City & Guilds
Level 2
QN: 500/7469/6
Curriculum Active
City & Guilds Level 2 Certificate in Work-based Animal Care
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 875 hours.
Qualification Level
Level 2
Awarding Body
City & Guilds
Syllabus Units
37 Units
Guided Hours
875 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Bathe and clean dogs
Verified
Key Learning Objectives:
- Bathe and clean dogs’ coat and skin
- Be able to select
- use and maintain relevant equipment
- Be able to work safely and minimise environmental damage
- Know how to remove excess hair, knots and tangles prior to bathing and grooming.
- Know the types of equipment required and how to maintain them
- Know relevant health and safety legislation and environmental good practice
2
Care for animals after they have worked
Verified
Key Learning Objectives:
- Be able to care for animals after they have worked
- Be able to work safely
- Know how to care for animals after they have worked
- Know relevant health and safety legislation
3
Carry out continuation training with a security dog
Verified
Key Learning Objectives:
- Be able to prepare a security dog for continuation training
- Be able to maintain continuation training to achieve specific objectives
4
Carry out reception duties
Verified
Key Learning Objectives:
- Be able to attend to clients enquiries and appointments
- Know how to attend to clients and their enquiries
5
Communicate information within the workplace
Verified
Key Learning Objectives:
- Be able to receive information within the workplace
- Be able to transmit information within the workplace
- Understand how to receive and transmit information within the workplace
- Understand the relevant legislation in receiving and sending information
6
Contribute to the evaluation and implementation of basic animal training programmes
Verified
Key Learning Objectives:
- Be able to contribute to the evaluation and improvement of basic animal training programmes
- Be able to work safely
- Know how to contribute to the evaluation and improvement of basic animal training programmes
- Know relevant health and safety legislation and environmental good practice
7
Control a general purpose dog under operational conditions
Verified
Key Learning Objectives:
- Be able to patrol designated areas with a dog
- Be able to control entry to premises whilst handling a dog
- Be able to apprehend suspects with the aid of a dog
- Be able to deal with incidents caused by dogs
8
Control and restrain animals
Verified
Key Learning Objectives:
- Be able to restrain animals
- Be able to select
- use and maintain relevant equipment
- Be able to work safely
- Know how to restrain animals
- Know relevant health and safety legislation
- Know the types of equipment required and how to maintain them
9
Control security incidents
Verified
Key Learning Objectives:
- be able to deal with security incidents and emergencies safely
- be able to deal with security threats
- be able to recognise and deal with actual or potential breaches of the law or security requirements
10
Deliver basic treatments to animals
Verified
Key Learning Objectives:
- Be able to deliver basic treatments to animals
- Be able to provide prescribed medication
- Be able to work safely and minimise environmental damage
- Know how to deliver basic treatments to animals
- Know how to provide prescribed medication to animals
- Know relevant health and safety and animal welfare legislation
11
Dry dogs and prepare their coat for styling
Verified
Key Learning Objectives:
- Dry dogs and prepare their coats for styling
- Be able to clip nails
- Be able to return dogs to the waiting area
- Be able to communicate with clients and colleagues
- Be able to maintain and use relevant equipment
- Be able to promote health and safety and environmental good practice
- Understand how to dry dogs and prepare their coats for styling
- Understand the reasons for maintaining equipment
- Understand relevant health and safety legislation and environmental good practice
12
Establish and maintain effective working relationships with others
Verified
Key Learning Objectives:
- Maintain working relationships with others
- Understand why good working practices are important
13
Handle animals to enable them to work effectively
Verified
Key Learning Objectives:
- Be able to handle animals to enable them to work effectively
- Be able to work safely and minimise environmental damage
- Know how to handle animals to enable them to work effectively
- Know relevant health and safety legislation and environmental good practice
14
Handle payments from clients
Verified
Key Learning Objectives:
- Be able to handle payments from clients
- Know how to handle payments from clients correctly
15
Keep stock at required levels in a retail environment
Verified
Key Learning Objectives:
- Know the importance of checking stock levels
- Know the importance of rotating stock when putting new stock on display
- Know the risks involved in handling stock
- Be able to check stock levels in a retail environment
- Be able to position stock in a retail environment
16
Load and unload animals for transportation
Verified
Key Learning Objectives:
- Be able to prepare animals and transport
- Be able to load and unload animals for transportation
- Be able to work safely
- Know how to prepare animals and transport
- Know how to load and unload animals for transport
- Know the relevant legislation and codes of practice
17
Maintain and develop personal performance
Verified
Key Learning Objectives:
- Maintain personal performance
- Develop personal performance
- Know how to develop personal performance
18
Maintain and develop the performance of dogs
Verified
Key Learning Objectives:
- Understand the principles of maintaining and developing the performance of dogs
- Be able to maintain the performance of dogs
- Be able to maintain and develop the performance of dogs through training exercises
19
Maintain and store records within the workplace
Verified
Key Learning Objectives:
- Be able to maintain and store records within the workplace
- Understand how to maintain and store records within the workplace
20
Maintain animal accommodation
Verified
Key Learning Objectives:
- Be able to maintain animal accommodation
- Be able to work safely and minimise environmental damage
- Know why it is important to maintain animal accommodation
- Know how to maintain animal accommodation
- Know how to maintain materials and fittings
- Know relevant health and safety and animal welfare legislation and environmental good practice
21
Maintain the cleanliness and bio security of the animal care working environment
Verified
Key Learning Objectives:
- Be able to clean and maintain the work environment
- Be able to work safely and minimise environmental damage
- Know how to clean the work environment
- Know how to clean and maintain equipment in the work environment
- Know relevant health and safety legislation and environmental good practice.
