City & Guilds
Level 1
QN: 600/2938/9
Curriculum Active
City & Guilds Level 1 Certificate in Introduction to the Facilities Industry
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 295 hours.
Qualification Level
Level 1
Awarding Body
City & Guilds
Syllabus Units
13 Units
Guided Hours
295 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Clean high risk areas
Verified
Key Learning Objectives:
- Understand the term 'high risk area'
- Know how to reduce cross-contamination to and from high risk areas
- Be able to clean high risk areas
2
Customer service within the Facilities Industry
Verified
Key Learning Objectives:
- Know the benefits of good customer service
- Know how to communicate with customers in the facilities industry
3
Graffiti removal by hand
Verified
Key Learning Objectives:
- Know the types of surfaces
- Know the equipment and materials for removing graffiti
- Be able to remove graffiti
4
Health, safety and security in the facilities industry
Verified
Key Learning Objectives:
- Know relevant health and safety legislation for working in the facilities industry
- Know how to work safely in the facilities industry
- Be able to work safely in the facilities industry
- Know how to maintain safety and security in the facilities industry
5
Introduction to Waste and Recycling
Verified
Key Learning Objectives:
- Know how to accept and collect waste and recyclable materials
- Be able to remove and dispose of waste
- Know how to work safely
- Know how to operate waste and recycling equipment and vehicles safely
6
Introduction to working in the facilities industry
Verified
Key Learning Objectives:
- Know about employment in the facilities industry
- Know how to work as part of a team
7
Manual street cleaning
Verified
Key Learning Objectives:
- Know how to prepare for manual street cleaning
- Know how to carry out manual street cleaning
8
Minor repairs and maintenance of property and premises
Verified
Key Learning Objectives:
- Know the work environments within property maintenance
- Know how to carry out minor repairs and maintenance on property and premises
- Be able to carry out minor repairs and maintenance on property and premises
9
Prepare and clean washrooms
Verified
Key Learning Objectives:
- Know how to prepare to clean washrooms
- Be able to prepare to clean washrooms
- Know how to clean washrooms
- Be able to clean washrooms
10
Servicing conferences and meetings
Verified
Key Learning Objectives:
- Know the role of staff within conferences and meetings
- Be able to set up and clear a conference or meeting room
11
Servicing of accommodation facilities
Verified
Key Learning Objectives:
- Know the job roles within accommodation facilities
- Know how to service accommodation facilities
- Be able to service accommodation facilities
12
Using resources in a sustainable way within the facilities industry
Verified
Key Learning Objectives:
- Know how to use key resources in a sustainable way within the facilities industry
- Understand the impact that the facilities industry has on the environment
13
Workplace hygiene in the facilities industry
Verified
Key Learning Objectives:
- Know why it is important to keep clean and hygienic in the workplace
- Know the use of personal protective equipment (PPE) within the facilities industry
- Know how to prevent and control contamination and cross-infection within the facilities industry
Regulatory & Verification Details
- Qualification Number (QN)
- 600/2938/9
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2011