City & Guilds
Level 1
QN: 500/9867/6
Curriculum Active
City & Guilds Level 1 NVQ Certificate in Food and beverage service
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 458 hours.
Qualification Level
Level 1
Awarding Body
City & Guilds
Syllabus Units
16 Units
Guided Hours
458 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assemble meals for distribution via conveyor belt
Verified
Key Learning Objectives:
- Be able to prepare the conveyor belt for run
- Understand how to prepare the conveyor belt for run
- Be able to assemble sets on the conveyor belt
- Understand how to assemble sets on the conveyor belt
2
Clean and store crockery and cutlery
Verified
Key Learning Objectives:
- Be able to clean crockery and cutlery
- Know how to clean crockery and cutlery
- Be able to store crockery and cutlery
- Know how to store crockery and cutlery
3
Maintain a vending machine
Verified
Key Learning Objectives:
- Be able to clean a merchandising vending machine
- Know how to clean a merchandising vending machine
- Be able to clean drinks vending machine
- Know how to clean drinks vending machine
- Be able to fill a vending machine, 0 Know how to fill a vending machine
- Be able to display vending goods
- Know how to display vending goods
4
Maintain and deal with payments
Verified
Key Learning Objectives:
- Be able to maintain and deal with payments
- Know how maintain and deal with payments
5
Maintain customer care
Verified
Key Learning Objectives:
- Be able to deal with customers
- Understand how to deal with customers
- Be able to deal with customers’ problems
- Understand how to deal with customers’ problems
6
Maintain food safety when storing, holding and serving food
Verified
Key Learning Objectives:
- Be able to maintain food safety
- Be able to keep self clean and hygienic
- Know how to keep self clean and hygienic
- Be able to keep working area clean and hygienic
- Know how to keep working area clean and hygienic
- Be able to store food safely
- Know how to store food safely
- Be able to hold and serve food safely
- Know how to hold and serve food safely
7
Maintenance of a safe, hygienic and secure working environment
Verified
Key Learning Objectives:
- Be able to maintain personal health and hygiene
- Know how to maintain personal health and hygiene, 0 Be able to help maintain a hygienic, safe and secure workplace, 0 Know how to maintain a hygienic, safe and secure workplace
8
Prepare and clear areas for counter and takeaway service
Verified
Key Learning Objectives:
- Be able to prepare areas for counter and takeaway service
- Know how to prepare areas for counter and takeaway service
- Be able to clear areas for counter and takeaway service
- Know how to clear areas for counter and takeaway service
9
Prepare and clear areas for drinks service
Verified
Key Learning Objectives:
- Be able to prepare customer and service areas
- Know how to prepare customer and service areas
- Be able to clear customer and service areas
- Know how to clear customer and service areas
- Be able to clean and store glassware
- Know how to clean and store glassware
10
Prepare and clear areas for table and tray service
Verified
Key Learning Objectives:
- Be able to prepare and clear areas for table/tray service
- Understand how to prepare and clear areas for table/tray service
- Be able to prepare customer dining areas for table/tray service
- Know how to prepare customer dining areas for table/tray service
- Be able to clear dining and service areas after service
- Know how to clear dining and service areas after service
11
Prepare and serve dispensed and instant hot drinks
Verified
Key Learning Objectives:
- Be able to prepare equipment and work area for service
- Understand how to prepare equipment and work area for service
- Be able to prepare and serve hot drinks
- Understand how to prepare and serve hot drinks
12
Provide a counter and takeaway service
Verified
Key Learning Objectives:
- Be able to serve customers at the counter
- Know how to serve customers at the counter
- Be able to maintain counter and service areas
- Know how to maintain counter and service areas
13
Provide a table and tray service
Verified
Key Learning Objectives:
- Be able to greet customer and take orders
- Know how to greet customer and take orders
- Be able to serve customer orders
- Know how to serve customer orders
14
Provide a trolley service
Verified
Key Learning Objectives:
- Be able to prepare a catering trolley for service
- Know how to prepare a catering trolley for service
- Be able to serve products from a catering trolley
- Know how to serve products from a catering trolley
15
Serve drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve drinks and accompaniments
- Know how to prepare and serve drinks and accompaniments
- Be able to maintain customer and service areas during drinks service
- Know how to maintain customer and service areas during drinks service
16
Working effectively as part of a hospitality team
Verified
Key Learning Objectives:
- Be able to plan and organise own work
- Be able to work effectively with team members
- Be able to develop own skills
- Know how to plan and organise own work
- Know how to work effectively with team members
- Know how to develop own skills
Regulatory & Verification Details
- Qualification Number (QN)
- 500/9867/6
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- Aug 2010