City & Guilds
Level 2
QN: 500/7473/8
Curriculum Active
City & Guilds Level 2 NVQ Diploma in Business-Improvement Techniques
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 878 hours.
Qualification Level
Level 2
Awarding Body
City & Guilds
Syllabus Units
19 Units
Guided Hours
878 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Carrying out autonomous maintenance
Verified
Key Learning Objectives:
- Carry out autonomous maintenance
- Know how to carry out autonomous maintenance
2
Carrying out flow process analysis
Verified
Key Learning Objectives:
- Carry out flow process analysis
- Know how to carry out flow process analysis
3
Carrying out mistake/error proofing _Poka Yoke_
Verified
Key Learning Objectives:
- Carry out mistake/error proofing (Poka Yoke)
- Know how to carry out mistake/error proofing (Poka Yoke)
4
Carrying out set-up reduction techniques
Verified
Key Learning Objectives:
- Carry out set-up reduction techniques
- Know how to carry out set-up reduction techniques
5
Complying with statutory regulations and organisational safety requirements
Verified
Key Learning Objectives:
- Comply with statutory regulations and organisational safety requirements
- Know how to comply with statutory regulations and organisational safety requirements
6
Contributing to carrying out lead time analysis
Verified
Key Learning Objectives:
- Contribute to carrying out lead time analysis
- Know how to contribute to carrying out lead time analysis
7
Contributing to effective team working
Verified
Key Learning Objectives:
- Contribute to effective team working
- Know how to contribute to effective team working
8
Contributing to the analysis and selection of parts for improvement
Verified
Key Learning Objectives:
- Contribute to the analysis and selection of parts for improvement
- Know how to contribute to the analysis and selection of parts for improvement
9
Contributing to the application of basic statistical analysis
Verified
Key Learning Objectives:
- Contribute to the application of basic statistical analysis
- Know how to contribute to the application of basic statistical analysis
10
Contributing to the application of continuous improvement techniques _Kaizen_
Verified
Key Learning Objectives:
- Contribute to the application of continuous improvement techniques (Kaizen)
- Know how to contribute to the application of continuous improvement techniques (Kaizen)
11
Contributing to the application of failure modes and effects analysis _FMEA_
Verified
Key Learning Objectives:
- Contribute to the application of failure modes and effects analysis (FMEA)
- Know how to contribute to the application of failure modes and effects analysis (FMEA)
12
Contributing to the application of measurement systems analysis _MSA_
Verified
Key Learning Objectives:
- Contribute to the application of measurement systems analysis (MSA)
- Know how to contribute to the application of measurement systems analysis (MSA)
13
Contributing to the application of problem solving techniques
Verified
Key Learning Objectives:
- Contribute to the application of problem solving techniques
- Know how to contribute to the application of problem solving techniques
14
Contributing to the application of Six Sigma methodology to a project
Verified
Key Learning Objectives:
- Contribute to the application of Six Sigma methodology to a project
- Know how to contribute to the application of Six Sigma methodology to a project
15
Contributing to the application of Six Sigma process mapping
Verified
Key Learning Objectives:
- Contribute to the application of Six Sigma process mapping
- Know how to contribute to the application of Six Sigma process mapping
16
Contributing to the application of statistical process control _SPC_ procedures
Verified
Key Learning Objectives:
- Contribute to the application of statistical process control (SPC) procedures
- Know how to contribute to the application of statistical process control (SPC) procedures
17
Contributing to the application of workplace organisation techniques
Verified
Key Learning Objectives:
- Contribute to the application of workplace organisation techniques
- Know how to contribute to the application of workplace organisation techniques
18
Contributing to the creation of standard operating procedures _SOP_
Verified
Key Learning Objectives:
- Contribute to the creation of standard operating procedures (SOP)
- Know how to contribute to the creation of standard operating procedures (SOP)
19
Contributing to the development of visual management systems
Verified
Key Learning Objectives:
- Contribute to the development of visual management systems
- Know how to contribute to the development of visual management systems
Regulatory & Verification Details
- Qualification Number (QN)
- 500/7473/8
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- Nov 2009
- Operational End
- Aug 2026