City & Guilds

Level 2

QN: 500/3475/3

Curriculum Active

City & Guilds Level 2 Award in ICT Systems and Principles

Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 5920 hours.

Qualification Level

Level 2

Awarding Body

City & Guilds

Syllabus Units

96 Units

Guided Hours

5920 hrs

Instant access to interactive lessons, quizzes, and spaced revision.

Course Syllabus & Study Modules

Complete breakdown of verified curriculum topics and learning objectives.

City & Guilds Level 2 Award in ICT Systems and Principles

Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Verified

Key Learning Objectives:

Configure application settings to meet user requirements
Diagnose and resolve usability issues in desktop applications
Customize application interfaces and options
Configure application connectivity settings
Apply security settings to applications
Troubleshoot common application errors

City & Guilds Level 2 Award in ICT Systems and Principles

Securing ICT systems and networks

Verified

Key Learning Objectives:

Be able to implement network security, Be able to implement operational security in an ICT environment, Be able to dicover threats and vulnerabilities, Be able to implement data host security, Be able to configure access control, Be able to implement cryptography

City & Guilds Level 2 Award in ICT Systems and Principles

Creating an event driven computer program

Verified

Key Learning Objectives:

Implement a software design using event driven programming, Refine an event driven program to improve quality, Test the operation of an event driven program, Document an event driven program

City & Guilds Level 2 Award in ICT Systems and Principles

Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians

Verified

Key Learning Objectives:

Install and upgrade Windows Vista, Customise and configure settings; post-installation, Configure Windows Vista security, Configure, troubleshoot and repair networking, Install, configure and troubleshoot devices, Troubleshoot and repair Windows Vista

City & Guilds Level 2 Award in ICT Systems and Principles

Develop ICT technical documentation and procedures QCF

Verified

Key Learning Objectives:

Identify requirements for technical documentation and procedures, Produce draft technical documentation and procedures, Ensure the quality of documentation and procedures produced

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco Exploration Routing Protocols and Concepts

Verified

Key Learning Objectives:

Be able to identify and understand different routing protocols, Configure a router to communicate with a WAN infrastructure, Test and troubleshoot a network system to identify faults and quality of communication.

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Database Administration Fundamentals

Verified

Key Learning Objectives:

Understanding Core Database Concepts, Creating Database Objects., Manipulating Data, Understanding Data Storage, Administering a Database

City & Guilds Level 2 Award in ICT Systems and Principles

Network management and security _QCF_

Verified

Key Learning Objectives:

Know the principles of network design, performance and management.Know the principles of network security.Perform network management functions.Perform network security functions.

City & Guilds Level 2 Award in ICT Systems and Principles

Software testing

Verified

Key Learning Objectives:

Know about testing strategies and techniques, Contribute to a test process for a software solution

City & Guilds Level 2 Award in ICT Systems and Principles

Implementing an ICT Systems Security policy

Verified

Key Learning Objectives:

be able to Analyse and identify ICT system security issues, be able to Implement security on email and instant messaging systems, be able to Implement and maintain internet and network security, be able to maintain data integrity and system security

City & Guilds Level 2 Award in ICT Systems and Principles

Testing ICT Systems

Verified

Key Learning Objectives:

Use typical diagnostic and test procedures, Apply standard test procedures to PC systems and peripherals, Interpret test results to identify faulty components and apply simple fixes

City & Guilds Level 2 Award in ICT Systems and Principles

Web development

Verified

Key Learning Objectives:

Understand web architecture and components, Understand the technologies that can be used to built and operate a website, Develop a web-site specification, Implement elements of a web-site

City & Guilds Level 2 Award in ICT Systems and Principles

Systems Architecture

Verified

Key Learning Objectives:

Know the representation of information within a computer, Know and use and operating environment, Be aware of the communication processes in distributed operating systems and computer networks

City & Guilds Level 2 Award in ICT Systems and Principles

Fibre optic cabling in an internal environment QCF

Verified

Key Learning Objectives:

