City & Guilds
Level 3
QN: 600/1617/6
Curriculum Active
City & Guilds Level 3 NVQ Certificate in Advice and Guidance
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Occupational Qualification. Total guided learning hours: 452 hours.
Qualification Level
Level 3
Awarding Body
City & Guilds
Syllabus Units
21 Units
Guided Hours
452 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assist advice and guidance clients to decide on a course of action
Verified
Key Learning Objectives:
- Be able to assist clients to clarify their requirements
- Be able to negotiate boundaries with clients
- Be able to assist clients to review and prioritise their decisions
- Be able to assist clients select a course of action
- Understand the importance of autonomy for the client
2
Assist clients through advice and guidance to review their achievement of a course of action
Verified
Key Learning Objectives:
- Understand a range of methods to review achievements
- Be able to review progress with clients
- Be able to review the key objectives and stages of the course of action
3
Develop interactions with advice and guidance clients
Verified
Key Learning Objectives:
- Be able to enable clients to explore their issues
- Be able to sustain interactions with clients
- Be able to bring interactions to a close
4
Enable advice and guidance clients to access referral opportunities
Verified
Key Learning Objectives:
- Understand the process for referring clients to other organisations
- Be able to identify options for referral
- Be able to enable clients to take up referral opportunities
5
Enable learning through demonstrations and instructions
Verified
Key Learning Objectives:
- Be able to plan for an learner’s training needs
- Be able to deliver the appropriate training
- Be able to review the training delivered, to ensure that it meets the learner’s needs
6
Ensure your own actions reduce risks to health and safety
Verified
Key Learning Objectives:
- Understand hazards and risks in the workplace
- Understand own responsibilities for health and safety in the workplace
- Be able to evaluate hazards and risks in the workplace
- Be able to reduce risks to health and safety in the workplace
7
Establish communication with clients for advice and guidance
Verified
Key Learning Objectives:
- Understand the factors that contribute to effective communication with clients
- Be able to establish effective communication with clients
- Understand how to minimise difficulties when communicating with clients
- Be able to minimise difficulties in communication
8
Evaluate and develop own contribution to the service
Verified
Key Learning Objectives:
- Understand the process of evaluating practice
- Be able to carry out evaluation of practice
- Be able to identify development objectives
9
Facilitate learning in groups
Verified
Key Learning Objectives:
- Be able to manage group dynamics
- Be able to establish and maintain effective communication with group members
- Be able to facilitate collaborative learning
- Be able to enable individuals to reflect on the way in which they have been learning and participating in the group
10
Identify and promote the contribution of Careers Education Guidance _CEG_ within the organisation
Verified
Key Learning Objectives:
- Be able to gain support for the role of CEG within the organisation
- Be able to identify opportunities for promoting Careers Education Guidance (CEG) within the organisation
- Be able to implement and evaluate a strategy to promote CEG within the organisation
11
Interact with clients using a range of media
Verified
Key Learning Objectives:
- Be able to establish interaction with clients using a range of media
- Be able to deal with problems maintaining interactions
- Be able to provide information and focus on the clients’ requirements
- Understand how to communicate using a range of media
- Be able to identify risks to the client
12
Liaise with other services
Verified
Key Learning Objectives:
- Understand the process for liaising with other services
- Be able to establish procedures for exchanging information with other services
- Be able to provide information to other services
- Be able to obtain information from other services
13
Manage personal case load
Verified
Key Learning Objectives:
- Be able to maintain case notes
- Be able to review personal case load
- Understand factors that affect case loads
- Be able to establish priorities for dealing with personal case load
14
Negotiate on behalf of advice and guidance clients
Verified
Key Learning Objectives:
- Understand the main points of negotiation
- Be able to prepare offers that meet the clients requirements
- Be able to explain offers received from other parties
- Be able to establish an agreement for clients
15
Operate within networks
Verified
Key Learning Objectives:
- Be able to identify and access networks which could benefit the service
- Be able to maintain memberships of networks
- Be able to exchange information within networks
16
Prepare clients through advice and guidance for the implementation of a course of action
Verified
Key Learning Objectives:
- Be able to assist clients to prepare an action plan
- Be able to assist clients to develop the action plan
- Be able to assist clients to identify how the plan might be implemented
17
Promote Careers Education Guidance _CEG_
Verified
Key Learning Objectives:
- Be able to plan the promotion of Careers Education Guidance (CEG)
- Be able to identify the most appropriate information for dissemination to a target group
- Be able to secure the resources required for the planned promotion of Careers Education Guidance (CEG)
18
Provide and maintain information materials for use in the service
Verified
Key Learning Objectives:
- Be able to review the information needs of the service
- Be able to agree methodologies for the procurement and dissemination of information
19
Review own contribution to the service
Verified
Key Learning Objectives:
- Be able to assess own contribution to the work of the service
- Be able to develop to achieve work objectives
20
Support clients to make use of the advice and guidance service
Verified
Key Learning Objectives:
- Be able to enable clients to decide whether to use the service
- Be able to identify and provide accurate information required by clients
- Understand the services provided by other suitable services
- Be able to provide information on other suitable services
- Be able to agree with clients their use of the service
21
Understand the importance of legislation and procedures
Verified
Key Learning Objectives:
- Understand legislation and codes of practice which impact on their role
- Understand how to deal with urgent situations
- Be able to record contacts, interactions, agreements, and provision of information
- Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working
- Understand why the effectiveness of methods may vary depending upon the situation and clients involved
Regulatory & Verification Details
- Qualification Number (QN)
- 600/1617/6
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Occupational Qualification
- Operational Start
- May 2011