ETCAL
Level 3
QN: 603/7755/0
Curriculum Active
ETCAL Level 3 Diploma in Facilities Management
Official qualification regulated by Ofqual, awarded by ETCAL. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1010 hours.
Qualification Level
Level 3
Awarding Body
ETCAL
Syllabus Units
9 Units
Guided Hours
1010 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Apply Health and Safety and Environmental Legislation in Building Services Engineering Sector
Verified
Key Learning Objectives:
- Know the appropriate industry standards and regulations for an organisation
- Be able to identify and evaluate risks and hazards
- Understand organisation and own responsibilities for Health and Safety in the workplace
- Know how to implement environment legislation
2
Contribute to the Evaluation of Opportunities for Innovation and Improvement
Verified
Key Learning Objectives:
- Know how to work with relevant others to generate and develop ideas
- Understand how to monitor relevant innovation, trends and developments in the Hard Facilities Management industry
- Understand how to identify potential improvement opportunities to new and existing products, services and processes
- Recognise the advantages and disadvantages of the potential innovations and improvements and share these with relevant others
- Know how to communicate with relevant others in ways that help them understand the advantages and disadvantages of the innovations and improvements.
3
Contribute to the Management of Quality in Maintaining, Repairing and Modifying Hard Facilities systems
Verified
Key Learning Objectives:
- Understand the quality standards to which you are working are current and relevant
- Know how to obtain relevant and current information from the organisational quality system
- Understand the principles and methods of communication and how to apply them
4
Coordinate a Work Site in the Building Services Engineering Environment
Verified
Key Learning Objectives:
- Understand your role and responsibilities in relation to complying with regulations and organisational safety requirements
- Know how to communicate and coordinate operatives you are responsible for
- Understand how to implement appropriate targets and procedures and monitor changing conditions to perform building services engineering tasks
- Be able to use appropriate procedures to perform building services engineering tasks
- Understand how to manage the available storage facility at the work site
5
Develop and Maintain Effective Customer Relationships
Verified
Key Learning Objectives:
- Know how to identify the needs and expectations of clients and provide technical advice and information
- Know how to provide advice, guidance and product knowledge to clients, customers and colleagues on building services engineering systems
- Understand how to meet the customers expectations of the service and how to check against this expectation
- Know the legal responsibilities of installing, commissioning and servicing equipment in a customers home or clients premises
6
Estimate and Agree Costs with Clients
Verified
Key Learning Objectives:
- Understand how to identify and agree the work to be estimated with relevant others
- Know how the estimation process functions
- Understand how cost requirements operate for customers and clients
7
Maintenance and Repair of Electrical Hard Facilities Systems
Verified
Key Learning Objectives:
- Understand the operation advantages and limitations of different electrical systems and their associated equipment, accessories and components
- Know how to verify that job information and documentation is current, relevant
- complete and fit for purpose
- Understand the principles and practice of Electrical hard facilities systems
- Understand the organisational procedures for confirming with relevant others that all works and variations minimise the potential for hazard and risk
8
Maintenance and Repair of Mechanical Hard Facilities Systems
Verified
Key Learning Objectives:
- Understand the operation advantages and limitations of different plumbing systems and their associated equipment, accessories and components
- Know how to verify that job information and documentation is current, relevant and complete and fit for purpose
- Understand the principles and practice of domestic plumbing systems
- Understand the organisational procedures for confirming with relevant others that all works and variations minimise the potential for hazard and risk
9
Maintenance and Repair of Refrigeration and Air Conditioning Hard Facilities Systems
Verified
Key Learning Objectives:
- Understand the operation advantages and limitations of different systems and their associated equipment, accessories and components
- Know how to verify that job information and documentation is current, relevant
- complete and fit for purpose
- Understand the principles and practice of refrigeration and air conditioning systems
- Understand the procedures for confirming with relevant others that all works and variations minimise the potential for hazard and risk
Regulatory & Verification Details
- Qualification Number (QN)
- 603/7755/0
- Regulated Status
- Available to learners
- Awarding Body
- ETCAL
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2021