1Know the safety rules for working with optical fibres in an internal environment., Work safely with optical fibres in an internal environment, Work safely with optical fibres in an internal environment

City & Guilds Level 2 Award in ICT Systems and Principles

CompTIA A+ Practical Application

Verified

Key Learning Objectives:

Understand Hardware, Understand Operating Systems (unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate), Understand Networking, Understand Security

City & Guilds Level 2 Award in ICT Systems and Principles

Introduction to networks

Verified

Key Learning Objectives:

Understand networking within business, Understand how standardisation supports interoperable end to end communications, Understand the process by which devices access resources using the TCP/IP suite, Be able to design an IP addressing scheme to provide network connectivity, Be able to implement network connectivity between devices, Be able to configure network access, Be able to configure initial Inter Network Operating System (IOS) device settings

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco Exploration LAN Switching and Wireless

Verified

Key Learning Objectives:

Be able to configure a switched and trunked VLAN infrastructure, Be able to test and troubleshoot a VLAN infrastructure, Enable a VLAN Trunk Protocol (VTP) client/server structure to operate and manage a LAN, Understand the operation of wireless systems

City & Guilds Level 2 Award in ICT Systems and Principles

The Technologies of the Internet

Verified

Key Learning Objectives:

be able to explain the concepts behind the internet, its history and purpose, know the technologies that allow communication across the internet, be able to explain the technologies behind the World Wide Web and how to make information available, understand the additional services available on the internet, their function and use, understand the security implications of making information available on the internet

City & Guilds Level 2 Award in ICT Systems and Principles

Business Concepts 2

Verified

Key Learning Objectives:

Know different types of organisations and the key functions within them, Understand how the external environment creates the need for organisations to change, Be able to describe the main legal and regulatory issues for organisations, Know the essential financial operations within organisations

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco Exploration Accessing the WAN

Verified

Key Learning Objectives:

Be able to implement a WAN, Be able to test and troubleshoot a WAN implementation, Be able to plan security for a WAN, Know how to evaluate a WAN and implement security and network address management technologies.

City & Guilds Level 2 Award in ICT Systems and Principles

IT Consulting Skills

Verified

Key Learning Objectives:

understand the role that the consultant plays in helping to bring about technology driven organisational change, structure a client assignment and specify the key management deliverables involved, capture, document and present back the functional requirements of business users, agree and document the manner in which the success of an assignment will be judged, use standard techniques to plan and control the work involved in producing the products associated with a consulting assignment, manage the client during an assignment and develop an appreciation of the challenges faced when dealing with difficult clients.

City & Guilds Level 2 Award in ICT Systems and Principles

Implementing a Windows based data warehouse

Verified

Key Learning Objectives:

Understand the requirements for data warehouse hardware, Be able to implement a data warehouse, Be abale to create an Extract, Transform and Load (ETL) Solution, Be able to implement an incremental ETL process, Be able to use a cloud data warehousing solution, Be able to use Data QualityServices (DQS), Be able to use Master Data Services, Be able to use SSIS packages, Understand Business Intelligence

City & Guilds Level 2 Award in ICT Systems and Principles

Install, configure and test ICT Networks

Verified

Key Learning Objectives:

Identify network concepts and terminology, Configure installed software, Test and install software and resolve problems, Operate installed software, Uninstall standard application software

City & Guilds Level 2 Award in ICT Systems and Principles

Web Fundamentals

Verified

Key Learning Objectives:

Know web architecture and components, Know about the technologies used to build and operate websites, Implement specified components of a web-site

City & Guilds Level 2 Award in ICT Systems and Principles

ICT repair centre procedure 2

Verified

Key Learning Objectives:

Use test equipment and diagnostic software to determine the condition of equipment, Dismantle and re-assemble common types of ICT hardware, Identify and apply remedial solutions for failures in equipment

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Security Fundamentals

Verified

Key Learning Objectives:

Understanding Security Layers, Understanding Operating System Security, Understanding Network Security, Understanding Security Software

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Software Development Fundamentals

Verified

Key Learning Objectives:

Describe the fundamental programming constructs including data types, variables, operators, and control structures.
Explain the principles of object-oriented programming including classes, objects, inheritance, and polymorphism.
Outline the stages of the software development lifecycle and the roles involved.
Describe the key technologies and frameworks used in web application development.
Explain the characteristics and components of desktop applications.
Describe the purpose and structure of relational databases and basic SQL operations.

