CIWM
Level 2
QN: 501/1890/0
Curriculum Active
CIWM (WAMITAB) Level 2 Certificate in Cleaning and Support Services
Official qualification regulated by Ofqual, awarded by CIWM. Classified as a Occupational Qualification. Total guided learning hours: 510 hours.
Qualification Level
Level 2
Awarding Body
CIWM
Syllabus Units
21 Units
Guided Hours
510 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Carry out maintenance and minor repairs
Verified
Key Learning Objectives:
- understand how to prepare to carry out maintenance and minor repairs
- understand how to carry out maintenance and minor repairs
- be able to prepare to carry out maintenance and minor repairs
- be able to carry out maintenance and minor repairs
2
Clean and maintain external surfaces and areas
Verified
Key Learning Objectives:
- understand how to prepare to clean and maintain external surfaces and areas
- understand how to clean and maintain external surfaces and areas
- know how to complete the cleaning activity
- be able to prepare to clean and maintain external surfaces and areas
- be able to clean and maintain external surfaces and areas
- be able to complete the cleaning process
3
Clean and maintain internal surfaces and areas
Verified
Key Learning Objectives:
- understand how to prepare to clean and maintain internal surfaces and areas
- understand how to clean and maintain internal surfaces
- know how to complete the cleaning activity
- be able to prepare to clean and maintain internal surfaces and areas
- be able to clean and maintain internal surfaces
- be able to complete the cleaning process
4
Clean and maintain soft floors and furnishings
Verified
Key Learning Objectives:
- Understand how to prepare to clean soft floors and furnishings
- understand how to maintain soft floors and furnishings
- be able to prepare to maintain soft floors and furnishings
- be able to maintain soft floors and furnishings
5
Clean confined spaces
Verified
Key Learning Objectives:
- Understand how to conduct cleaning in a confined space
- understand how to follow organisational requirements for cleaning the confined space
- be able to conduct cleaning in a confined space
- be able to follow organisational requirements for cleaning the confined space
6
Clean food areas
Verified
Key Learning Objectives:
- understand how to prepare to clean food areas
- understand how to identify signs of pest infestation
- understand how to clean food areas
- understand how to clean food production equipment
- understand how to complete cleaning of food areas
- be able to clean food areas
- be able to clean food production equipment
- be able to complete cleaning of food areas
7
Clean glazed surfaces and facades
Verified
Key Learning Objectives:
- understand how to clean glazed surfaces and façades
- understand how to finish cleaning glazed surfaces and façades, and reinstate the work area
- be able to clean glazed surfaces and façades
- be able to finish cleaning of glazed surfaces and façades, and reinstate the work area
8
Clean high risk areas
Verified
Key Learning Objectives:
- understand how to prevent the spread of infection and contamination in a high risk area
- understand the procedures to follow before cleaning high risk areas
- understand how to carry out cleaning in high risk areas
- understand the procedures to follow after cleaning high risk areas
- be able to follow procedures to prevent the spread of infection and contamination in a high risk area
- be able to follow the procedures for cleaning high risk areas
- be able to conduct cleaning in high risk areas
- be able to follow the correct procedures after the cleaning
9
Clean washrooms and replenish supplies
Verified
Key Learning Objectives:
- know how to prepare for cleaning washrooms
- know how to carry out cleaning of washrooms
- know how to replenish supplies and reinstate the work area
- be able to prepare to clean washrooms
- be able to clean washrooms
- be able to replenish supplies and reinstate the work area
10
Clean, maintain and protect semi-hard and hard floors
Verified
Key Learning Objectives:
- understand how to prepare to clean semi-hard and hard floors
- understand how to clean semi-hard and hard floors
- understand how to treat semi-hard and hard floors
- understand how to protect hard floors
- be able to prepare to clean semi-hard and hard floors
- be able to clean semi-hard and hard floors
- be able to protect hard floors
11
Communicate effectively in the workplace
Verified
Key Learning Objectives:
- understand how to communicate with others in the workplace
- understand how to record and pass on information
- be able to communicate with others in the workplace
- be able to record and pass on information
12
Deal with non-routine waste
Verified
Key Learning Objectives:
- Understand how to handle and label non-routine waste
- understand how to handle suspicious items
- understand how to transfer non-routine waste and deal with containers
- Be able to handle and label non-routine waste safely
- Be able to transfer non-routine waste and deal with containers
13
Deal with routine waste
Verified
Key Learning Objectives:
- understand how to handle routine waste
- understand how to handle hazardous and suspicious items
- understand how to deal with waste containers
- be able to handle routine waste safely
- be able to deal with waste containers
14
Deep clean equipment and surfaces
Verified
Key Learning Objectives:
- understand how to prepare for deep clean equipment and surfaces
- understand how to deep clean equipment and surfaces
- understand how to restore the deep clean area
- be able to prepare to deep clean equipment and surfaces
- be able to undertake deep cleaning of equipment and surfaces
- be able to restore the work area for use
15
Develop yourself in the job role
Verified
Key Learning Objectives:
- know how to develop him/her self in the job
- be able to develop him/her self in the job
16
Perform street cleansing manually
Verified
Key Learning Objectives:
- understand how to remove litter, detritus and debris from grounds
- understand how to maintain waste
- be able to remove litter, detritus and debris from grounds
- be able to maintain waste collection points
17
Perform street cleansing mechanically
Verified
Key Learning Objectives:
- understand how to remove litter, detritus and debris
- understand how to operate vehicles, equipment and machinery
- understand how to deal with collected waste
- know how to clean and store vehicles, equipment and machinery
- be able to remove litter and detritus
- be able to deal with collected waste
- be able to clean and store vehicles, equipment and machinery
18
Reduce risks to health and safety in the workplace
Verified
Key Learning Objectives:
- Know about their organisation’s health and safety procedures
- know how to identify the hazards in the workplace
- know how to evaluate risks in the workplace
- be able to identify the hazards and risks in the workplace
- be able to reduce the risks to health and safety in the workplace
19
Work individually and follow reporting procedures in a cleaning environment
Verified
Key Learning Objectives:
- know how to ensure own safety when working individually when cleaning
- know expected standards of behaviour in the workplace
- know how to carry out work individually
- know how to follow procedures when working individually
- be able to ensure own safety when working individually when cleaning
- be able to carry out work individually
20
Work safely at heights
Verified
Key Learning Objectives:
- understand how to work safely at heights
- be able to work safely at heights
21
Work with others and follow reporting procedures
Verified
Key Learning Objectives:
- know the organisational requirements before starting work
- know how to work as part of a team
- know how to re
- solve difficult situations and who to report them to
- be able to work as part of a team
- be able to record and report any incidents or disagreements
Regulatory & Verification Details
- Qualification Number (QN)
- 501/1890/0
- Regulated Status
- Available to learners
- Awarding Body
- CIWM
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2010