City & Guilds
Level 5
QN: 600/5855/9
Curriculum Active
City & Guilds Level 5 Award in Leadership and Management
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 424 hours.
Qualification Level
Level 5
Awarding Body
City & Guilds
Syllabus Units
30 Units
Guided Hours
424 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Analysing and Interpreting Statistics to Inform Management Decisions
Verified
Key Learning Objectives:
- Understand how to analyse data using a statistical tool
- Be able to interpret results generated from a statistical analysis to inform a management decision
2
Assessing Your Own Leadership Capability and Performance
Verified
Key Learning Objectives:
- Understand leadership styles within an organisation
- Be able to review effectiveness of own leadership capability and performance in meeting organisational values and goals
- Be able to adopt an effective leadership style to motivate staff to achieve organisational values and goals
3
Becoming an effective leader
Verified
Key Learning Objectives:
- Understand own ability to fulfil key responsibilities of the leadership role
- Be able to evaluate own ability to lead others
4
Developing and Leading Teams to Achieve Organisational Goals and Objectives
Verified
Key Learning Objectives:
- Understand the importance of leading teams to achieve organisational goals and objectives
- Be able to develop and lead teams
5
Developing Critical Thinking
Verified
Key Learning Objectives:
- Be able to critically assess own beliefs, attitudes and value systems
- Be able to critically assess the validity of management theories in relation to own beliefs, attitudes and values
6
Improving and maintaining the organisation’s environmental performance
Verified
Key Learning Objectives:
- Understand the strategic context of environmental sustainability
- Understand how to identify and re
- solve environmental problems and issues through an environmental audit
7
Knowledge and information management
Verified
Key Learning Objectives:
- Understand the concept and importance of knowledge management in terms of an organisation’s knowledge assets and their management
- Understand the key knowledge management processes required for innovation
- Be able to develop a frame
- work for establishing a knowledge management culture
8
Leading Innovation and Change
Verified
Key Learning Objectives:
- Understand the need for innovation and change management within an organisation
- Be able to propose innovative solutions to improve organisational performance
- Be able to lead and manage change within an organisation
9
Making a Financial Case
Verified
Key Learning Objectives:
- Understand financial concepts used to inform management decisions
- Be able to make a financial case to inform a management decision
10
Making professional Presentations
Verified
Key Learning Objectives:
- Be able to plan a professional presentation
- Be able to deliver a professional presentation
- Be able to evaluate own ability to make professional presentations
11
Managing Customer Relations
Verified
Key Learning Objectives:
- Be able to use environmental scanning to find and retain customers
- Understand how the customer supply chain operates to meet customer requirements
12
Managing for Efficiency and Effectiveness
Verified
Key Learning Objectives:
- Be able to assess the organisation’s ability to manage efficiently and effectively to achieve targets and objectives
- Be able to evaluate own ability to manage efficiently and effectively
13
Managing Improvement
Verified
Key Learning Objectives:
- Understand the effectiveness of the organisation and own ability to manage and improve quality to meet customer requirements
- Be able to plan and implement projects to meet, and if possible exceed, customer requirements
14
Managing Individual Development
Verified
Key Learning Objectives:
- Be able to evaluate individual performance in an organisation
- Be able to implement a personal development plan, for an individual in an organisation
15
Managing Information
Verified
Key Learning Objectives:
- Understand the management of information within the organisation
- Be able to gather and analyse information to make decisions or solve problems in your area of responsibility
- Be able to disseminate information on a management decision, through the right organisational channels
16
Managing Mental Health in the Workplace
Verified
Key Learning Objectives:
- Be able to identify the strengths and weaknesses of mental health initiatives in the workplace
- Be able to carry out the legal requirements to ensure staff’s positive mental health
- Be able to hold and record conversations with staff about their mental health
17
Managing Projects in the Organisation
Verified
Key Learning Objectives:
- Be able to manage a project in an organisation
- Be able to evaluate own ability to manage a project
18
Managing Recruitment
Verified
Key Learning Objectives:
- Understand human resource planning in an organisation
- Be able to plan and implement recruitment in line with legal and organisational requirements
19
Managing remote workers
Verified
Key Learning Objectives:
- Understand the different forms of remote working that can best apply for business/enterprise requirements
- Be able to apply the legislative and regulatory requirements for remote working
- Understand the benefits and disadvantages from managing remote workers
20
Managing Resources
Verified
Key Learning Objectives:
- Understand how to manage physical resources for which you are accountable
- Be able to plan and implement improvements for managing physical resources for which you are accountable
21
Managing Stress and Conflict in the Organisation
Verified
Key Learning Objectives:
- Understand the effectiveness of own organisation in dealing with workplace stress and conflict
- Be able to improve the management of workplace stress and conflict in own area of responsibility
22
Managing work analysis
Verified
Key Learning Objectives:
- Understand the strategic context and purpose of work analysis
- Be able to conduct a work analysis to improve organisational performance
- Be able to make decisions based on work analysis outcomes
23
Partnership Working
Verified
Key Learning Objectives:
- Understand the principles of partnership working
- Understand how to meet the needs and expectations of partners
- Understand how to reach a partnership working agreement
24
Preparing to apply lean production and improvement methodologies to operational problems in service delivery
Verified
Key Learning Objectives:
- Understand how to use lean production and improvement methods to measure and analyse service problems
- Understand how to develop a service improvement project using lean production andimprovement methodologies
25
Understanding Governance of Organisations
Verified
Key Learning Objectives:
- Understand the role and responsibilities of governance within an organisation
- Understand the legal and financial undertakings of a governing body
- Understand how to influence the effectiveness of the governing body
26
Understanding organisational culture and ethics
Verified
Key Learning Objectives:
- Understand organisational ethics and culture, in relation to own organisation
- Understand how an organisation’s ethics and culture influence leadership style and organisation structure
- Understand how to leverage ethics and culture to improve organisation performance
27
Understanding the Management of Facilities
Verified
Key Learning Objectives:
- Understand facilities management roles and responsibilities and how they contribute to organisational goals
- Understand how to develop a facilities management plan in an organisation
28
Understanding the Organisational Environment
Verified
Key Learning Objectives:
- Be able to analyse how an organisation is affected by the macro-environment
- Understand the impact of economic and political factors on the organisation
- Understand the legal environment within which the organisation operates
29
Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context
Verified
Key Learning Objectives:
- Understand the purpose of coaching and mentoring within an organisational context
- Understand the knowledge, skills and behaviours required to be an effective coach or mentor
- Understand the importance of effective contracting and management of the coaching or mentoring process
30
Understanding the skills, principles and practice of effective management coaching and mentoring
Verified
Key Learning Objectives:
- Understand the purpose of coaching and mentoring within an organisational context
- Understand the skills, behaviours, attitudes, beliefs and values of an effective coach or mentor
- Understand the role of contracting and the process to effectively coach or mentor
- Understand the principles of effective coaching or mentoring in practice and how to evaluate benefits
Regulatory & Verification Details
- Qualification Number (QN)
- 600/5855/9
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2012