City & Guilds Level 2 Award in ICT Systems and Principles

Software design fundamentals

Verified

Key Learning Objectives:

Explain the principles of modularity, cohesion, and coupling in software design.
Apply flowcharting techniques to represent a simple algorithm.
Apply pseudocode to describe a simple algorithm.
Evaluate the suitability of different design tools for a given problem.
Create a design document for a simple software solution.

City & Guilds Level 2 Award in ICT Systems and Principles

Business Concepts

Verified

Key Learning Objectives:

be able to explain business structures and key business functions, be able to explain legislative issues for business, be able to analyse financial information, be able to evaluate strategic information

City & Guilds Level 2 Award in ICT Systems and Principles

Principles of planning telecommunications services QCF

Verified

Key Learning Objectives:

Prepare for and carry out a site survey for the provision of telecoms services
Identify a range of options for the provision of telecoms services and select the optimum solution
Produce designs for the provision of telecoms services
Produce detailed plans for telecoms services
Co-ordinate the provision of telecoms services

City & Guilds Level 2 Award in ICT Systems and Principles

Create automated procedures for ICT operating systems

Verified

Key Learning Objectives:

Explain the core functions of an operating system, including process, memory, file, and device management.
Describe the concepts of multiprogramming and multitasking, including their benefits and limitations.
Describe file management concepts, such as file naming, directories, permissions, and file systems.
Describe the software development environment, including editors, compilers, debuggers, and version control.
Create automated procedures using scripting or batch files to perform routine tasks.
Test and debug automated procedures to ensure they work correctly.
Document automated procedures for future reference and maintenance.

City & Guilds Level 2 Award in ICT Systems and Principles

Scaling networks

Verified

Key Learning Objectives:

Configure VLANs and trunking on switches to segment network traffic
Implement inter-VLAN routing using a router-on-a-stick or Layer 3 switch
Configure a wireless LAN including SSID, security, and client access
Implement OSPF to enable dynamic routing between networks
Implement EIGRP to enable dynamic routing between networks
Manage IOS system image files including backup, upgrade, and recovery

City & Guilds Level 2 Award in ICT Systems and Principles

ICT Systems monitoring and operation QCF

Verified

Key Learning Objectives:

Monitor the operation of ICT systems to identify potential issues
Operate ICT systems and peripherals according to procedures
Maintain ICT systems and peripherals to ensure optimal performance
Perform backup and restoration of data to ensure data integrity

City & Guilds Level 2 Award in ICT Systems and Principles

Implement and manage a network

Verified

Key Learning Objectives:

Explain the purpose and function of common networking components such as switches, routers, and access points.
Design a simple network topology for a given scenario, justifying the choice of hardware and cabling.
Configure network devices (e.g., routers, switches) with appropriate IP addressing and subnet masks.
Implement network services such as DHCP and DNS in a simulated or real environment.
Apply network management techniques including monitoring performance and troubleshooting connectivity issues.
Evaluate the effectiveness of security measures such as firewalls and encryption in protecting network data.

