City & Guilds
Level 3
QN: 500/7471/4
Curriculum Active
City & Guilds Level 3 Certificate in Work-based Animal Care
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 2239 hours.
Qualification Level
Level 3
Awarding Body
City & Guilds
Syllabus Units
71 Units
Guided Hours
2239 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assess and plan dog grooming work
Verified
Key Learning Objectives:
- Be able to assess and plan the work to be done
- Be able to maintain and use relevant equipment
- Be able to promote health and safety and environmental good practice
- Understand how to assess and plan the work to be done
- Understand the reasons for maintaining equipment
- Understand relevant health and safety legislation and environmental good practice
2
Assess the suitability of new environments for the placement of animals
Verified
Key Learning Objectives:
- Be able to assess the suitability of new environments to meet the five freedoms
- Understand how to assess the suitability of new environments for the placement of animals
3
Care for animals after they have worked
Verified
Key Learning Objectives:
- Be able to care for animals after they have worked
- Be able to work safely
- Know how to care for animals after they have worked
- Know relevant health and safety legislation
4
Carrying out styling and finishing of dogs
Verified
Key Learning Objectives:
- Be able to carrying out styling and finishing for dog
- Be able to maintain and use relevant equipment
- Be able to promote health and safety and environmental good practice
- Understand how to carrying out styling and finishing for dog
- Understand the reasons for maintaining equipment
- Understand relevant health and safety legislation and environmental good practice
5
Co-ordinate the care of animals that have strayed been abused, harmed or abandoned
Verified
Key Learning Objectives:
- Be able to co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned
- Understand how to co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned
6
Conduct priority and volume investigations
Verified
Key Learning Objectives:
- Know and understand the legal and organisational requirements in relation to conducting priority and volume investigations
- Know and understand the professional practice applicable to conducting priority and volume investigations
- Be able to conduct priority and volume investigations
- Be able to complete and submit documentation relating to priority and volume investigations.
7
Contribute to managing aggressive and abusive behaviour of people
Verified
Key Learning Objectives:
- Be able to contribute to the management of episodes of aggressive and abusive behaviour of people
- Understand how to contribute to the management of episodes of aggressive and abusive behaviour of people
8
Contribute to the prevention of aggressive and abusive behaviour of people
Verified
Key Learning Objectives:
- Be able to take action to discourage aggressive and abusive behaviour of people
- Understand the actions to take to discourage aggressive and abusive behaviour of people
9
Deliver and evaluate interpretive entertainment and educational activities
Verified
Key Learning Objectives:
- Be able to deliver interpretive and educational activities
- Be able to evaluate the activities
- Understand how to deliver interpretive entertainment and educational activities
- Understand how to evaluate the activities
10
Design individual training programmes for animals
Verified
Key Learning Objectives:
- Be able to design individual training programmes for animals
- Be able to promote health and safety and environmental good practice
- Understand how to design individual training programmes for animals
- Understand relevant health and safety legislation and environmental good practice
11
Design integrated training programmes for people and animals to realise their combined potential
Verified
Key Learning Objectives:
- Be able to design integrated training programmes for people and animals to realise their combined potential
- Be able to promote health and safety
- Understand how to design integrated training programmes for people and animals to realise their combined potential
- Understand relevant health and safety legislation
12
Determine and agree policies for the management of animals
Verified
Key Learning Objectives:
- Be able to determine and agree policies for the management of animals
- Understand how to determine and agree policies for the management of animals
13
Encourage and motivate volunteers
Verified
Key Learning Objectives:
- Be able to motivate volunteers by promoting the special ethos and values of volunteering
- Recognise voluntary effort by valuing volunteer contributions
- Understand how to motivate volunteers by promoting the special ethos and values of volunteering
- Understand how to recognise voluntary effort by valuing volunteer contributions
14
Establish animals in a new environment
Verified
Key Learning Objectives:
- Be able to establish animals in a new environment
- Be able to promote health and safety
- Be able to maintain accurate records
- Understand how to establish animals in a new environment
- Understand relevant health and safety legislation and environmental good practice
15
Evaluate and improve training programmes which enable animals to achieve specific objectives
