City & Guilds
Level 1
QN: 600/6198/4
Curriculum Active
City & Guilds Level 1 Diploma In Preparing for a Career in the Hospitality Industry
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 329 hours.
Qualification Level
Level 1
Awarding Body
City & Guilds
Syllabus Units
16 Units
Guided Hours
329 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for Jobs and Courses
Verified
Key Learning Objectives:
- Know how to apply in writing for a job or course
- Recognise good practice in making written applications
- Know how to prepare for an interview
- Know how to take part appropriately in an interview
- Recognise the kind of criteria which may be used in the selection process for a given job
2
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
3
Basic Food Preparation and Cooking
Verified
Key Learning Objectives:
- Know the principal methods of cooking
- Be able to prepare, cook and present simple dishes
4
Food Service
Verified
Key Learning Objectives:
- Know different types of food service
- Be able to serve food
- Be able to work in a food service area
5
Front Office Operations
Verified
Key Learning Objectives:
- Know the purpose of the front office
- Know the structure of the front office
- Be able to work in the front office
6
Health and safety and food safety awareness in catering
Verified
Key Learning Objectives:
- Know the importance of health and safety in a catering environment
- Know the importance of food safety in a catering environment
- Know how to keep self safe, clean and hygienic
- Know how to keep the work area clean and hygienic
7
Housekeeping and Guest Services
Verified
Key Learning Objectives:
- Know the purpose of guest services
- Know the structure of guest services
- Be able to maintain and service accommodation facilities
8
Introduction to kitchen equipment
Verified
Key Learning Objectives:
- Be able to use large and small items of equipment and utensils
- Be able to use knives and cutting equipment
9
Introduction to personal workplace skills
Verified
Key Learning Objectives:
- Be able to maintain personal appearance
- Be able to demonstrate time management skills
- Be able to work effectively in a team
- Be able to deal effectively with customers
10
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the structure of the hospitality industry
- Know the career opportunities in the hospitality industry
11
Investigating Rights and Responsibilities at Work
Verified
Key Learning Objectives:
- Understand what ‘rights’ and ‘responsibilities’ are
- Understand how to respect the rights of individuals
- Know laws that can protect the rights of employees
- Know that employers have certain responsibilities
12
Learning from Work Placement
Verified
Key Learning Objectives:
- Be able to reflect on what has been learned from the work placement
- Know how tasks could be undertaken differently or improved
- Be able to use learning from work placement to set short-term goals
13
Preparing and Serving Drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve different drinks
- Be able to work in a drinks service area
14
Preparing for Work Placement
Verified
Key Learning Objectives:
- Know about the work placement company or organisation
- Know what is expected of the learner during the work placement
- Be able to set goals to help the learner get the most out of the work placement
15
Principles of Customer Service in Hospitality Leisure Travel and Tourism
Verified
Key Learning Objectives:
- Understand the importance to the organisation in providing excellent customer service in the hospitality, leisure, travel and tourism industries
- Understand the role of the individual in delivering customer service in the hospitality, leisure, travel and tourism industries
- Understand the importance of customers’ needs and expectations in the hospitality, leisure, travel and tourism industries
16
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers
- Be able to work as part of a food and drink service team
Regulatory & Verification Details
- Qualification Number (QN)
- 600/6198/4
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2012