City & Guilds Level 2 Award in ICT Systems and Principles

Configuring Advanced Windows Server Services

Verified

Key Learning Objectives:

Implement advanced network services such as DHCP, DNS, and IPAM
Configure advanced file services including DFS and BranchCache
Implement Dynamic Access Control with claims and policies
Deploy and manage Active Directory Domain Services and AD CS
Configure Active Directory Certificate Services for certificate issuance
Implement Active Directory Rights Management Services (AD RMS)
Deploy Active Directory Federation Services (AD FS) for SSO
Configure Network Load Balancing (NLB) and failover clustering
Implement disaster recovery solutions including backup and restore

City & Guilds Level 2 Award in ICT Systems and Principles

Configuring Microsoft Windows Vista Client

Verified

Key Learning Objectives:

Install and upgrade Windows Vista
Configure and troubleshoot post-installation system settings
Configure Windows security features
Configure network connectivity
Configure applications included with Windows Vista
Maintain and optimize systems that run Windows Vista
Configure and troubleshoot mobile computing

City & Guilds Level 2 Award in ICT Systems and Principles

Basic principles of communications systems

Verified

Key Learning Objectives:

identify safe working practices in communications systems, describe the basic principles of SI units and symbols, describe the basic principles of communications systems, describe the basic principles of data communication

City & Guilds Level 2 Award in ICT Systems and Principles

CompTIA Security+ 2008

Verified

Key Learning Objectives:

Understand Systems Security, Understand Network Infrastructure, Understand Access Control, Understand Assessments & Audits, Understand Cryptography, Understand Organizational Security

City & Guilds Level 2 Award in ICT Systems and Principles

Networking principles

Verified

Key Learning Objectives:

Understand physical and logical topologies and systems, Understand the Open System Interconnection (OSI) model, Understand the Internet Protocol Suite (TCP/IP)

City & Guilds Level 2 Award in ICT Systems and Principles

Managing a Windows based system

Verified

Key Learning Objectives:

Be able to implement management of a Windows based operating system, Be able to implement an installation strategy, Be able to implement Windows authentication, Be able to implement intranet connectivity, Be able to implement an application strategy for Windows, Be able to implement a solution for user settings, Be able to configure access to cloud service, Be able to implement access to file and print services, Be able to implement encryption for Windows, Be able to implement endpoint security, Be able to implement extranet connectivity, Be able to implement recovery solutions

City & Guilds Level 2 Award in ICT Systems and Principles

Creating an object oriented computer program

Verified

Key Learning Objectives:

Implement software using object oriented programming, Refine an object oriented program to improve quality, Test the operation of an object oriented driven program

City & Guilds Level 2 Award in ICT Systems and Principles

Creative Problem Solving

Verified

Key Learning Objectives:

Be able to identify and analyse a problem, Be able to plan, monitor and evaluate an implementation/a problem solution, Review their approach to problem solving and the proposed problem solution

City & Guilds Level 2 Award in ICT Systems and Principles

Telecommunications principles

Verified

Key Learning Objectives:

Understand the principals of alternating current (AC) circuits, Understand the effects of line impairments on a transmitted signal, Apply the characteristics of transmission lines, Understand the transmission of digital signals over transmission media, Understand the process of modulating an analogue carrier frequency using digital signals, Be able to apply the process of multiplexing digital and analogue signals over transmission media

City & Guilds Level 2 Award in ICT Systems and Principles

Install and configure a server

Verified

Key Learning Objectives:

Be able to install system hardware, Be able to implement Network Operating System (NOS) software, Be able to configure storage, Be able to implement server access, Be able to implement disaster recovery, Be able to troubleshoot server problems

City & Guilds Level 2 Award in ICT Systems and Principles

Windows 7, Enterprise Desktop Administrator

Verified

Key Learning Objectives:

Planning and Managing a Client Life Cycle Strategy, Designing a Standard Image, Designing Client Configurations, Designing a Windows 7 Client Deployment, Designing Application Packages for Deployment

City & Guilds Level 2 Award in ICT Systems and Principles

CompTIA Server+ 2009

Verified

Key Learning Objectives:

Understand System Hardware, Understand Software, Understand Storage, Understand the IT Environment, Understand Disaster Recovery, Understand Troubleshooting

City & Guilds Level 2 Award in ICT Systems and Principles

Windows Server Administration Fundamentals

Verified

Key Learning Objectives:

Understanding Server Installation, Understanding Server Roles, Understanding Active Directory, Understanding Storage, Understanding Server Performance Management, Understanding Server Maintenance

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Windows Development Fundamentals

