City & Guilds
    Level 3
    QN: 601/5589/9
    Curriculum Active

    City & Guilds Level 3 Diploma in Leadership and Management Practice for the Construction and Built Environment Sector

    Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 268 hours.

    Qualification Level
    Level 3
    Awarding Body
    City & Guilds
    Syllabus Units
    29 Units
    Guided Hours
    268 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Achieving Performance Through People

    Verified
    Key Learning Objectives:
    • Understand how their personal leadership style affects the performance of others
    • Understand how to establish and maintain an effective team
    • Know how to motivate the team to improve productivity
    • Understand the importance of communication to team and site performance
    • Understand the importance of feedback to individual and team performance
    • Be able to apply a recognised coaching technique to develop and improve the performance of team members
    • Understand how to persuade and influence others to achieve objectives
    2

    Briefing the work team

    Verified
    Key Learning Objectives:
    • Understand how to plan for a team briefing
    • Be able to deliver a team briefing
    • Be able to report back on a team briefing
    3

    Building an awareness of waste management

    Verified
    Key Learning Objectives:
    • Understand how the industry waste impacts on the environment
    • Understand the main benefits of managing waste in the workplace
    • Understand organisational good practice with regards to waste management
    • Understand legal requirements related to waste management
    4

    Developing the work team

    Verified
    Key Learning Objectives:
    • Understand the nature of teams
    • Understand the advantages and disadvantages of team working
    5

    Developing yourself as a team leader

    Verified
    Key Learning Objectives:
    • Understand the role and responsibilities of the team leader.
    • Be able to seek feedback on their workplace performance to identify strengths, weaknesses and areas for improvement
    6

    Diversity in the workplace

    Verified
    Key Learning Objectives:
    • Understand how to contribute to a positive workplace environment
    • Understand how to deal with difficulties arising from diverse individual and/or organisational values
    7

    Giving briefings and making presentations

    Verified
    Key Learning Objectives:
    • Be able to plan a briefing or presentation
    • Be able to conduct a briefing or presentation
    • Be able to evaluate a briefing or presentation
    8

    Handling Difficult Situations

    Verified
    Key Learning Objectives:
    • Understand how to use assessment and active listening and feedback to manage the performance of team members on site
    • Understand how to manage poor performance and discipline of team members on site
    • Understand how to manage conflict on site
    • Understand how to identify and manage work-related stress
    • Understand how to manage a diverse workforce
    9

    Improving performance of the work team

    Verified
    Key Learning Objectives:
    • Understand the organisation’s requirements in relation to team performance
    • Understand how to address underperformance
    • Understand the role of motivation in improving performance
    10

    Leading your work team

    Verified
    Key Learning Objectives:
    • Understand the difference between leadership and management
    • Understand a range of leadership styles, their benefits and potential impact on individuals and performance
    11

    Managing Own Personal and Technical Development

    Verified
    Key Learning Objectives:
    • Understand how to identify the skills gap between existing and future knowledge and skill requirements
    • Understand how personal attributes and behaviour affect leadership and management performance
    • Be able to implement and monitor a personal development plan to meet an identified skills gap and areas for personal development
    12

    Managing workplace projects

    Verified
    Key Learning Objectives:
    • Know how to manage a simple workplace project
    • Understand the financial and non-financial implications of a workplace project
    13

    Nuclear Safety Culture

    Verified
    Key Learning Objectives:
    • Understand what is special about nuclear power and how that impacts upon own area of responsibility
    • Understand how the Nuclear Industry is regulated and the consequences of non-compliance
    • Understand the principles and application of excellence and error prevention in nuclear construction
    • Understand their role as a leader in promoting and maintaining nuclear safety
    14

    Planning and leading a complex team activity

    Verified
    Key Learning Objectives:
    • Be able to plan a complex team activity
    • Be able to communicate information on the activity to your team
    • Be able to review own ability to lead a team through a complex activity
    15

    Reading and Executing a Short-Term Programme

    Verified
    Key Learning Objectives:
    • Understand site planning and programme requirements in order to lead and manage people and activities
    • Understand the impact of managing resources, time and materials on the plan and programme
    • Understand different work methods and their impact on quality, health and safety and the achievement of plans
    • Understand how to leverage their leadership and management skills to achieve plan and programme milestones
    16

    Solving problems and making decisions

    Verified
    Key Learning Objectives:
    • Know how to describe a problem, its nature, scope and impact
    • Know how to gather and interpret information to solve a problem
    • Know how to evaluate options to make a decision
    • Know how to plan
    • monitor and review the implementation and communication of decisions
    17

    Supervising an Extractive Site Safely

    Verified
    Key Learning Objectives:
    • Understand the Health, Safety and Environmental impacts when supervising an extractive site
    • Understand methods of working in an extractive site
    • Understand the safety procedures that must be followed when supervising an extractive site
    • Understand their role in promoting a positive health and safety culture in an extractive site
    18

    Supervision in Tunnelling Environments

    Verified
    Key Learning Objectives:
    • Understand current developments in the tunnelling industry in the UK
    • Understand the basics of tunnelling techniques and logistics
    • Understand the safety and local environmental impacts of tunnelling projects
    • Understand how to establish an effective team through developing working relationships and communication skills
    19

    Understanding Commercial Awareness

    Verified
    Key Learning Objectives:
    • Understand the importance of stakeholder relationships in making an organisation successful
    • Understand the role of the supervisor in meeting client requirements
    • Understand the role of the supervisor in managing and controlling costs
    • Understand the role of the supervisor in minimising waste in an organisation
    • Understand how keeping records contributes to making an organisation successful
    20

    Understanding how to manage the efficient use of materials and equipment

    Verified
    Key Learning Objectives:
    • Understand how material stocks are acquired, controlled and recorded in an organisation
    • Understand the need for effective and efficient use of equipment
    • Know how to minimise waste in an organisation
    21

    Understanding organising and delegating in the workplace

    Verified
    Key Learning Objectives:
    • Understand how to organise people to achieve objectives
    • Understand how to delegate to achieve workplace objectives
    22

    Understanding security measures in the workplace

    Verified
    Key Learning Objectives:
    • Understand security measures in the workplace and associated legislation
    • Understand whether the prescribed security measures are effective in the organisation
    • Know how to identify improvements to existing security measures
    23

    Understanding sustainability and environmental issues in an organisation

    Verified
    Key Learning Objectives:
    • Understand sustainability and corporate social responsibility
    • Understand environmental issues affecting the organisation and how these issues can be managed
    • Understand the constraints and opportunities of an organisation’s building(s) in being environmentally friendly
    24

    Understanding the induction of new staff in the workplace

    Verified
    Key Learning Objectives:
    • Understand the induction process
    • Understand the effectiveness of an induction process
    25

    Understanding the management role to improve management performance

    Verified
    Key Learning Objectives:
    • Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals
    • Understand how communication and interpersonal skills affect managerial performance in the workplace
    • Be able to assess personal development opportunities to improve own managerial performance
    26

    Understanding training and coaching in the workplace

    Verified
    Key Learning Objectives:
    • Understand how to provide training appropriate to the workplace
    • Understand how to coach an individual in an organisation

    Regulatory & Verification Details

    Qualification Number (QN)
    601/5589/9
    Regulated Status
    Available to learners
    Awarding Body
    City & Guilds
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Feb 2015