FAQ
Level 3
QN: 603/2146/5
Curriculum Active
FAQ Level 3 Diploma in Ambulance Emergency and Urgent Care Support
Official qualification regulated by Ofqual, awarded by FAQ. Classified as a Occupational Qualification. Total guided learning hours: 317 hours.
Qualification Level
Level 3
Awarding Body
FAQ
Syllabus Units
23 Units
Guided Hours
317 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Administration of medical gases in ambulance patient care
Verified
Key Learning Objectives:
- Understand the guidelines for the use oxygen therapy
- Be able to administer oxygen therapy in line with agreed ways of working
- Understand the guidelines for the use Entonox therapy
- Be able to administer Entonox therapy in line with agreed ways of working
2
Administration of oxygen therapy in ambulance patient care
Verified
Key Learning Objectives:
- Understand the guidelines for the use oxygen therapy
- Be able to administer oxygen therapy in accordance with agreed ways of working.
3
Airway management, basic life support and external defibrillation
Verified
Key Learning Objectives:
- Understand how to assess a patient’s airway
- Be able to manage and maintain a patient’s airway
- Understand how to manage a responsive patient who is choking
- Understand basic life support
- Be able to carry out basic life support
- Be able to use a defibrillator
- Understand importance of post-resuscitation procedures
- Understand special circumstances related to cardiac arrest.
4
Anatomy and physiology for ambulance patient care
Verified
Key Learning Objectives:
- Understand the structures of the human body
- Understand the functions of the human body.
5
Assessment, physiological measurements and continued monitoring of emergency and urgent care patients
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines and agreed ways of working for undertaking patient assessment and examination
- Understand procedures of patient assessment and management
- Be able to carry out a patient assessment
- Be able to recognise deviations from expected patient physiology
- Be able to manage patient’s identifiable information in line with agreed ways of working.
6
Bereavement and end of life care in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand legal requirements and agreed ways of working to protect the rights of individuals at the end of life
- Understand advance care planning in relation to end of life care
- Be able to provide support to individuals according to their end of life care plan
- Understand the action to take following the death of individuals
- Understand how to manage own feelings in relation to the dying or death of individuals
- Understand the effects of bereavement on individuals
- Be able to support individuals that are bereaved.
7
Care for older people in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand agreed ways of working for the care of older people in the emergency and urgent care setting.
- Understand the impact of the ageing process on older people.
- Be able to adapt communication techniques when caring for older people in the emergency and urgent care setting.
- Understand the physiology of conditions that affect older people.
- Understand the importance of using person centred approaches with older people in the emergency and urgent care setting.
8
Conflict Resolution Training
Verified
Key Learning Objectives:
- Understand the role of key organisations on relation to trafficking, radicalisation and terrorism, crime and fraud.
- Understand what constitutes conflict.
- Understand strategies to manage and reduce conflict.
- Understand the role of communication in conflict situations.
- Understand the procedural, environmental and legal context of violence in the workplace.
- Understand own responsibilities following a conflict situation.
- Understand the support available following a conflict situation.
- Understand the requirements of organisations following conflict.
9
Conflict Resolution Training for Ambulance Services
Verified
Key Learning Objectives:
- Understand how to assess and reduce the risk of violence in the work environment.
- Understand behaviour indicating an escalation towards violence.
10
Conveyance of patients with own medication and medical devices
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines, policies and procedures relating to transportation of patients own medication
- Understand importance of following correct procedures for patients who have Intravenous (IV) access
- Understand how to manage the conveyance of a patient with a catheter
- Understand how to manage the conveyance of a patient with a syringe driver or other medical devices.
11
Extrication and light rescue in the emergency and urgent care setting
Verified
Key Learning Objectives:
- 1 Understand current guidelines for extrication and light rescue;2 Understand factors that influence extrication;3 Be able to use extrication equipment;4 Be able to remove a crash helmet safely.
12
Managing hazardous materials, cleaning, decontamination and waste management in the emergency and urgent care setting
Verified
Key Learning Objectives:
- 1 Understand the legislation relating to hazardous materials in the workplace;2 Understand how to contribute to the safe interaction with hazardous materials and biological spillages in the workplace;3 Understand the effects of hazardous materials to health;4 Understand the impact of the use of CS Spray and the precautions required in the pre-hospital Emergency and Urgent Care environment;5 Understand the importance of good waste management practice in the prevention of the spread of infection;6 Understand how to maintain a clean environment to prevent the spread of infection;7 Understand the principles and steps of the decontamination process;8 Understand how to safely handle sharps;9 Understand why the safe handling of laundry is important in minimising the spread of infection.
