FAQ
Level 2
QN: 610/5512/8
Curriculum Active
FAQ Level 2 Adult Social Care Certificate (RQF)
Official qualification regulated by Ofqual, awarded by FAQ. Classified as a Vocationally-Related Qualification. Total guided learning hours: 302 hours.
Qualification Level
Level 2
Awarding Body
FAQ
Syllabus Units
15 Units
Guided Hours
302 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Awareness of Learning Disability and Autism
Verified
Key Learning Objectives:
- Understand the needs and experiences of people with a learning disability and autistic people
- Understand how to meet the communication and information needs of people with a learning disability and autistic people
- Understand reasonable adjustments which may be necessary in health and care delivery
- Understand how legislation and guidance support people with a learning disability and autistic people
2
Awareness of Mental Health and Dementia
Verified
Key Learning Objectives:
- Understand the needs and experiences of people living with mental health or dementia
- Understand the importance of early identification of mental health conditions and dementia
- Understand aspects of personalised care which support an individual living with a mental health condition or dementia
- Understand the reasonable adjustments which may be necessary in health and care delivery for an individual living with a mental health condition or dementia
- Understand how legal frameworks and guidelines support individuals living with a mental health condition or dementia
3
Communication
Verified
Key Learning Objectives:
- Understand the importance of effective communication in the workplace
- Understand how to meet the communication and language needs, wishes and preferences of individuals
- Understand how to promote effective communication with individuals
- Understand how to use appropriate communication with individuals and support the safe use of communication aids and technologies
- Be able to use appropriate communication with individuals and support the safe use of communication aids and technologies
- Understand the principles and practices relating to confidentiality
4
Duty of Care
Verified
Key Learning Objectives:
- Understand duty of care and duty of candour
- Understand the support available for addressing dilemmas that may arise about duty of care
- Understand how to deal with comments and complaints
- Be able to deal with comments and complaints
- Understand how to respond to incidents, errors and near misses
- Understand how to deal with confrontation and difficult situations
- Be able to deal with confrontation and difficult situations
5
Equality, Diversity, Inclusion, and Human Rights
Verified
Key Learning Objectives:
- Understand the importance of equality, diversity, inclusion, and human rights
- Understand how to work in an inclusive way
- Be able to work in an inclusive way
- Understand how to access information, advice and support about equality, diversity, inclusion, and human rights
- Be able to access information, advice and support about equality, diversity, inclusion, and human rights
6
Handling Information
Verified
Key Learning Objectives:
- Understand how to handle information
- Be able to handle information
7
Health, Safety, and Principles of Basic Life Support
Verified
Key Learning Objectives:
- Understand own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
- Understand risk assessment
- Understand how to move and assist safely
- Be able to move and assist safely
- Understand procedures for responding to accidents, sudden illness and providing basic life support
- Understand medication and healthcare tasks
- Understand how to handle hazardous substances
- Be able to handle hazardous substances
- Know how to promote fire safety
- Know how to work safely and securely
- Know how to manage own mental health and personal well-being
8
Infection Prevention and Control
Verified
Key Learning Objectives:
- Understand how to prevent the spread of infection
- Be able to prevent the spread of infection
9
Nutrition and Hydration
Verified
Key Learning Objectives:
- Understand the principles of food safety
- Understand the principles of nutrition and hydration
- Understand how to support individuals with nutrition and hydration
- Be able to support individuals with nutrition and hydration
10
Personal Development
Verified
Key Learning Objectives:
- Understand how to agree a personal development plan
- Be able to agree a personal development plan
- Understand how to develop own knowledge, skills and understanding
- Be able to develop own knowledge, skills and understanding
11
Privacy and Dignity
Verified
Key Learning Objectives:
- Understand the principles that underpin privacy and dignity in care
- Understand how to maintain the privacy and dignity of individuals receiving care
- Be able to maintain the privacy and dignity of individuals receiving care
- Understand how to support an individual’s right to make choices
- Be able to support individuals in making choices about their care
- Understand how to support active participation
- Understand how to support individuals in active participation of their own care
- Be able to support individuals in active participation of their own care
12
Safeguarding Children
Verified
Key Learning Objectives:
- Understand how to safeguard children
13
Understand Own Role
Verified
Key Learning Objectives:
- Understand own role
- Understand how to work in ways that have been agreed with the employer
- Be able to work in ways that have been agreed with the employer
- Understand working relationships in social care
- Understand how to work in partnership with others
- Be able to work in partnership with others
14
Work in a Person-Centred Way
Verified
Key Learning Objectives:
- Understand person-centred values
- Understand working in a person-centred way
- Understand the meaning of mental capacity when providing person-centred care
- Be able to support an individual to be comfortable and make changes to address factors that may be causing pain, discomfort, or emotional distress
- Understand how to support an individual to maintain their identity, self-esteem, spiritual and overall well-being
- Be able to support an individual to maintain their identity, self-esteem, spiritual well-being, and overall well-being
- Be able to support an individual using person-centred values
Regulatory & Verification Details
- Qualification Number (QN)
- 610/5512/8
- Regulated Status
- Available to learners
- Awarding Body
- FAQ
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Apr 2025