FDQ
    Level 3
    QN: 600/8275/6
    Curriculum Active

    FDQ Level 3 Certificate For Proficiency in Food Management

    Official qualification regulated by Ofqual, awarded by FDQ. Classified as a Occupational Qualification. Total guided learning hours: 1994 hours.

    Qualification Level
    Level 3
    Awarding Body
    FDQ
    Syllabus Units
    114 Units
    Guided Hours
    1994 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Allocate staff resources in a food business

    Verified
    Key Learning Objectives:
    • Gather current food business staff resource information
    • Identify food business staff resource needs, Assign food business staff resources
    2

    Assess skills and knowledge in a food business

    Verified
    Key Learning Objectives:
    • Prepare to provide assessment in a food business
    • Assess learners’ skills and performance in a food business
    • Assess learner’s knowledge in a food business
    • Evaluate the effectiveness of own assessment capability in a food business
    3

    Carry out an assessment of risks in a food business

    Verified
    Key Learning Objectives:
    • Identify hazards in an area of the food business
    • Assess the level of risk and recommend action in an area of a food business
    • Review an assessment of risks in an area of a food business
    4

    Co-ordinate recruitment activity in a food business

    Verified
    Key Learning Objectives:
    • Prepare to carry out food business recruitment activity, Co-ordinate recruitment of food business staff, Confirm the arrangements for employment of food business staff
    5

    Communicate effectively in a food business

    Verified
    Key Learning Objectives:
    • Select the best methods of communication in a food business
    • Communicate effectively with others in a food business
    • Evaluate the effectiveness of own communication capability in a food business
    6

    Conduct an internal audit in a food business

    Verified
    Key Learning Objectives:
    • Plan an internal audit in an area of the food business, Internally audit compliance in an area of a food business, Conclude post internal audit activities in an area of a food business
    7

    Contribute to cross-functional teamwork in a food business

    Verified
    Key Learning Objectives:
    • Establish the food business operating remit for cross-functional team
    • Contribute to cross-functional team
    • work in a food business
    • Evaluate and improve own contribution to cross-functional team
    8

    Contribute to pitching products or services to potential customers in a food business

    Verified
    Key Learning Objectives:
    • Confirm the requirements for the food business pitch, Assist in the planning and delivery of a food business pitch, Provide follow up to the food business pitch
    9

    Contribute to project management in a food business

    Verified
    Key Learning Objectives:
    • Confirm a project plan in a food business
    • Communicate a project plan and delivery arrangements in a food business
    • Support the management of a project in a food business
    • Evaluate the support provided to project management in a food business
    10

    Contribute to resolving complaints in a food business

    Verified
    Key Learning Objectives:
    • Identify food business complaints and the contribution required for resolution
    • Develop resolutions and agree actions to re
    • solve food business complaints, Take action and make recommendations for improvements in response to food business complaints
    11

    Contribute to sourcing supplies in a food business

    Verified
    Key Learning Objectives:
    • Confirm food business supply requirements
    • Identify potential food business suppliers, Confirm the sources of food business supplies
    12

    Contribute to the assessment of operational costs in a food business

    Verified
    Key Learning Objectives:
    • Identify an operational area in the food business that requires a cost assessment
    • Assess food business operational costs
    • Report food business operational costs
    13

    Contribute to the development of a strategic plan in a food business

    Verified
    Key Learning Objectives:
    • Prepare to contribute to the development of a food business strategic plan
    • Contribute to the development of a food business strategic plan
    • Contribute to the drafting and agreement of a food business strategic plan
    14

    Contribute to the development of an operational plan in a food business

    Verified
    Key Learning Objectives:
    • Prepare to contribute to the development of a food business operational plan
    • Contribute to the development of a food business operational plan
    • Contribute to the drafting and agreement of a food business operational plan
    15

    Contribute to the development of an organisational culture in a food business

    Verified
    Key Learning Objectives:
    • Identify an area of a food business where cultural development is required
    • Implement cultural improvements in an area of the food business
    • Evaluate progress with the development of an organisational culture
    16

    Contribute to the maintenance of compliance in a food business

    Verified
    Key Learning Objectives:
    • Confirm the current compliance status of an area of the food business
    • Contribute to the rectification of non-compliance in an area of the food business
    • Monitor and review the compliance status of an area of the food business
    17

    Contribute to the maintenance of external relationships in a food business

    Verified
    Key Learning Objectives:
    • Establish external relationships in a food business
    • Maintain external relationships in a food business
    • Evaluate own contribution to the maintenance of external relationships in a food business
    18

    Deliver a presentation in a food business

    Verified
    Key Learning Objectives:
    • Plan to deliver a food business presentation, Deliver a food business presentation
    • Evaluate the delivery of a food business presentation
    19