Verified

Key Learning Objectives:

Understanding Windows Programming Basics, Creating Windows Forms Applications, Creating Windows Services Applications, Accessing Data in a Windows Forms Application, Deploying a Windows Application

City & Guilds Level 2 Award in ICT Systems and Principles

CompTIA Network + 2009

Verified

Key Learning Objectives:

Understand Network Technologies, Understand Network Media and Topologies, Understand Network Devices, Understand Network Management, Understand Network Tools, Understand Network Security

City & Guilds Level 2 Award in ICT Systems and Principles

Data Representation and Manipulation for IT

Verified

Key Learning Objectives:

Manipulate real numbers and integers, Use co-ordinate systems and vectors, and linear transformations, Use simple functions and basic algebraic operations, Apply Boolean algebra to problem situations

City & Guilds Level 2 Award in ICT Systems and Principles

Copper Cabling in an internal environment

Verified

Key Learning Objectives:

work safely with copper cabling in an internal environment, understand basic electrical theory and safety when installing data communications cabling, install copper communication cabling following recommended installation procedures and current applicable standards, terminate copper communication cabling, Test FTP, UTP and multicore copper links

City & Guilds Level 2 Award in ICT Systems and Principles

Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Verified

Key Learning Objectives:

Be able to install a Windows Desktop Operating System, Be able to manage and troubleshoot Access to Resources, Be able to configure and Troubleshoot Hardware Devices and Drivers, Configuring and Troubleshooting the Desktop and User Environments

City & Guilds Level 2 Award in ICT Systems and Principles

Advanced data representation and manipulation for IT

Verified

Key Learning Objectives:

Be able to apply matrix methods, Be able to apply series, probability and recursions, Be able to apply graph theory

City & Guilds Level 2 Award in ICT Systems and Principles

Investigating and defining customer requirements for ICT systems

Verified

Key Learning Objectives:

Investigate existing systems and processes, Analyse information to identify needs and constraints

City & Guilds Level 2 Award in ICT Systems and Principles

Windows 7, Configuring

Verified

Key Learning Objectives:

Installing, Upgrading, and Migrating to Windows 7, Deploying Windows 7, Configuring Hardware and Applications, Configuring Network Connectivity, Configuring Access to Resources, Configuring Mobile Computing, Monitoring and Maintaining Systems that Run Windows 7

City & Guilds Level 2 Award in ICT Systems and Principles

Installing and configuring Windows based servers

Verified

Key Learning Objectives:

Be able to deploy Windows based servers, Understand domain controllers, Be able to manage user accounts, Be able to implement Internet Protocol (IP), Be able to implement dynamic host configuration protocols (DHCP), Be able to implement domain name systems (DNS), Be able to configure server storage, Be able to manage group policy, Be able to implement server virtualization

City & Guilds Level 2 Award in ICT Systems and Principles

CompTIA A+ Essentials

Verified

Key Learning Objectives:

Use Personal Computer Components, Understand Personal Computer Troubleshooting, Repair and Maintenance, Understand Operating Systems, Understand Basic Networking Fundamentals, Understand Security Concepts and Technology, Understand Operational Considerations when working with Personal Computers

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco IT Essentials Part 2

Verified

Key Learning Objectives:

Understand the principles managing computer systems, Be able to manage the support of operating systems and security requirements, Be able to maintain networked system

City & Guilds Level 2 Award in ICT Systems and Principles

Creating a procedural computer program

Verified

Key Learning Objectives:

Implement software using procedural programming, Refine a procedural programme to improve quality, Test the operation of a procedural programme

City & Guilds Level 2 Award in ICT Systems and Principles

Develop software using SQL

Verified

Key Learning Objectives:

know how to Query and display data from a single table, Query and display data from multiple tables, Manipulate data in tables, Create and manage tables, views and indexes, Control user access

City & Guilds Level 2 Award in ICT Systems and Principles

ICT Systems and network management QCF

Verified

Key Learning Objectives:

be able to monitor and control the operation and performance of IT systems, be able to recommend improvements in the use of IT systems, Control the routine maintenance of IT systems and resources, Administer IT system resources and user profiles

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco Exploration Network Fundamentals

Verified

Key Learning Objectives:

Know the diverse types of network systems and devices in common use, Know how different network technologies operate and communicate, Understand OSI and TCP/IP and their relationship to the operation of networksystems, Be able to configure a workstation for connection to a network, Be able to design a sub-network scheme, Be able to recommend improvements to an existing network infrastructure.

