City & Guilds
Level 2
QN: 603/2394/2
Curriculum Active
City & Guilds Level 2 Diploma for Customer Service Practitioners
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification.
Qualification Level
Level 2
Awarding Body
City & Guilds
Syllabus Units
Official Spec
Guided Hours
Flexible
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
City & Guilds Level 2 Diploma for Customer Service Practitioners
Verified
Key Learning Objectives:
- Understand key principles and core concepts of City & Guilds Level 2 Diploma for Customer Service Practitioners.
- Apply practical knowledge, methods, and evaluation in City & Guilds Level 2 Diploma for Customer Service Practitioners.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2394/2
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2017
- Operational End
- Dec 2026