City & Guilds
Entry Level
QN: 500/6513/0
Curriculum Active
City & Guilds Entry Level Award in Introduction to the Hospitality Industry (Entry 3)
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 382 hours.
Qualification Level
Entry Level
Awarding Body
City & Guilds
Syllabus Units
19 Units
Guided Hours
382 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Basic Cooking
Verified
Key Learning Objectives:
- Be able to cook basic food items and dishes
2
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
3
Basic Food Preparation and Cooking
Verified
Key Learning Objectives:
- Know the principal methods of cooking
- Be able to prepare, cook and present simple dishes
4
Cleaning and storage procedures for cutlery and crockery
Verified
Key Learning Objectives:
- Be able to prepare cutlery and crockery for service
- Be able to store and handle cutlery and crockery
- Know how cutlery and crockery should be handled after service
5
Customer Service in the Hospitality Industry
Verified
Key Learning Objectives:
- Know the importance of good customer service
- Be able to communicate with customers
- Know the importance of good personal presentation
6
Essential knife skills for the catering industry
Verified
Key Learning Objectives:
- Be able to prepare to use knives
- Be able to use knives safely and hygienically
- Be able to clean knives, equipment and work surfaces safely and hygienically
7
Food safety in catering
Verified
Key Learning Objectives:
- Understand how individuals can take personal responsibility for food safety
- Understand the importance of keeping him/herself clean and hygienic
- Understand the importance of keeping the work areas clean and hygienic
- Understand the importance of keeping food safe
8
Food Service
Verified
Key Learning Objectives:
- Know different types of food service
- Be able to serve food
- Be able to work in a food service area
9
Front Office Operations
Verified
Key Learning Objectives:
- Know the purpose of the front office
- Know the structure of the front office
- Be able to work in the front office
10
Guest Services in the hospitality industry
Verified
Key Learning Objectives:
- Be able to work as part of the guest services team
- Be able to communicate with customers
11
Housekeeping and Guest Services
Verified
Key Learning Objectives:
- Know the purpose of guest services
- Know the structure of guest services
- Be able to maintain and service accommodation facilities
12
Introduction to Food Commodities
Verified
Key Learning Objectives:
- Know the main food commodities
- Know where the main food commodities can be obtained
- Know how the main food commodities should be stored
13
Introduction to Healthy Eating
Verified
Key Learning Objectives:
- Know the effects of food on the body
- Know the different food groups and their contribution to a healthy, balanced diet
14
Introduction to meal planning and preparation
Verified
Key Learning Objectives:
- Be able to plan a two course meal
- Be able to prepare and cook a two course meal
- Be able to clean the food preparation area
15
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the main outlets in the hospitality industry
- Know the job opportunities within the hospitality industry
16
Preparing and Serving Drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve different drinks
- Be able to work in a drinks service area
17
Preparing the dining area for service
Verified
Key Learning Objectives:
- Be able to set up a dining area for service
- Be able to clear the dining area at the end of service
18
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers
- Be able to work as part of a food and drink service team
19
Using kitchen equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment
- Be able to select and use kitchen equipment
Regulatory & Verification Details
- Qualification Number (QN)
- 500/6513/0
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2009