CIH
Level 5
QN: 610/5087/8
Curriculum Active
CIH Level 5 Diploma in Housing
Official qualification regulated by Ofqual, awarded by CIH. Classified as a Occupational Qualification. Total guided learning hours: 79 hours.
Qualification Level
Level 5
Awarding Body
CIH
Syllabus Units
7 Units
Guided Hours
79 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer focused housing services and communication
Verified
Key Learning Objectives:
- Understand how to provide inclusive housing services that meet the diverse and changing needs of housing customers.2.
- Understand the impact of the diversification of housing services on landlords and customers.3.
- Understand how to communicate with housing customers.
2
Ethical practice in housing
Verified
Key Learning Objectives:
- Understand ethical practice.2.
- Understand how ethical practices apply to housing organisations and the impact on housing customers.
- Understand how ethical practices apply to a leader or manager in housing.
3
Housing in context
Verified
Key Learning Objectives:
- Understand theoretical discourse and comparative housing studies.2.
- Understand the historical development of housing policy related to one aspect of housing.3.
- Understand the social, cultural, political and economic context of housing policy regarding one aspect of housing.4.
- Understand the law in relation to one aspect of housing policy.5.
- Be able to make a case for future trends in one aspect of housing policy.
4
Leadership and management in housing
Verified
Key Learning Objectives:
- Understand the relationship between management and leadership.2.
- Understand how leadership styles impact on the vision and operation of the housing organisation.3.
- Understand how leadership and management can be evaluated.
5
Managing partner relationships in housing
Verified
Key Learning Objectives:
- Understand how to work with a variety of partners involved in the delivery of housing services.2.
- Understand the principles of contract management in the delivery of a housing service.
6
Professionalism in housing
Verified
Key Learning Objectives:
- Understand what professionalism means in a housing context.2.
- Understand professional practice and professional standards.3.
- Understand the importance of professional judgment and reflective practice in a housing context.4.
- Be able to manage own professional development.
7
Strategic and business planning for housing organisations
Verified
Key Learning Objectives:
- Understand the role, purpose and complexity of a housing organisation.2.
- Understand strategic development, strategic thinking and strategic planning, in housing organisations.3.
- Be able to develop a vision for a housing organisation.4.
- Be able to create and implement a strategic business plan.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5087/8
- Regulated Status
- Available to learners
- Awarding Body
- CIH
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2024
- Operational End
- Jun 2036