FDQ
Level 2
QN: 610/0863/1
Curriculum Active
FDQ Level 2 Certificate in Delicatessen Counter Sales and Services
Official qualification regulated by Ofqual, awarded by FDQ. Classified as a Occupational Qualification. Total guided learning hours: 252 hours.
Qualification Level
Level 2
Awarding Body
FDQ
Syllabus Units
12 Units
Guided Hours
252 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Demonstrate charcuterie and cooked meat product counter skills
Verified
Key Learning Objectives:
- Operate a safe and effective charcuterie and cooked meats counter
- Handle and display charcuterie and cooked meats safely
- Serve customers effectively at a charcuterie and cooked meats counter
2
Demonstrate cheese counter service skills
Verified
Key Learning Objectives:
- Operate a safe and effective cheese counter
- Handle and display cheese safely
- Serve customers effectively at a cheese counter
3
Demonstrate specialist delicatessen products counter service skills
Verified
Key Learning Objectives:
- Operate a safe and effective specialist delicatessen products counter
- Handle and display specialist delicatessen products safely
- Serve customers effectively at a specialist delicatessen products counter
4
Principles of charcuterie and cooked meats
Verified
Key Learning Objectives:
- Understand the process of making bovine and porcine cooked meats
- Understand the process of making charcuterie and air-dried meats
- Understand the process of making cooked meat processed products
- Understand the differences between types of charcuterie and cooked meats
- Understand how charcuterie and cooked meats are stored
5
Principles of cheese
Verified
Key Learning Objectives:
- Understand the process of making cheese
- Understand the range and differences between types of cheese
- Understand how cheese is stored
6
Principles of specialist delicatessen products
Verified
Key Learning Objectives:
- Understand the process of making a range of specialist delicatessen products
- Understand how specialist delicatessen products are stored
- Understand the characteristics and uses of specialist delicatessen products
7
Understand how to deliver customer service on a delicatessen counter
Verified
Key Learning Objectives:
- Understand how to communicate effectively to customers at a delicatessen counter
- Understand how to maintain the counter area to provide an enjoyable shopping experience
8
Understand how to manage product samples in food retail
Verified
Key Learning Objectives:
- Understand how to identify products for sampling at a delicatessen counter
- Understand how to organise product sampling at a delicatessen counter
- Understand how to communicate product sampling with customers
9
Understand how to maximise sales of foods in a retail environment
Verified
Key Learning Objectives:
- Understand the business objectives in relation to delicatessen counter sales
- Understand how staff interactions with customers help to maximise sales
- Understand sales and promotion techniques relevant to the delicatessen counter
10
Understand how to operate a charcuterie and cooked meats counter
Verified
Key Learning Objectives:
- Understand how to operate a safe and effective charcuterie and cooked meats counter
- Understand how to handle and display charcuterie and cooked meats safely within a counter
- Understand how to provide customer information at a charcuterie and cooked meats counter
11
Understand how to operate a cheese counter
Verified
Key Learning Objectives:
- Understand how to operate a safe and effective cheese counter
- Understand how to handle and display cheese safely within a counter
- Understand how to provide customer information at a cheese counter
12
Understand how to operate a specialist delicatessen products counter
Verified
Key Learning Objectives:
- Understand how to operate a safe and effective specialist delicatessen products counter
- Understand how to handle and display specialist delicatessen products safely within a counter
- Understand how to provide customer information at a specialist delicatessen products counter
Regulatory & Verification Details
- Qualification Number (QN)
- 610/0863/1
- Regulated Status
- Available to learners
- Awarding Body
- FDQ
- Qualification Type
- Occupational Qualification
- Operational Start
- May 2022
- Operational End
- Apr 2027