ETCAL Level 1 Certificate in Supply Chain and Logistics
Official qualification regulated by Ofqual, awarded by ETCAL. Classified as a Vocationally-Related Qualification. Total guided learning hours: 555 hours.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Fundamentals of Packaging and Wrapping in Supply Chin Logistics
- Understand how to prepare the goods/components for packingKnow how to pack the goods/componentsBe able to identify any problems at any stage of the packing of the goods/components
ETCAL Level 1 Certificate in Supply Chain and Logistics
Fundementals of Continuous Improvement
- Identify different types of waste in a warehousing environment
- Explain waste minimisation techniques applicable to logistics operations
- Apply the 5S principles to improve workplace organisation
- Evaluate the impact of visual management on workplace efficiency
- Explain the importance of standardised processes in achieving consistency
- Describe methods for communicating standardised processes to the workforce
ETCAL Level 1 Certificate in Supply Chain and Logistics
Health & Safety
- Identify the health and safety responsibilities of employers and employees in a warehouse environment.
- Explain the main causes of accidents in the workplace and how they can be prevented.
- Select appropriate personal protective equipment (PPE) for specific tasks in a warehouse.
- Describe the key safety measures required when working at height.
- Outline the principles of risk assessment and their importance in maintaining health and safety.
- Identify the different classes of fire and the correct type of fire extinguisher for each.
- Recognise the potential health risks associated with hazardous substances in the working environment.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Introduction to Distribution, Collection and Storage Centres
- Identify the primary functions of distribution, collection and storage centres
- Explain the requirements that drive the use of distribution, collection and storage centres
- Describe the key features of distribution, collection and storage centres
- List types of freight that typically require distribution, collection and storage facilities
- Outline the main IT systems used in distribution, collection and storage operations
ETCAL Level 1 Certificate in Supply Chain and Logistics
Introduction to Express Delivery
- Understand the range of express delivery services offered
- Understand the laws and regulations applying to traffic
- Understand the safety impacts with the goods and components being carried and delivered
- Understand safeguarding policy whenever deliveries involve young persons or vulnerable adults
- Understand the health, safety and security of self, colleagues and customers during deliveries
- Know how to plan and track progress against a schedule
- Know how to deliver goods to customer premises; load and unload goods in a safe way that ensures the safety and condition of the goods and correctly relates to the delivery schedule
ETCAL Level 1 Certificate in Supply Chain and Logistics
Introduction to Express Sortation Hub
- Identify the key services provided by an express sortation hub.
- Describe the main laws and regulations relevant to goods and components in a logistics context.
- Explain the health and safety risks associated with handling and storing various goods.
- State the importance of data protection and confidentiality when processing customer information.
- Outline the functions of automated systems used in sortation hubs.
- Demonstrate knowledge of sorting procedures for items from different geographical locations.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Introduction to Route Planning for the Collection and Delivery of Goods/Components
- Identify the key steps involved in planning a collection and delivery route
- Calculate simple journey times and distances using map scales
- Sequence multiple stops logically to minimise travel time and mileage
- Explain how vehicle capacity and load type affect route decisions
- Describe the impact of route planning on customer satisfaction and operational costs
ETCAL Level 1 Certificate in Supply Chain and Logistics
Introduction to Supply Chain and Logistics
- Identify the key activities involved in receiving and storing goods in a warehouse.
- Describe the correct procedures for processing customer orders and preparing items for dispatch.
- Explain how effective housekeeping contributes to a safe and efficient warehouse operation.
- List the common documentation used during goods receipt and dispatch.
- State the importance of stock rotation and correct storage conditions.
- Outline the steps to report a health and safety hazard related to poor housekeeping.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Managing Own Finances
- Identify the key components of a personal financial plan
- Explain the benefits of saving money
- Describe different methods of saving money
- Explain the concept of borrowing money
- Identify different types of borrowing
- Describe the responsibilities associated with borrowing money
ETCAL Level 1 Certificate in Supply Chain and Logistics
Participation Personal Behaviours and Standards
- Describe the behaviours, attitudes and attributes required for effective participation in a logistics team.
