A2A Qualifications
Level 2
QN: 610/2209/3
Curriculum Active
Customer Service Practitioner Level 2 ST0072 Apprenticeship Assessment A2A Qualifications
Official qualification regulated by Ofqual, awarded by A2A Qualifications. Classified as a End-Point Assessment.
Qualification Level
Level 2
Awarding Body
A2A Qualifications
Syllabus Units
Official Spec
Guided Hours
Flexible
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Customer Service Practitioner Level 2 ST0072 Apprenticeship Assessment A2A Qualifications
Verified
Key Learning Objectives:
- Understand key principles and core concepts of Customer Service Practitioner Level 2 ST0072 Apprenticeship Assessment A2A Qualifications.
- Apply practical knowledge, methods, and evaluation in Customer Service Practitioner Level 2 ST0072 Apprenticeship Assessment A2A Qualifications.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/2209/3
- Regulated Status
- Available to learners
- Awarding Body
- A2A Qualifications
- Qualification Type
- End-Point Assessment
- Operational Start
- Feb 2023
- Operational End
- May 2045