City & Guilds
Level 3
QN: 600/6443/2
Curriculum Active
City & Guilds Level 3 Diploma In Vehicle Damage Assessor Competence
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 693 hours.
Qualification Level
Level 3
Awarding Body
City & Guilds
Syllabus Units
19 Units
Guided Hours
693 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Competency in Appraising Vehicle Damage
Verified
Key Learning Objectives:
- Be able to work safely when carrying out the appraisal process
- Be able to appraise the full extent of the damage sustained by the vehicle
- Be able to use digital imaging equipment
- Be able to record information and make suitable recommendations
2
Competency in Appraising Vehicles for Pre-accident Condition
Verified
Key Learning Objectives:
- Be able to appraise vehicles for pre accident condition
- Be able to present pre accident vehicle appraisals to the customer
3
Competency in Establishing and Recording Different Customer Types and Their Needs
Verified
Key Learning Objectives:
- Be able to record the information required to identify the specific customer type
- Be able to establish and record the area(s) of damage to be assessed or repaired, Be able communicate the circumstances of the damage sustained, vehicle occupancy, loss type and any post damage anomalies
- Be able to record information and make suitable recommendations
4
Competency in Establishing and Recording Vehicle Data
Verified
Key Learning Objectives:
- Be able to work safely when recording vehicle data
- Be able to identify vehicle data
- Be able to establish pre-accident condition
- Be able to establish additional vehicle information
- Be able to record information and make suitable recommendations
5
Competency in Establishing Correct Repair Methods
Verified
Key Learning Objectives:
- Be able to identify components that require renewing
- Be able to identify supplementary restraint system activation
- Be able to produce a repair specification based on a safe and appropriate repair process
- Be able to record information and make suitable recommendations
6
Competency in Estimating Costs
Verified
Key Learning Objectives:
- Be able to establish the costs for undertaking the repair process
- Be able to record information and make suitable recommendations
7
Competency in Health, Safety and Good Housekeeping in the Automotive Environment
Verified
Key Learning Objectives:
- be able to use correct personal and vehicle protection within the automotive environment
- be able to carry out effective housekeeping practices in the automotive environment
- be able to recognise and deal with dangers in order to work safely within the automotive workplace
- be able to conduct themselves responsibly
8
Competency in Supporting Job Roles in the Automotive Work Environment
Verified
Key Learning Objectives:
- be able to work effectively within the organisational structure of the automotive work environment
- be able to obtain and use information in order to support their job role within the automotive work environment
- be able to communicate with and support colleagues and customers effectively within the automotive work environment
- be able to develop and keep good working relationships in the automotive work environment
9
Competency in Valuing Vehicles for Pre-Accident Condition
Verified
Key Learning Objectives:
- Be able to value vehicles for pre accident condition
- Be able to interpret vehicle valuation data for pre accident condition and present to the customer
- be able to determine the viability of repair
- Be able to present vehicle value after an accident with the customer
10
Knowledge in Appraising Motor Vehicle Damage
Verified
Key Learning Objectives:
- Understand the appraisal process required to establish the type of damage and associated secondary damage
- Understand the use of digital imaging equipment to record and communicate vehicle condition and damage sustained
11
Knowledge in Establishing and Recording Vehicle Data
Verified
Key Learning Objectives:
- Understand the importance of gathering vehicle data
- Understand how to establish the vehicles pre-accident condition
- Understand the importance of recording additional vehicle information
12
Knowledge in Establishing Different Customer Types and Understanding Their Needs
Verified
Key Learning Objectives:
- Understand the importance of establishing who the customer is
- Understand how to establish and record the area(s) of damage
- Understand how to establish the potential liability of an insurer
- Understand legislative and organisational requirements
13
Knowledge of Appraising Vehicles for Pre-accident condition
Verified
Key Learning Objectives:
- Understand the purpose of vehicle appraisal after an accident
- Understand how to appraise vehicles
- Understand legal requirements for vehicle appraisal
14
Knowledge of Establishing Correct Repair Methods
Verified
Key Learning Objectives:
- Understand how to establish the repair methodology to reinstate the vehicle to its pervious condition
- understand how to identify components that require renewing
- Understand the operation and safe working practices of supplementary restraint systems (SRS) and how to identify their components
- Understand the different types of construction materials used in modern motor vehicles and the repair methods used to ensure the future crash performance of the vehicle
15
Knowledge of Estimating Costs
Verified
Key Learning Objectives:
- Understand how to establish the costs for undertaking the repair process
- Understand how to research repair time schedules for component replacement times and costs, refinish material costs and any other costing related to the reinstatement of the vehicle and its systems
16
Knowledge of Health, Safety and Good Housekeeping in the Automotive Environment
Verified
Key Learning Objectives:
- understand the correct personal and vehicle protective equipment to be used within the automotive environment
- understand effective housekeeping practices in the automotive environment
- understand key health and safety requirements relevant to the automotive environment
- understand about hazards and potential risks relevant to the automotive environment
- understand personal responsibilities
17
Knowledge of Support for Job Roles in the Automotive Work Environment
Verified
Key Learning Objectives:
- understand key organisational structures, functions and roles within the automotive work environment
- understand the importance of obtaining, interpreting and using information in order to support their job role within the automotive work environment
- understand the importance of different types of communication within the automotive work environment
- understand communication requirements when carrying out vehicle repairs in the automotive work environment
- understand how to develop good working relationships with colleagues and customers in the automotive workplace
18
Knowledge of Valuing Vehicles for Pre-accident Condition
Verified
Key Learning Objectives:
- Understand the purpose of vehicle valuation after an accident
- Understand how to value vehicles for pre accident condition
- Understand legal requirements for vehicle valuation
19
Knowledge of Vehicle Salvage Categorisation
Verified
Key Learning Objectives:
- understand the Association of British Insurers (ABI) code of practice in relation to vehicle salvage
- understand the required legislation when dealing with repairable motor vehicle salvage
- understand the significance of the Motor Insurer Antifraud Theft Register (MIAFTR)
Regulatory & Verification Details
- Qualification Number (QN)
- 600/6443/2
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Dec 2012