22
Make sure your own actions reduce risks to health and safety
Verified
Key Learning Objectives:
- Identify the hazards and evaluate the risks in your workplace, Reduce the risks to health and safety in your workplace
- Know and understand how to make sure your own actions reduce risks to health and safety
23
Moving animals between locations
Verified
Key Learning Objectives:
- Be able to move animals between locations
- Be able to work safely and minimise environmental damage
- Know how to move animals between locations
- Know relevant health and safety legislation and environmental good practice
- Know how to maintain accurate records
24
Operate radio communications equipment
Verified
Key Learning Objectives:
- Understand organisational procedures for transmitting and receiving radio communications
- Know how to report difficulties or faults
- Be able to transmit and receive radio communications
- Be able to report difficulties and faults
25
Prepare and groom animals
Verified
Key Learning Objectives:
- Be able to assess the animal prior to grooming
- Be able to prepare and groom animals
- Be able to work safely and minimise environmental damage
- Know how to prepare and groom animals
- Know how to assess the animal prior to grooming
- Know relevant health and safety legislation and environmental good practice.
- Know the types of equipment required and how to maintain them
26
Prepare and groom dogs prior to bathing
Verified
Key Learning Objectives:
- Be able to assess the dog prior to bathing
- Be able to remove excess hair, knots and tangles prior to bathing
- Be able to work safely and minimise environmental damage
- Know how to remove excess hair, knots and tangles prior to bathing
- Know how to assess the dog prior to bathing
- Know relevant health and safety legislation and environmental good practice.
27
Prepare feed for animals
Verified
Key Learning Objectives:
- Be able to prepare feed for animals
- Be able to work safely and minimise environmental damage
- Be able to select
- use and maintain relevant equipment
- Know how to prepare feed for animals
- Know relevant health and safety legislation and environmental good practice
28
Prepare for and carry out searches using a dog
Verified
Key Learning Objectives:
- Understand the requirements for preparing for and carrying searches using a dog
- Be able to prepare for a search using a dog
- Be able to carry out a search using a dog
29
Process payments for purchases in a retail environment
Verified
Key Learning Objectives:
- Understand legal and organisational requirements for processing payments in a retail environment
- Be able to process payments for purchases in a retail environment
30
Promote and maintain the health and well-being of animals
Verified
Key Learning Objectives:
- Be able to promote and maintain the health and welfare of animals
- Be able to work safely
- Be able to maintain accurate records
- Know how to promote and maintain the health and welfare of animals
- Know relevant health and safety legislation and environmental good practice
- Know how to maintain accurate records
31
Provide controlled exercise opportunities for animals
Verified
Key Learning Objectives:
- Be able to assess opportunities for controlled exercise
- Be able to use equipment properly and safely
- Be able to provide controlled exercise opportunities for animals
- Be able to work safely and minimise environmental damage
- Be able to communicate with colleagues and others
- Know how to provide controlled exercise opportunities to animals
- Know what equipment should be used to provide controlled exercise opportunities to animals
- Know the relevant health and safety legislation and codes of practice
- Know about the potential risks to animals and handlers regarding bio security and infection control
32
Provide feed and water to animals
Verified
Key Learning Objectives:
- Be able to provide feed and water to animals
- Be able to select
- use and maintain relevant equipment
- Be able to work safely
- Know how to provide feed and water to animals
- Know relevant health and safety legislation
- Know the types of equipment required and how to maintain them
33
Provide information and advice to customers in a retail environment
Verified
Key Learning Objectives:
- understand how to provide information and advice to meet the needs of retail customers
- understand how to help retail customers sort out complaints
- be able to provide information and advice to meet the needs of retail customers
- be able to help retail customers sort out complaints
34
Provide opportunities for animals to have freedom to exercise
Verified
Key Learning Objectives:
- Be able to assess opportunities for animals to exercise by themselves
- Know the relevant health and safety legislation and environment good practice
- Know the potential risks to animals and handlers regarding bio security and infection control
- Be able to use equipment properly and safely
- Be able to move animal safely
- Be able to provide natural exercise opportunities for animals
- Be able to work safely and minimise environmental damage
- Be able to communicate with colleagues and others
- Be able to review exercise opportunity
- Know how to provide exercise opportunities to animals
- Know what equipment should be used to provide controlled exercise opportunities to animals
35
Select and prepare accommodation for animals
Verified
Key Learning Objectives:
- Be able to select and prepare accommodation for animals
- Be able to monitor the suitability of accommodation
- Be able to work safely and maintain animal health and welfare
- Know the animals accommodation needs
- Know how to select and prepare accommodation for animals
- Know how to introduce animals to their accommodation promoting health and welfare
- Know relevant health and safety legislation
36
Train animals through basic training programmes
Verified
Key Learning Objectives:
- Be able to train animals through basic training programmes
- Be able to work safely
- Know how to train animals through basic training programmes
- Know relevant health and safety legislation
37
Welcome, receive and care for visitors to sites
Verified
Key Learning Objectives:
- Be able to welcome and receive visitors
- Be able to care for visitors
- Know how to welcome and receive visitors
- Know how to care for visitors
- Know the relevant health and safety procedures
Regulatory & Verification Details
- Qualification Number (QN)
- 500/7469/6
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2009