Verified
Key Learning Objectives:
- Be able to evaluate and improve training programmes which enable animals to achieve specific objectives
- Understand how to evaluate and improve training programmes which enable animals to achieve specific objectives
16
Evaluate integrated training programmes for people and animals against agreed outcomes
Verified
Key Learning Objectives:
- Be able to evaluate integrated training programmes for people and animals against agreed outcomes
- Be able to promote health and safety
- Understand how to evaluate integrated training programmes for people and animals against agreed outcomes
- Understand relevant health and safety legislation
17
Evaluate the match between individuals and animals
Verified
Key Learning Objectives:
- Be able to evaluate the match between individuals and animals
- Be able to promote health and safety
- Know how to evaluate the match between individuals and animals
- Understand relevant health and safety legislation
18
Evaluate the receipt of payments from customers
Verified
Key Learning Objectives:
- Know how to evaluate takings practices and procedures in a retail environment
- Know how to monitor takings practices and processes at the cash point in a retail environment
- Evaluate takings practices and procedures in a retail environment
- Monitor takings practices and processes at the cash point in a retail environment
19
Handle animals
Verified
Key Learning Objectives:
- Be able to handle animals
- Be able to work safely
- Know how to handle animals
- Know relevant health and safety legislation
20
Handle animals to enable them to work effectively
Verified
Key Learning Objectives:
- Be able to handle animals to enable them to work effectively
- Be able to work safely and minimise environmental damage
- Know how to handle animals to enable them to work effectively
- Know relevant health and safety legislation and environmental good practice
21
Help customers choose products in a retail environment
Verified
Key Learning Objectives:
- Know how to help customers choose products in a retail store
- Know how to check the customer's preferences and buying decisions when making retail sales, Help customers choose products in a retail store, Check the customer's preferences and buying decisions when making retail sales
22
Implement individual training programmes for animals
Verified
Key Learning Objectives:
- Be able to implement training programmes for animals
- Be able to promote health and safety
- Understand how to implement training programmes for animals
- Understand relevant health and safety legislation
23
Implement integrated training programmes for individuals and animals to realise their agreed outcomes
Verified
Key Learning Objectives:
- Be able to implement integrated training programmes for individuals and animals to realise their agreed outcomes
- Be able to promote health and safety
- Understand how to implement integrated training programmes for individuals and animals to realise their agreed outcomes
- Understand relevant health and safety legislation
24
Implement, monitor and evaluate plans for the health and welfare of animals
Verified
Key Learning Objectives:
- Be able to implement plans to maintain animal health and welfare
- Be able to review plans for the maintenance of animal health and welfare
- Be able to promote health and safety and environmental good practice
- Understand how to implement plans to maintain animal health and welfare
- Understand how to review plans for the maintenance of animal health and welfare
25
Improve the customer relationship
Verified
Key Learning Objectives:
- improve communication with their customers, balance the needs of their customer and their organisation, exceed customer expectations to develop the relationship
- understand how to improve the customer relationship
26
Interview suspects in relation to priority and volume investigations
Verified
Key Learning Objectives:
- Know and understand relevant legal and organisational requirements in relation to interviewing suspects
- Know and understand the principles of interviewing suspects
- Be able to plan and prepare interviews with suspects
- Be able to conduct an interview with a suspect
- Be able to evaluate interviews with suspects and carry out post-interview procedures
27
Interview victims and witnesses in relation to priority and volume investigations
Verified
Key Learning Objectives:
- Know and understand relevant legal and organisational requirements in relation to interviewing victims and witnesses
- Know and understand the principles of interviewing victims and witnesses
- Be able to plan and prepare interviews with victims and witnesses
- Be able to conduct interview with victims and witnesses
- Know how to evaluate and carry out post-interview procedures with victims and witnesses
28
Investigate reported abuse or harm to animals and act appropriately
Verified
Key Learning Objectives:
- Be able to investigate reported ab
- use or harm of animals
- Understand how to investigate reported ab
29
Load and unload animals for transportation
Verified
Key Learning Objectives:
- Be able to prepare animals and transport
- Be able to load and unload animals for transportation
- Be able to work safely
- Know how to prepare animals and transport
