CIWM
Level 3
QN: 501/2185/6
Curriculum Active
CIWM (WAMITAB) Level 3 Diploma for Sustainable Recycling Activities (Supervisory)
Official qualification regulated by Ofqual, awarded by CIWM. Classified as a Occupational Qualification. Total guided learning hours: 749 hours.
Qualification Level
Level 3
Awarding Body
CIWM
Syllabus Units
25 Units
Guided Hours
749 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Audit stock levels and stock inventories in a retail environment
Verified
Key Learning Objectives:
- Be able to implement a stock audit in a retail environment
- Be able to use the findings of an audit to identify and re
- solve problems with stock levels and stock inventories
- Be able to communicate the results of an audit
2
Build and maintain effective customer relations
Verified
Key Learning Objectives:
- establish effective customer relations
- maintain and develop effective customer relations
- understand how to build and maintain customer relations
3
Conduct a health and safety risk assessment of the workplace
Verified
Key Learning Objectives:
- Be able to prepare for a workplace risk assessment.
- Be able to identify hazards in the workplace
- Be able to conduct a risk assessment of the workplace.
- Be able to review risk assessment.
- Know the employers responsibility for risk assessments as required by current legislation.
4
Contribute to the generation and retention of recycling business
Verified
Key Learning Objectives:
- Recognise opportunities to generate customer interest, Promote recycling services provided by the organisation
- Use and communicate data and information, Re
- solve problems that could affect the generation and retention of recycling business
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand the generation and retention of recycling services
5
Control activities for the processing and storage of recyclables and other materials
Verified
Key Learning Objectives:
- Monitor work carried out at the recycling processing or storage site, Control work practices and make sure they are understood and followed
- Use and communicate data and information, Re
- solve problems that could affect the sorting and storage of recyclable materials
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to control operations for the processing or storage of recyclables and other materials
6
Control maintenance and other engineering operations for recycling activities
Verified
Key Learning Objectives:
- Be able to control maintenance and other engineering operations for recycling activities
- Use and communicate data and information, Re
- solve problems that could affect maintenance and other operation
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to control maintenance and other engineering operations
7
Develop and implement a risk assessment plan in own area of responsibilty
Verified
Key Learning Objectives:
- Understand the legal requirements and personal responsibilities for health and safety within an organisation.
- Be able to promote the importance of health and safety practices.
- Be able to ensure that hazards and risks are identified and managed in own area of responsibility.
- Be able to monitor and review health and safety performance and policy in own area of responsibility.
8
Develop personal performance
Verified
Key Learning Objectives:
- implement and review personal performance plan, Re
- solve problems that could affect personal performance
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to improve personal performance
9
Maintain the availability of goods on display in a retail environment to promote sales
Verified
Key Learning Objectives:
- Understand how the display of goods can promote sales
- Understand legal and organisational requirements for displaying goods
- Be able to organise staff to display goods for retail sale
- Be able to evaluate the effectiveness of displays
- Be able to maintain the required quantity and quality of goods on display
10
Manage the collection of recyclables and other materials
Verified
Key Learning Objectives:
- Be able to manage the collection of recyclables and other materials, Control situations that could have a negative impact on the environment
- Use and communicate data and information, Re
- solve problems that could affect the collection of recyclables and other materials
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to manage the collection of recyclables and other materials
11
Monitor and control the efficient resources for the processing or storage of recyclables and other materials
Verified
Key Learning Objectives:
- Recommend the resources needed by the team to meet agreed objectives
- Monitor and control the use of resources, Re
- solve problems arising from resource issues
- Use and communicate data and information
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to use resources effectively
12
Monitor and maintain the security of recycling facilities
Verified
Key Learning Objectives:
- Be able to monitor and maintain security on recycling facilities
- Use and communicate data and information, Re
- solve problems that could affect the security of the facility
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Know how to monitor and maintain the security of facilities for the processing or storage of recyclable materials
13
Monitor and solve customer service problems
Verified
Key Learning Objectives:
- solve immediate customer service problems
- identify repeated customer service problems and options for solving them, take action to avoid the repetition of customer service problems
- understand how to monitor and solve customer service problems
14
Monitor and support secure payment point use during trading hours
Verified
Key Learning Objectives:
- Understand the data security risks associated with payment point use
- Be able to monitor and support secure payment point use during trading hours
15
Organise and monitor the storage of stock in a retail environment
Verified
Key Learning Objectives:
- Understand the causes and prevention of stock loss within storage systems
- Understand the legal and organisational requirements for storing stock
- Be able to organise the use of storage facilities in a retail environment
- Be able to monitor the storage and care of stock in a retail environment
16
Organise the delivery of reliable customer service
Verified
Key Learning Objectives:
- plan and organise the delivery of reliable customer service
- review and maintain customer service delivery
- use recording systems to maintain reliable customer service
- understand how to organise the delivery of reliable customer service
17
Organise the promotion of additional services or products to customers
Verified
Key Learning Objectives:
- offer additional services or products
- organise support to promote use of additional services or products
- monitor the promotion of additional services or products
- understand how to organise and promote services or products to customers
18
Plan and maintain transport operations for recycling activities
Verified
Key Learning Objectives:
- Be able to plan and maintain transport operations
- Use and communicate data and information, Re
- solve problems that could affect transport operations
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand transport operations for recycling activities
19
Plan, allocate and monitor work of a team
Verified
Key Learning Objectives:
- Be able to plan work for a team.
- Be able to allocate work across a team.
- Be able to manage team members to achieve team objectives.
- Be able to monitor and evaluate the performance of team members.
- Be able to improve the performance of a team.
20
Promote sustainability and environmental good practice in the recycling industry
Verified
Key Learning Objectives:
- Work in line with environmental practices
- Use and communicate data and information, Re
- solve environmental problems that occur
- Work in a manner which underpins effective performance
- Understand the regulation procedures and requirements for recycling
- Understand environmental good practice
21
Recruit staff in own area of responsibility
Verified
Key Learning Objectives:
- Be able to review human resource requirements to meet business objectives in own area of responsibility.
- Understand the importance of ensuring that recruitment and selection processes meet legal, regulatory, ethical and social requirements.
- Be able to participate in the recruitment and selection process.
- Be able to evaluate the recruitment and selection process and identify improvements for the future.
22
Set objectives and provide support for team members
Verified
Key Learning Objectives:
- Be able to communicate a team’s purpose and objectives to the team members.
- Be able to develop a plan with team members showing how team objectives will be met.
- Be able to support team members identifying opportunities and providing support.
- Be able to monitor and evaluate progress and recognise individual and team achievement.
23
Sort goods and materials for recycling or disposal in logistics operations
Verified
Key Learning Objectives:
- know how to sort goods and materials for recycling or disposal in logistics operations
- be able to sort the goods and materials for recycling or disposal in logistics operations
24
Supervise the receipt, storage or dispatch of goods
Verified
Key Learning Objectives:
- know how to supervise the receipt, storage or dispatch of goods in logistics operations
- be able to supervise the receipt, storage or dispatch of goods in logistics operations
25
Support learning and development within own area of responsibility
Verified
Key Learning Objectives:
- Be able to identify the learning needs of colleagues in own area of responsibility.
- Understand how to develop a learning environment in own area of responsibility.
- Be able to support colleagues in learning and its application.
- Be able to evaluate learning outcomes and future learning and development of colleagues.
Regulatory & Verification Details
- Qualification Number (QN)
- 501/2185/6
- Regulated Status
- Available to learners
- Awarding Body
- CIWM
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2010