City & Guilds Level 2 Award in ICT Systems and Principles

Install and configure ICT equipment and operating systems

Verified

Key Learning Objectives:

be able to prepare hardware/equipment for installation, Install and configure hardware/equipment, will be able to test installed hardware/equipment, Prepare, carry out and document the installationand upgrade of an operating system, will be able to configure and test an installed operating system

City & Guilds Level 2 Award in ICT Systems and Principles

Implementing and Maintaining Microsoft SQL Server 2008

Verified

Key Learning Objectives:

Install and configure SQL Server 2008
Maintain SQL Server instances
Manage SQL Server security
Maintain a SQL Server database
Perform data management tasks
Monitor and troubleshoot SQL Server
Optimize SQL Server performance
Implement high availability

City & Guilds Level 2 Award in ICT Systems and Principles

Install, configure and upgrade ICT software

Verified

Key Learning Objectives:

Prepare for the installation of software, Install and configure a range of system and application software, be able to check the system operates as planned during and after installation of system and application software, Resolve unwanted changes to the system caused by installation and configuration of system and application software

City & Guilds Level 2 Award in ICT Systems and Principles

Design and maintain ICT networks software components QCF

Verified

Key Learning Objectives:

be able to explain network concepts, Describe communication protocols, Describe software design concepts for networks, be able to explain protocol specification methods, Design software components

City & Guilds Level 2 Award in ICT Systems and Principles

Fibre optic cabling in an external environment QCF

Verified

Key Learning Objectives:

Identify safety rules and regulations for working with optical fibres in external environments
Explain recommended installation procedures and current standards for external fibre optic cabling
Prepare fibre optic cable for splicing, including stripping, cleaning, and cleaving
Perform fusion splicing of fibre optic cables to achieve low-loss joints
Terminate fibre optic cables using pre-terminated pigtails and splice-on connectors
Test fibre optic links using an optical power meter and light source to verify performance

City & Guilds Level 2 Award in ICT Systems and Principles

Administering a Windows based Server

Verified

Key Learning Objectives:

Be able to deploy server images, Be able to manage Domain Name Systems (DNS), Be able to maintain domain controllers, Be able to implement a group policy infrastructure, Be able to manage remote access, Be able to manage the network server, Be able to optimise file services, Be able to manage group policy

City & Guilds Level 2 Award in ICT Systems and Principles

Install, configure and integrate networked hardware and software

Verified

Key Learning Objectives:

Carry out a risk assessment for an ICT installation task
Apply health and safety procedures during installation activities
Survey a user environment to determine installation requirements
Install hardware equipment and systems to specification
Install and configure system software to meet user needs
Integrate additional hardware and software to expand an ICT system

City & Guilds Level 2 Award in ICT Systems and Principles

Designing and creating advanced web sites _QCF_

Verified

Key Learning Objectives:

Explain the fundamentals of advanced web page development, Undertake formal user requirements analyses, Use appropriate development tools to implement and test interactive web pages incorporating advanced design and information presentation techniques, Use graphics applications to create and manipulate images, Maintain and evaluate web sites

City & Guilds Level 2 Award in ICT Systems and Principles

Plan for the delivery of ICT support services and assist in the acquisition of ICT systems

Verified

Key Learning Objectives:

Determine customer requirements for ICT systems and support services
Evaluate available ICT systems and services against customer requirements
Prepare and present suitable options for the acquisition of ICT systems and support services
Develop plans to ensure that the ICT infrastructure delivers the required functionality, capacity and level of support

City & Guilds Level 2 Award in ICT Systems and Principles

Voice and data communications _QCF_

Verified

Key Learning Objectives:

Explain the principles of voice communication including analogue and digital signals, and circuit switching.
Describe the principles of data communication including packet switching and protocols.
Compare the operational characteristics of PAN, LAN, MAN, and WAN.
Explain the functions of the data link layer including framing, error detection, and MAC addressing.
Describe the roles of TCP and IP in network communication.
Evaluate the features and benefits of VoIP over traditional telephony.
Develop a realistic plan for a voice and data network solution.