- Know how to load and unload animals for transport
- Know the relevant legislation and codes of practice
30
Maintain the availability of goods for sale to customers in a retail environment
Verified
Key Learning Objectives:
- Know how to organise staff to display goods for retail sale
- Know how to assess how effective displays are in a retail environment
- Know how to keep products available and maintain product quality in a retail environment
- Organise staff to display goods for retail sale
- Assess how effective displays are in a retail environment
- Keep products available and maintain product quality in a retail environment
31
Maintain the health and welfare of animals during transportation
Verified
Key Learning Objectives:
- Be able to monitor and maintain animals during transportation
- Be able to carry out post transportation activities
- Be able to work safely and minimise environmental damage
- Know how to monitor and maintain animals during transportation
- Know relevant health and safety legislation and environmental good practice
- Know how to carry out post transportation activities
32
Manage the care of young animals
Verified
Key Learning Objectives:
- Be able to care for young animals
- Be able to promote health and safety and environmental good practice
- Understand how to care for young animals
- Understand relevant health and safety legislation and environmental good practice
33
Manage the work of volunteers
Verified
Key Learning Objectives:
- Be able to plan the work of volunteers
- Be able to prepare resources for volunteers
- Be able to lead the work of volunteers
- Be able to assess the work of volunteers and provide feedback
- Be able to promote health and safety and environmental good practice
- Be able to maintain accurate records
- Understand how to plan the work of volunteers
- Understand how to prepare resources for volunteers
- Understand how to lead the work of volunteers
- Understand how to assess the work of volunteers and provide feedback
- Understand relevant health and safety legislation and environmental good practice
- Understand the importance of accurate record keeping
34
Monitor and evaluate the accommodation of animals
Verified
Key Learning Objectives:
- Be able to monitor the accommodation of animals
- Be able to evaluate the accommodation
- Understand how to monitor and evaluate the accommodation of animals
- Understand relevant health and safety legislation and environmental good practice
35
Monitor and evaluate the establishment and management of wild animal populations
Verified
Key Learning Objectives:
- Be able to monitor and evaluate the establishment and management of wild animal populations
- Understand how to monitor and evaluate the establishment and management of wild animal populations
36
Monitor and evaluate the feeding of animals
Verified
Key Learning Objectives:
- Be able to monitor and evaluate the feeding of animals
- Understand how to monitor and evaluate the feeding of animals
37
Monitor and evaluate the implementation of animal management policies
Verified
Key Learning Objectives:
- Be able to monitor and evaluate the implementation of animal management policies
- Understand how to monitor and evaluate the implementation of animal management policies
38
Operate work boats
Verified
Key Learning Objectives:
- Be able to operate work boats
- Be able to work safely and minimise environmental damage
- Know how to operate work boats
- Know relevant health and safety legislation and environmental good practice
39
Organise the receipt and storage of goods in a retail environment
Verified
Key Learning Objectives:
- Know how to organise staff to receive and check incoming deliveries in a retail environment
- Know how to organise and maintain storage facilities in a retail environment
- Know how to check the storage and care of stock in a retail environment
- Organise staff to receive and check incoming deliveries in a retail environment
- Organise and maintain storage facilities in a retail environment, Check the storage and care of stock in a retail environment
40
Plan and prepare to release native animals into natural habitats
Verified
Key Learning Objectives:
- Be able to plan to release animals
- Be able to maintain and use relevant equipment
- Be able to release animals
- Be able to maintain records
- Be able to promote health and safety and environmental good practice
- Understand how to release animals
- Know the type of equipment used for release
- Understand how to maintain the health and welfare of animal for release
- Understand how to monitor and record release
- Understand relevant health and safety legislation and environmental good practice
41
Plan diets and feeding regimes for animals
Verified
Key Learning Objectives:
- Be able to plan animal diets and feeding regimes
- Understand how to plan animal diets and feeding regimes
42
Plan temporary accommodation for animals in entertainment and education environment
Verified
Key Learning Objectives:
- Be able to plan temporary accommodation
- Be able to promote health and safety and environmental good practice
- Understand how to plan temporary accommodation
- Understand relevant health and safety legislation and environmental good practice
43
Plan the accommodation of animals
Verified
Key Learning Objectives:
