Defence Awarding Organisation
    Level 4
    QN: 603/2032/1
    Curriculum Active

    DAO Level 4 Award in the Management of Postal and Courier Services

    Official qualification regulated by Ofqual, awarded by Defence Awarding Organisation. Classified as a Vocationally-Related Qualification. Total guided learning hours: 79 hours.

    Qualification Level
    Level 4
    Awarding Body
    Defence Awarding Organisation
    Syllabus Units
    3 Units
    Guided Hours
    79 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Manage Sorting Office, Courier Service and Post Office Counter service duties

    Verified
    Key Learning Objectives:
    • Be able to manage Sorting Office duties.
    • Be able to manage Courier Service (CS) duties.
    • Be able to manage Counter Services manually.
    • Be able to manage Counter Services electronically.
    • Be able to manage Post Office accounts using an automated system.
    2

    Manage The Post Office Administrative Duties

    Verified
    Key Learning Objectives:
    • Be able to demonstrate the Principles of Health and Safety Regulations in the work place.
    • Be able to manage administrative duties.
    • Be able to manage Post Office duties.
    • Be able to interpret Management data.
    3

    Manage the Quality Control Procedures

    Verified
    Key Learning Objectives:
    • Be able to carry out General Management duties.
    • Be able to demonstrate responsibility for the Post Office standards and requirements.

    Regulatory & Verification Details

    Qualification Number (QN)
    603/2032/1
    Regulated Status
    Available to learners
    Awarding Body
    Defence Awarding Organisation
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Jul 2017