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Networking Fundamentals

Verified

Key Learning Objectives:

Describe the characteristics of common network topologies (e.g., star, mesh, bus, ring)
Explain the functions of network hardware such as routers, switches, and access points
Compare and contrast different types of network infrastructures (LAN, WAN, MAN, WLAN)
Identify the purpose and features of common network protocols (e.g., TCP/IP, HTTP, DNS, DHCP)
Explain the role of network services in facilitating communication and resource sharing
Apply IP addressing concepts to assign addresses and configure subnet masks
Evaluate the impact of network design choices on performance and security

City & Guilds Level 2 Award in ICT Systems and Principles

Install, configure and maintain software

Verified

Key Learning Objectives:

Prepare a software installation by checking system requirements and compatibility
Carry out a software installation following a defined procedure
Configure installed software to meet user requirements
Test installed software to ensure it functions correctly
Resolve problems that occur during software installation or operation
Operate installed software to perform required tasks
Uninstall standard application software correctly

City & Guilds Level 2 Award in ICT Systems and Principles

Connecting networks

Verified

Key Learning Objectives:

Explain the principles of hierarchical network design
Compare WAN access technologies for small to medium-sized networks
Configure a serial interface for WAN communication
Configure an Ethernet interface for broadband communication
Implement NAT to conserve IP addresses
Configure a tunnelling protocol for site-to-site communication
Implement network monitoring to ensure network health
Troubleshoot data networks using systematic methodologies

City & Guilds Level 2 Award in ICT Systems and Principles

Cisco IT Essentials Part 1

Verified

Key Learning Objectives:

Understand the hardware principles of a computer system, Be able to safely assemble and maintain a range of computer systems and their components, Be able to maintain operating system and security components, Be able to maintain network communication for a computer system

City & Guilds Level 2 Award in ICT Systems and Principles

Maintain ICT equipment and systems 3 QCF

Verified

Key Learning Objectives:

identify types of system maintenance, collect information on technical problems with ICT systems, evaluate technical problems and implement solutions

City & Guilds Level 2 Award in ICT Systems and Principles

Programming in HTML5 with JavaScript and CSS3

Verified

Key Learning Objectives:

Be able to create HTML5 pages, Be able to code using JavaScript, Be able to create forms using HTML5, Be able to communicate with a remote data source, Be able to style HTML5 by using CSS3, Be able to create interactive pages using HTML5 Application Programming Interfaces (APIs), Be able to add offline support web applications, Be able to implement an adaptive User Interface (UI), Be able to create graphics, Be able to animate the User Interface (UI), Be able to implement Real Time communications by using Web sockets, Be able to create a Web Worker Process

City & Guilds Level 2 Award in ICT Systems and Principles

Principles of ICT system and data security

Verified

Key Learning Objectives:

Know the common types of threat to ICT systems and data, Know how to protect ICT systems, Be aware of the applications of cryptography to ICT systems and data

City & Guilds Level 2 Award in ICT Systems and Principles

MTA: Web Development Fundamentals

Verified

Key Learning Objectives:

Describe the principles of programming web applications, including the use of server-side and client-side technologies.
Explain how to work with data and services in web applications, including APIs and database connectivity.
Apply troubleshooting and debugging techniques to identify and resolve common web application errors.
Develop client-side scripts using JavaScript to enhance user interactivity.
Configure and deploy web applications to a web server, ensuring proper settings and security.
Evaluate the effectiveness of different web development approaches in meeting user requirements.