- Be able to plan the accommodation of animals
- Understand how to plan the accommodation of animals
- Understand relevant health and safety legislation and environmental good practice
44
Plan the care of animals in entertainment and education
Verified
Key Learning Objectives:
- Be able to plan the care of animals in the working environment
- Be able to promote health and safety and environmental good practice
- Understand how to plan care of animals in the working environment
- Understand relevant health and safety legislation and environmental good practice
45
Plan the establishment and management of wild animal populations
Verified
Key Learning Objectives:
- Be able to plan the establishment and management of wild animal populations
- Understand how to plan the establishment and management of wild animal populations
- Understand relevant health and safety legislation and environmental good practice
46
Plan the handling and restraint of animals
Verified
Key Learning Objectives:
- Be able to plan for handling and restraining animals
- Be able to handle and restrain animals
- Be able to promote health and safety and environmental good practice
- Understand how to plan the handling and restraint of animals
- Understand how to handle and restrain animals
- Understand relevant health and safety legislation
47
Plan the transportation and transfer of animals for entertainment and education
Verified
Key Learning Objectives:
- Be able to plan the transportation and transfer of animals
- Be able to promote health and safety and environmental good practice
- Understand how to plan the transportation and transfer of animals
- Understand relevant health and safety legislation and environmental good practice
48
Plan, monitor and evaluate the transportation of animals
Verified
Key Learning Objectives:
- Be able to plan the transportation of animals
- Be able to monitor and evaluate the transportation of animals
- Understand how to plan the transportation of animals
- Understand how to monitor and evaluate the transportation of animals
49
Plan, supervise and control the movement of animals
Verified
Key Learning Objectives:
- Be able to plan the movement of animals
- Be able to supervise the movement of animals
- Be able to promote health and safety
- Understand how to plan, supervise and control the movement of animals
- Understand relevant health and safety legislation and environmental good practice
50
Prepare and construct new structures or surfaces
Verified
Key Learning Objectives:
- Prepare to construct new structures and surfaces, Construct new structures and/or surfaces
- Be able to promote health and safety and environmental good practice
- Be able to maintain and use relevant equipment
- Understand how to construct new structures and surfaces
- Understand relevant health and safety legislation and environmental good practice
- Understand the reasons for maintaining equipment
51
Prepare and maintain the operational condition of work boats
Verified
Key Learning Objectives:
- Be able to prepare and maintain the operational condition of workboats
- Be able to work safely and minimise environmental damage
- Know how to prepare and maintain the operational condition of workboats
- Know relevant health and safety legislation and environmental good practice
52
Prepare artiste to work with the animal
Verified
Key Learning Objectives:
- Be able to prepare artiste to work with the animal
- Be able to promote health and safety and environmental good practice
- Understand why it is important to prepare artiste to work with the animal
- Understand relevant health and safety legislation and environmental good practice
53
Prepare for the transportation of animals
Verified
Key Learning Objectives:
- Be able to prepare to transport animals
- Be able to prepare animals for transport
- Be able to work safely and minimise environmental damage
- Know who has responsibilities with regard to the transport animals
- Know how to prepare to transport animals
- Know how to prepare animals for transport
54
Prepare interpretive entertainment and educational activities
Verified
Key Learning Objectives:
- Be able to prepare interpretive, entertainment and educational activities
- Be able to promote health and safety and environmental good practice
- Understand how to prepare interpretive entertainment and educational activities
- Understand relevant health and safety legislation and environmental good practice
55
Prepare the animal for entertainment and education
Verified
Key Learning Objectives:
- Be able to prepare the animal for working in education and entertainment
- Be able to promote health and safety and environmental good practice
- Understand why it is important to prepare animal for the entertainment and education environment
- Understand relevant health and safety legislation and environmental good practice
56
Present information to courts or other hearings
Verified
Key Learning Objectives:
- Know the legal and organisational requirements for presenting evidence to courts and other hearings
- Know how to present information to courts or other hearings
- Be able to present information to courts or other hearings
57
Promote and maintain the health and well-being of animals
Verified
Key Learning Objectives:
- Be able to promote and maintain the health and welfare of animals
