outreach work.5.
    • Understand how to work with and manage volunteers.

    Regulatory & Verification Details

    Qualification Number (QN)
    610/6587/0
    Regulated Status
    Available to learners
    Awarding Body
    CIH
    Qualification Type
    Occupational Qualification
    Operational Start
    Oct 2025
    Operational End
    Jun 2036