City & Guilds
Level 2
QN: 500/8317/X
Curriculum Active
City & Guilds Level 2 Diploma in Work-based Floristry
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 731 hours.
Qualification Level
Level 2
Awarding Body
City & Guilds
Syllabus Units
21 Units
Guided Hours
731 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicate information within the workplace
Verified
Key Learning Objectives:
- Be able to receive information within the workplace
- Be able to transmit information within the workplace
- Understand how to receive and transmit information within the workplace
- Understand the relevant legislation in receiving and sending information
2
Customer Care in ICT
Verified
Key Learning Objectives:
- Know how to provide customer care by establishing customer relationships, Provide customer care by establishing customer relationships
3
Display stock to promote sales to customers in a retail environment
Verified
Key Learning Objectives:
- Understand how to prepare display areas and materials in a retail store
- Understand how to set up and dismantle displays in a retail store
- Know how to label displays of stock in a retail store
- Be able to prepare display areas and materials in a retail store
- Be able to set up and dismantle displays in a retail store
- Be able to label displays of stock in a retail store
4
Establish and maintain effective working relationships with others
Verified
Key Learning Objectives:
- Maintain working relationships with others
- Understand why good working practices are important
5
Give customers a positive impression of yourself and your organisation.
Verified
Key Learning Objectives:
- establish rapport with customers
- respond appropriately to customers
- communicate information to customers
- understand how to give customers a positive impression of themselves and the organisation
6
Identify and maintain the condition of plants and planted designs
Verified
Key Learning Objectives:
- Be able to identify plants using botanical and common names
- Be able to identify pest and diseases
- Be able to maintain the condition of plants and planted designs
- Know the signs of pests and diseases
- Know how to maintain the condition of plants and planted designs
- Know different poisonous plants and their handling technique
- Know the functions of plants
- Understand stock rotation
- Know the relevant legislation and codes of practice
7
Identify, check and monitor the quality of incoming cut materials
Verified
Key Learning Objectives:
- Be able to check and identify incoming cut materials
- Be able to condition incoming cut materials
- Be able to work safely
- Be able to monitor & control the quality of cut materials.
- Know how to check incoming cut materials for problems
- Know how to identify plants
- Know how to condition incoming cut materials and dispose of waste
- Know the relevant legislation and codes of practice
- Know how to monitor and rotate cut materials
8
Improve own performance in a business environment
Verified
Key Learning Objectives:
- Understand how to improve own performance
- Be able to improve own performance using feedback
- Be able to agree own development needs using a learning plan
9
IT User Fundamentals
Verified
Key Learning Objectives:
- Use IT systems to meet a variety of needs
- Manage information storage and retrieval appropriately
- Follow and understand the need for safety and security practices
- Maintain system and troubleshoot IT system problems
10
Maintain and develop personal performance
Verified
Key Learning Objectives:
- Maintain personal performance
- Develop personal performance
- Know how to develop personal performance
11
Maintain and store records within the workplace
Verified
Key Learning Objectives:
- Be able to maintain and store records within the workplace
- Understand how to maintain and store records within the workplace
12
Maintain environmental good practice at work
Verified
Key Learning Objectives:
- Be able to maintain environmental good practice at work
- Be able to deal with incidents of damage to the environment
- Know how to maintain environmental good practice at work
- Know how to deal with incidents of damage to the environment
13
Maintain the availability of goods for sale to customers in a retail environment
Verified
Key Learning Objectives:
- Know how to organise staff to display goods for retail sale
- Know how to assess how effective displays are in a retail environment
- Know how to keep products available and maintain product quality in a retail environment
- Organise staff to display goods for retail sale
- Assess how effective displays are in a retail environment
- Keep products available and maintain product quality in a retail environment
14
Make and receive telephone calls
Verified
Key Learning Objectives:
- Understand how to make telephone calls
- Understand how to receive and transfer telephone calls
- Be able to make telephone calls
- Be able to receive telephone calls
15
Monitoring and maintaining health and safety
Verified
Key Learning Objectives:
- Be able to maintain health, safety and security in the workplace
- be able to use equipment and materials safely
- know the systems and procedures for maintaining health, safety and security.
- Understand why equipment is transported and stored safely
- Know the reason for following manufacturers’ guidance
- maintain good standards of heath and safety for self and for others
- understand how to maintain the health and safety of self and others
- Know the safe lifting techniques
- Know how to maintain health and safety
16
Package floral designs and plants
Verified
Key Learning Objectives:
- Be able to package floral designs and plants to given specifications
- Be able to work safely
- Know how to package floral designs and plants
- Know the relevant legislation and codes of practice
17
Plan, prepare and construct floral arrangements
Verified
Key Learning Objectives:
- Be able to plan the construction of floral arrangements
- Know how to store designs
- Prepare to construct floral arrangements
- Be able to construct floral arrangements
- Maintain designs
- Prepare and cost designs
- Know how to plan and prepare floral arrangements
- Know how to maintain tools and equipment
- Know how to construct floral arrangements
- Know the relevant legislation and codes of practice
18
Plan, prepare and construct funeral designs
Verified
Key Learning Objectives:
- Be able to plan the construction of funeral designs
- Prepare to construct funeral designs
- Be able to construct funeral designs, Cost designs
- Know how to plan and prepare funeral designs
- Know how to use and maintain tools
- Know how to construct funeral designs
- Know the relevant legislation and codes of practice
- Know how to store designs
19
Plan, prepare and construct tied floristry designs
Verified
Key Learning Objectives:
- Be able to plan the assembly of tied floristry designs
- Know the relevant legislation and codes of practice
- Prepare to construct tied designs
- Be able to assemble tied floristry designs, Cost designs
- Be able to maintain the tied floristry design
- Know how to use and maintain tools and equipment
- Know how to plan and prepare for the tied floristry designs
- Know how to assemble tied designs
- Understand how to assemble, package and evaluate tied floristry designs
20
Plan, prepare and construct wedding designs with floral materials
Verified
Key Learning Objectives:
- Be able to prepare for the construction of wedding designs
- Know the relevant legislation and codes of practice
- Prepare to construct wedding designs
- Be able to construct wedding designs
- Maintain designs
- Prepare and cost designs
- Know how to plan and prepare wedding designs
- Know how to construct wedding designs
- Know how to use and maintain tools and equipment
- Know how to store designs
21
Preparing and transporting plants and resources
Verified
Key Learning Objectives:
- Be able to select
- use and maintain equipment for preparing and transporting plants and resources
- Prepare plants and other resources for transportation., Load plants and resources, Transport a range of plants and other resources.
- Be able to work safely and minimise environmental damage
- Know how to prepare plants and other resources for transportation.
- Know the principles of safe and effective transportation
- Know the types of equipment required and how to maintain them
- Know the current health and safety legislation and environmental good practice.
Regulatory & Verification Details
- Qualification Number (QN)
- 500/8317/X
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- May 2010
- Operational End
- Dec 2026