City & Guilds Level 2 Award in ICT Systems and Principles

ICT Repair centre procedure

Verified

Key Learning Objectives:

Identify key legislative requirements affecting ICT repair centres, such as the Health and Safety at Work Act and WEEE Directive.
Determine the specific technical tools, equipment, and software resources needed for common repair tasks.
Create a detailed specification for a small repair centre, including layout, workflow, and safety measures.
Demonstrate effective communication techniques when providing technical support to non-technical users.
Evaluate the importance of data protection when handling customer devices during repair procedures.
Explain safe procedures for handling and disposing of hazardous materials in a repair centre context.

City & Guilds Level 2 Award in ICT Systems and Principles

Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktops

Verified

Key Learning Objectives:

Configure automated installation settings for Windows Vista using answer files and system image preparation.
Deploy Windows Vista via the Business Desktop Deployment (BDD) Workbench.
Assess application compatibility using the Application Compatibility Toolkit.
Manage user state migration during operating system upgrades or replacements.
Deploy and configure the 2007 Microsoft Office System as part of a standard desktop build.
Perform post-deployment validation and maintenance tasks on desktops.

City & Guilds Level 2 Award in ICT Systems and Principles

Configuring Windows Server 2008 Active Directory

Verified

Key Learning Objectives:

Configure forward and reverse lookup zones in DNS to support Active Directory domain controller registration.
Install Active Directory Domain Services and promote a server to a domain controller.
Implement additional AD server roles such as global catalog and read-only domain controllers.
Create and manage organizational units, user accounts, security groups, and computer objects.
Perform Active Directory backup and restore procedures using native tools.
Set up Active Directory Certificate Services to issue and revoke digital certificates.

City & Guilds Level 2 Award in ICT Systems and Principles

Introduction to IT systems development

Verified

Key Learning Objectives:

Describe the roles and responsibilities of IT personnel in a systems development context
Compare different SDLC models and their suitability for various project scenarios
Explain the key concepts and processes within the SDLC
Apply SDLC concepts to a given scenario
Evaluate the importance of stakeholder involvement in the SDLC

City & Guilds Level 2 Award in ICT Systems and Principles

Unix Operating System

Verified

Key Learning Objectives:

Describe the structure and features of the UNIX operating system environment.
Configure the shell environment and write shell scripts to automate tasks.
Apply redirection and pipes to control data flow between commands.
Interrogate and manipulate UNIX processes using appropriate commands.
Control file and directory access using permissions and use the find command.
Operate within a TCP/IP network environment using basic networking commands.
Use advanced tools to enhance productivity and system administration.

City & Guilds Level 2 Award in ICT Systems and Principles

Maintain equipment and systems

Verified

Key Learning Objectives:

Identify hazards associated with ICT equipment and evaluate risks to personnel and systems
Apply appropriate fixes to identified ICT equipment failures
Implement a preventative maintenance schedule for ICT systems
Demonstrate safe working practices when maintaining ICT equipment
Record maintenance activities and report faults accurately

City & Guilds Level 2 Award in ICT Systems and Principles

Configuring Windows based systems

Verified

Key Learning Objectives:

Install a Windows operating system using appropriate media and settings
Manage user state by configuring user profiles and data transfer
Utilize Windows built-in tools for system configuration and troubleshooting
Configure network connections including IP addressing and name resolution
Configure resource access through sharing and permissions
Secure networks by implementing firewall and security policies
Manage file access using NTFS permissions and encryption
Secure Windows devices by applying security settings and updates
Maintain Windows client computers through updates and performance monitoring
Configure applications for Windows compatibility and deployment
Configure remote access solutions such as VPN and Remote Desktop
Configure desktop virtualization for testing and deployment
Recover a Windows operating system using built-in recovery tools

Regulatory & Verification Details

Qualification Number (QN): 500/3475/3
Regulated Status: Available to learners
Awarding Body: City & Guilds
Qualification Type: Vocationally-Related Qualification
Operational Start: Jan 2008