- Explain how emotions and behaviours of self and others can impact team performance.
- Identify personal strengths and areas for development using self-assessment and feedback.
- Contribute to team activities by sharing ideas, supporting others, and fulfilling assigned roles.
- Demonstrate behaviours that promote a positive working environment and achievement of common goals.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Picking Correct Goods/Components Ready for Dispatch
- Identify the equipment and documentation needed for picking goods/components
- Explain the importance of following picking instructions accurately
- Describe the steps for preparing goods/components for order assembly
- Outline the procedures for dispatching goods/components
- Recognize common problems that can occur during the picking process and suggest solutions
ETCAL Level 1 Certificate in Supply Chain and Logistics
Principles in the use of Equipment to Move Goods/Components in Supply Chain Logistics
- Confirm with relevant personnel the goods/components to be moved and their suitability for movement.
- Check that the work area is safe and secure for the movement and transfer of goods/components.
- Operate equipment correctly and safely to move goods/components.
- Monitor equipment operation to maintain safe operation throughout the movement process.
- Store and maintain equipment and complete basic operational maintenance procedures.
- Identify problems that can occur with the operation of equipment and report them appropriately.
ETCAL Level 1 Certificate in Supply Chain and Logistics
Problem Solving
- Identify problems in a logistics context using appropriate methods
- Explain the potential impacts of problems on operations and customers
- Analyse the root causes of problems using techniques such as the 5 Whys
- Apply a structured problem-solving process to a given scenario
- Demonstrate effective communication and teamwork when solving problems
- Evaluate proposed solutions against set criteria
- Review the effectiveness of a chosen solution and suggest improvements
ETCAL Level 1 Certificate in Supply Chain and Logistics
Recycling and Waste Management
- Understand how waste impacts on the environmentUnderstand the legal requirements related to waste managementBe able to report and address potential safety issues in the workplace.Be able to identify, sort and prepare recyclable materialsUnderstand how to minimise the environmental impact of recycling operations
ETCAL Level 1 Certificate in Supply Chain and Logistics
Team Working
- Understand the benefits andchallenges of working in a team to complete a task successfullyUnderstand of the need for a team to work to an agreed code of conduct and rules before and during a taskBe able to recognise differentstrengths, skills and experiences that different people would bring to the teamBe able to allocate roles and responsibilities within the team inrelation to a given taskBe able to work positively as a member of the team Be able to reflect on the performance of a team
ETCAL Level 1 Certificate in Supply Chain and Logistics
Transferable Skills and Qualities
- Identify own transferable skills and qualities relevant to the workplace
- Assess opportunities for developing transferable skills and qualities
- Demonstrate how transferable skills and qualities can be used in job applications
ETCAL Level 1 Certificate in Supply Chain and Logistics
Understanding the Customer Requirements
- Describe the key elements of effective customer service in a logistics environment
- Explain how customer requirements influence stock levels
- Identify methods for assessing customer needs
- Apply customer service principles to stock management scenarios
ETCAL Level 1 Certificate in Supply Chain and Logistics
Understanding the Industry
- 1. Understand the identified industry / sector 2. Understand the different types of career opportunities available in the sector3. Know about different types of organisation offering career opportunities4. Understand how career choices can impact upon an individual’s lifestyle5. Be able to work in a sustainable manner within the chosen sector 5a. Be able to seek and respond to guidance when working as part of a team6. Be able to make informed career choices
ETCAL Level 1 Certificate in Supply Chain and Logistics
Working, Moving and Handling Goods/Components
- Understand the regulations and guidance that apply to the safe moving and handling of resources in Logistics OperationsUnderstand how unsafe manual handling techniques can cause injury to self and othersIdentify mechanical moving and handling equipment and its correct usesBe able to move and/or handle the goods and components in logistics operationsBe able to work as part of a team when carrying out safe moving and handling of resourcesBe able to work responsibly with others
Regulatory & Verification Details
- Qualification Number (QN)
- 603/4616/4
- Regulated Status
- Available to learners
- Awarding Body
- ETCAL
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jun 2019