- Be able to work safely
- Be able to maintain accurate records
- Know how to promote and maintain the health and welfare of animals
- Know relevant health and safety legislation and environmental good practice
- Know how to maintain accurate records
58
Promote, monitor and maintain health, safety and security of the workplace
Verified
Key Learning Objectives:
- Understand how to monitor and maintain the health, safety and security of the work area
- Understand how to promote good standards of health and safety
- Understand how to deal with health emergency situations
- Understand the records required and their importance
- Monitor and maintain the health, safety and security of the work area, Promote good standards of health and safety
- Respond to health emergencies within the work area
59
Protect the environment through legal enforcement
Verified
Key Learning Objectives:
- Be able to identify and confirm the need for enforcement
- Be able to provide evidence of non-compliance
- Be able to initiate and monitor enforcement procedures to protect the environment
- Be able to promote health and safety and environmental good practice
- Know how to identify and confirm the need for enforcement
- Understand how to initiate enforcement procedures to protect the environment
- Know and understand relevant legislation, including health and safety, codes of practice and environmental good practice
60
Provide advice and guidance on the choice and care of animals to prospective keepers
Verified
Key Learning Objectives:
- Be able to advise prospective keepers on the choice and care of animals
- Understand how to advise prospective keepers on the choice and care of animals
61
Provide budgetary information for the animal’s role for audio-visual requirements
Verified
Key Learning Objectives:
- Be able to provide budgetary information for the animal’s role for audio-visual requirements
- Understand how to prepare budgetary information for the animal’s role in the audio-visual requirement
62
Provide information on how to maintain the behaviour, health and welfare of animals
Verified
Key Learning Objectives:
- Be able to provide information on how to maintain the behaviour, health and welfare of animals
- Know what information to provide on how to maintain the behaviour, health and welfare of animals
63
Provide information to customers seeking advice about symptoms and over-the-counter medications for the care of animals
Verified
Key Learning Objectives:
- Be able to provide information to customers seeking advice about symptoms and over-the-counter medications
- Understand how to provide information to customers seeking advice about symptoms and over-the-counter medications
64
Recognise and interpret the behaviour of animals
Verified
Key Learning Objectives:
- Be able to recognise and interpret the behaviour of animals
- Understand how to recognise and interpret the behaviour of animals
65
Recommend animals to meet entertainment and educational requirements in the audio-visual industries
Verified
Key Learning Objectives:
- Be able to recommend animals to meet audio-visual requirements
- Be able to promote health and safety and environmental good practice
- Understand how to recommend suitable animals to meet audio-visual requirements
66
Select and prepare animals for breeding
Verified
Key Learning Objectives:
- Be able to select and prepare animals for breeding
- Be able to use and maintain relevant equipment
- Be able to promote, animal welfare and health and safety
- Understand how to prepare animals for breeding
- Understand the breeding of animals
- Understand relevant animal welfare and health and safety legislation
- Understand the reasons for maintaining equipment
67
Select animals for training
Verified
Key Learning Objectives:
- Be able to select animals for training
- Understand how to select animals for training
68
Sell over the counter medicines and treatments for the care of animals
Verified
Key Learning Objectives:
- 1Be able to sell over the counter medicines and treatments for animals
- Understand how to sell over the counter medicines and treatments for animals
69
Welcome, receive and care for visitors to sites
Verified
Key Learning Objectives:
- Be able to welcome and receive visitors
- Be able to care for visitors
- Know how to welcome and receive visitors
- Know how to care for visitors
- Know the relevant health and safety procedures
70
Work the animal to achieve entertainment and education requirements
Verified
Key Learning Objectives:
- Be able to work animal to achieve entertainment and education requirements
- Be able to promote health and safety and environmental good practice
- Understand why it is important for an animal in entertainment and education to achieve its requirements
- Understand relevant health and safety legislation and environmental good practice
71
Work with others to improve customer service
Verified
Key Learning Objectives:
- improve customer service by working with others
- monitor their own performance when improving customer service
- monitor team performance when improving customer service
- understand how to work with others to improve customer service
Regulatory & Verification Details
- Qualification Number (QN)
- 500/7471/4
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2009