FAQ
Level 3
QN: 603/1299/3
Curriculum Active
FAQ Level 3 Award in Ambulance Patient Care: Non-Urgent Care Services
Official qualification regulated by Ofqual, awarded by FAQ. Classified as a Occupational Qualification. Total guided learning hours: 104 hours.
Qualification Level
Level 3
Awarding Body
FAQ
Syllabus Units
13 Units
Guided Hours
104 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Administration of oxygen therapy in ambulance patient care
Verified
Key Learning Objectives:
- Understand the guidelines for the use oxygen therapy
- Be able to administer oxygen therapy in accordance with agreed ways of working.
2
Ambulance aid essentials for patient care
Verified
Key Learning Objectives:
- Understand roles and responsibilities for providing ambulance aid in accordance with agreed ways of working
- Be able to assess a patient in accordance with agreed ways of working
- Be able to manage an unresponsive patient who is breathing normally in accordance with agreed ways of working
- Be able to manage an unresponsive patient who is not breathing normally in accordance with agreed ways of working
- Understand how to administer aid to a patient who is suffering from an acute medical condition in accordance with agreed ways of working
- Be able to provide first aid to a patient with Catastrophic Haemorrhage
- Be able to provide first aid to a patient suffering from shock
3
Basic airway management in emergency care
Verified
Key Learning Objectives:
- Understand how to assess a patient’s airway.
- Be able to manage and maintain a patient’s airway.
- Understand how to manage a responsive patient who is choking
- Understand when to clean and replace equipment used during airway management
4
Basic life support and external defibrillation
Verified
Key Learning Objectives:
- Understand basic life support.
- Be able to carry out basic life support.
- Be able to use a defibrillator.
- Be able to use adjuncts to support resuscitation.
- Understand importance of post-resuscitation procedures.
- Understand special circumstances related to cardiac arrest.
5
Conflict Resolution Training
Verified
Key Learning Objectives:
- Understand the role of key organisations on relation to trafficking, radicalisation and terrorism, crime and fraud.
- Understand what constitutes conflict.
- Understand strategies to manage and reduce conflict.
- Understand the role of communication in conflict situations.
- Understand the procedural, environmental and legal context of violence in the workplace.
- Understand own responsibilities following a conflict situation.
- Understand the support available following a conflict situation.
- Understand the requirements of organisations following conflict.
6
Conflict Resolution Training for Ambulance Services
Verified
Key Learning Objectives:
- Understand how to assess and reduce the risk of violence in the work environment.
- Understand behaviour indicating an escalation towards violence.
7
Conveyance of patients with own medication and medical devices
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines, policies and procedures relating to transportation of patients own medication
- Understand importance of following correct procedures for patients who have Intravenous (IV) access
- Understand how to manage the conveyance of a patient with a catheter
- Understand how to manage the conveyance of a patient with a syringe driver or other medical devices.
8
Major incident preparedness for ambulance care services
Verified
Key Learning Objectives:
- Understand the nature of major incidents
- Understand the importance of communication during a major incident
- Understand the personal protective equipment (PPE) requirements when attending a major incident
- Understand the different roles in a major incident;5 Understand own role when deployed to a major incident.
9
Management of medical conditions during ambulance patient care
Verified
Key Learning Objectives:
- Understand how to provide patient centric care
- Be able to manage the transportation of a patient with a Neurological Condition
- Be able to manage the transportation of patients with a Cerebrovascular (CVA) accident
- Be able to manage transportation of Oncology patients
- Be able to manage transportation of younger patients
- Be able to manage transportation of end of life care patients
- Be able to manage transportation of patients with mental health
- Be able to manage transportation of patients with physical disabilities and respiratory disorders
- Be able to manage transportation of patients with urological disorders
- Be able to manage the transportation of elderly patients
10
Principles of Ambulance Patient Care
Verified
Key Learning Objectives:
- Understand the structure of own organisation
- Understand the implications of legislative frameworks in own organisation
- Understand working relationships in the ambulance patient care setting
- Understand the individual rights underpinning delivery of ambulance patient care
- Understand requirements for information governance in ambulance patient care settings
- Understand how to address a range of communication requirements in own role
- Understand how to provide compassionate, safe and high quality care and support in own role according to agreed ways of working.
11
Safe moving and handling during ambulance patient care
Verified
Key Learning Objectives:
- Understand legislation and agreed ways of working when moving and positioning patients
- Understand anatomy and physiology in relation to moving and positioning patients
- Be able to minimise risk before moving and positioning patients
- Be able to prepare patients before moving and positioning
- Be able to move and position a patient in accordance with agreed ways of working
- Know when to seek advice from and/or involve others when moving and positioning a patient
- Be able to secure a wheel chair and stretcher to the vehicle in accordance with agreed ways of working
12
Using communication and information systems in ambulance patient care
Verified
Key Learning Objectives:
- Understand the use of communication systems and devices
- Be able to operate communication systems and devices
13
Vehicle Familiarisation
Verified
Key Learning Objectives:
- Understand the range of vehicles within the fleet.
- Understand how to decontaminate and clean a vehicle.
- Understand the safe use of access and egress equipment on the vehicle.
- Understand the safe use of stretchers.
- Understand the safe use of chairs.
- Be able to safely secure stretchers, chairs and associated equipment.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1299/3
- Regulated Status
- Available to learners
- Awarding Body
- FAQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Apr 2017