13
Principles of ambulance patient care in emergency and urgent settings
Verified
Key Learning Objectives:
- Understand the structure of own organisation
- Understand the implications of legislative frameworks in own organisation
- Understand working relationships in the ambulance patient care setting
- Understand the individual rights underpinning delivery of ambulance patient care
- Understand requirements for information governance in ambulance patient care settings
- Understand how to address a range of communication requirements in own role
- Understand how to provide compassionate, safe and high quality care and support in own role in line with agreed ways of working.
14
Safe moving and handling during ambulance patient care
Verified
Key Learning Objectives:
- Understand legislation and agreed ways of working when moving and positioning patients
- Understand anatomy and physiology in relation to moving and positioning patients
- Be able to minimise risk before moving and positioning patients
- Be able to prepare patients before moving and positioning
- Be able to move and position a patient in accordance with agreed ways of working
- Know when to seek advice from and/or involve others when moving and positioning a patient
- Be able to secure a wheel chair and stretcher to the vehicle in accordance with agreed ways of working
15
Support the clinician in the management of hostile and major incidents in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand legislative and frameworks for Emergency Preparedness, Resilience and Recovery
- Understand the importance of communication in EPRR
- Understand the command and control at an incident
- Understand the range of major incidents and interoperability with the other emergency services;5 Understand the range of Chemical, Biological, Radioactive, Nuclear and Explosive (CBRNE) threats;6 Understand the Personal Protective Equipment (PPE) requirements when attending a major, hostile, EPRR and CBRNE incident;7 Understand the Triage processes required when attending a major, hostile, EPRR and CBRNE incident.
16
Support the clinician in the management of medical and surgical conditions in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand how to provide patient centric care
- Understand medical and surgical conditions in accordance with scope of practice
- Be able to manage medical and surgical conditions in accordance with scope of practice.
17
Support the clinician in the management of patients during pregnancy, childbirth and care of babies and children
Verified
Key Learning Objectives:
- Be able to recognise a seriously ill child
- Be able to recognise a seriously ill baby
- Be able to assist the clinician in the management of seriously ill babies and children
- Know how to support the clinician in the management of pregnancy-related conditions
- Understand how to support the clinician in delivering a baby
- Be able to carry out basic life support for a newborn
- Be able to carry out basic paediatric life support
- Be able to manage a choking paediatric
- Know how to support the clinician in the management of complications of labour
- Understand the gynaecological conditions and their management in line with the scope of practice.
18
Support the emergency care of wounds, bleeding and burns
Verified
Key Learning Objectives:
- Understand wound management.
- Be able to manage wounds.
- Understand management of bleeding.
- Be able to manage bleeding.
- Understand management of burns.
- Be able to manage burns.
19
Support the management of trauma in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand the role of trauma units in the management of trauma
- Understand Mechanisms associated with trauma
- Understand trauma scene assessment and management
- Understand the value of multi-disciplinary working in Trauma Management
- Understand the requirement for triage in a multiple casualty incident
- Understand the importance of Pre-alert and handover systems when dealing with trauma
- Be able to assess a trauma patient
- Be able to manage a trauma patient.
20
Support the senior clinician in the administration of medication in the emergency and urgent care setting
Verified
Key Learning Objectives:
- 1 Understand the current legislation and agreed ways of working for the administration of medicines;2 Understand own role in assisting with the administration of medication;3 Understand the requirements and procedures for the administration of medication;4 Understand the requirements and safety procedures for ensuring patient safety;5 Be able to produce healthcare records relevant to administration of medications.
21
Support the senior clinician with cannulation, intraosseous, infusion and advanced airway management in the emergency and urgent care setting
Verified
Key Learning Objectives:
- Understand current legislation, national guidelines and agreed ways of working in the emergency and urgent care setting.
- Understand the purpose and functions of intravenous cannulation, intraosseous, infusion and advanced airway management in the emergency and urgent care setting.
- Be able to support a senior clinician in cannulation, intraosseous, infusion and Advanced Airway Management in the emergency and urgent care setting.
- Be able to monitor and report changes to condition or behavior in cannulation, intraosseous, infusion and advanced airway management in line with agreed ways of working.
22
Using communication and information systems in ambulance patient care
Verified
Key Learning Objectives:
- Understand the use of communication systems and devices
- Be able to operate communication systems and devices
23
Vehicle Familiarisation
Verified
Key Learning Objectives:
- Understand the range of vehicles within the fleet.
- Understand how to decontaminate and clean a vehicle.
- Understand the safe use of access and egress equipment on the vehicle.
- Understand the safe use of stretchers.
- Understand the safe use of chairs.
- Be able to safely secure stretchers, chairs and associated equipment.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2146/5
- Regulated Status
- Available to learners
- Awarding Body
- FAQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Aug 2017