CTH
Level 5
QN: 601/7131/5
Curriculum Active
CTH Level 5 Advanced Diploma in Hospitality Management
Official qualification regulated by Ofqual, awarded by CTH. Classified as a Vocationally-Related Qualification. Total guided learning hours: 745 hours.
Qualification Level
Level 5
Awarding Body
CTH
Syllabus Units
7 Units
Guided Hours
745 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Contemporary issues in the tourism and hospitality industry
Verified
Key Learning Objectives:
- Understand how to identify emerging issues in the tourism and hospitality industry
- Examine the impact of emerging issues in the tourism and hospitality industry
2
Customer relationship management in the tourism and hospitality industry
Verified
Key Learning Objectives:
- Develop a customer service strategy in the tourism and hospitality industry
- Manage customer relationships (CRM) in the tourism and hospitality industry
- Evaluate customer service in the tourism and hospitality industry
3
Facilities management in the tourism and hospitality industry
Verified
Key Learning Objectives:
- Evaluate the role of a facilities manager in a hospitality or tourism organisation, Optimise the facilities of a hospitality or tourism organisation
- Ensure the facilities of a hospitality or tourism organisation meets health, safety and environmental requirements
- Maintain and develop the facilities of a hospitality or tourism organisation premises
4
Food and beverage management
Verified
Key Learning Objectives:
- Develop food and beverage operations
- Understand the management of food and beverage operations
- Evaluate the effectiveness of food and beverage operations
5
Human resource management in the tourism and hospitality industry
Verified
Key Learning Objectives:
- Understand the principles underpinning human resource (HR) management in the tourism and hospitality industry, Lead teams in the tourism and hospitality industry
- Develop human resources policies in the tourism and hospitality industry
6
Strategic marketing in the tourism and hospitality industry
Verified
Key Learning Objectives:
- Contribute to the development of marketing and sales strategies in the tourism and hospitality industry, Optimise marketing communications in the tourism and hospitality industry, Build strategic partnerships in the tourism and hospitality industry
- Develop new products and/or services (NPD) in hospitality or tourism
- Understand the purpose and components of an organisational business plan in the tourism and hospitality industry
7
Understanding funding and finance in tourism and hospitality
Verified
Key Learning Objectives:
- Understand the sources of funding for both the private and public sectors in the tourism and hospitality industry.
- Understand the importance of costs, volume and profit for decision making in tourism and hospitality
- Understand the use of management accounting information to assist decision making in tourism and hospitality
- Interpret financial accounts to aid in decision making in the tourism and hospitality industry
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7131/5
- Regulated Status
- Available to learners
- Awarding Body
- CTH
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2015