    Deploy an operational plan in a food business

    Verified
    Key Learning Objectives:
    • Prepare to deploy a food business operational plan
    • Communicate a food business operational plan
    • Implement and monitor the deployment of a food business operational plan
    20

    Develop procedures for monitoring in a food business

    Verified
    Key Learning Objectives:
    • Prepare to develop food business monitoring procedures
    • Develop food business monitoring procedures, Confirm the validity of food business monitoring procedures
    21

    Diagnose problems in food operations

    Verified
    Key Learning Objectives:
    • Identify problems, Diagnose problems
    • Report problems
    22

    Facilitate activities in a food business

    Verified
    Key Learning Objectives:
    • Co-ordinate the arrangements and resources for facilitation in a food business, Provide facilitation for an activity in a food business, Co-ordinate post-facilitation activities in a food business
    23

    Identify learning and skills needs in a food business

    Verified
    Key Learning Objectives:
    • Review the current learning and skills needs in a food business
    • Identify future learning and skills needs in a food business
    24

    Identify physical resource requirements in a food business

    Verified
    Key Learning Objectives:
    • Gather information about current food business physical resource
    • Identify food business physical resource needs
    • Evaluate food business physical resource needs
    25

    Identify staff resource needs in a food business

    Verified
    Key Learning Objectives:
    • Gather information about current food business staff resource
    • Identify food business staff resource needs
    • Evaluate food business staff resource needs
    26

    Improve own performance in a food business

    Verified
    Key Learning Objectives:
    • Agree own objectives and performance within a food business
    • Identify and plan improvements in own performance within a food business
    • Develop and assess own performance within a food business
    • Evaluate own performance and plan continuous professional development within a food business
    27

    Induct employees into a food business

    Verified
    Key Learning Objectives:
    • Prepare to carry out food business induction
    • Carry out food business induction
    • Complete the food business induction process
    28

    Initiate and support disciplinary procedures in a food business

    Verified
    Key Learning Objectives:
    • Communicate the food business disciplinary policy, standards of conduct and performance
    • Investigate and deal effectively with the disciplinary process in a food business, Agree own performance improvement in dealing with discipline in a food business
    29

    Lead meetings in a food business

    Verified
    Key Learning Objectives:
    • Co-ordinate the arrangements and resources for food business meetings, Lead meetings in a food business, Co-ordinate post food business meeting activities
    30

    Manage a budget in a food business

    Verified
    Key Learning Objectives:
    • Agree an area budget in a food business
    • Manage an area budget in a food business
    31

    Manage a production trial in a food business

    Verified
    Key Learning Objectives:
    • Develop a production trial plan in a food business
    • Implement a production trial in a food business
    • Measure and record a production trial in a food business, Present the outcomes of a trial in a food business
    32

    Manage conflict in a food business

    Verified
    Key Learning Objectives:
    • Reinforce values and behaviours in a food business, Take measures to minimise conflict in a food business
    • Evaluate own effectiveness to manage conflict in a food business
    33

    Monitor absenteeism in a food business

    Verified
    Key Learning Objectives:
    • Communicate food business absenteeism procedures and information
    • Monitor absenteeism in a food business
    • Evaluate and report absenteeism in a food business
    34

    Monitor and control throughput to achieve targets in food operations

    Verified
    Key Learning Objectives:
    • Monitor and control throughput to achieve targets, Take action to re
    • solve problems affecting volume of throughput
    35

    Monitor food safety at critical control points in operations

    Verified
    Key Learning Objectives:
    • Identify and monitor critical control points, Take corrective action when control measures fail
    36

    Monitor performance in a food business

    Verified
    Key Learning Objectives:
    • Prepare to monitor performance in a food business
    • Assess the performance of food business teams and individuals, Provide performance feedback to food business teams and individuals
    37

    Monitor progress of work activity in a food business

    Verified
    Key Learning Objectives:
    • Plan and schedule the monitoring of work activity in a food business
    • Communicate and monitor work activity in a food business
    • Evaluate and report progress of work activity in a food business
    38

    Plan and agree targets in a food business

    Verified
    Key Learning Objectives:
    • Scope the area where food business targets need to be developed
    • Plan for food business target setting, Agree food business targets, Obtain and provide feedback on own contribution to food business target setting
    39

    Principles of communication in a food business

    Verified
    Key Learning Objectives:
    • Understand the role of communication in achieving business objectives
    • Understand the importance of communication in influencing behaviour
    • Understand methods of communication
    • Understand how to use different methods of communication
    40

    Principles of continuous improvement techniques _Kaizen_ in food operations

    Verified
    Key Learning Objectives:
    • Understand the features, importance of Kaizen activity
    • Understand the criteria and requirements for Kaizen and problem solving
    • Understand how to interact with Kaizen activity
    41

    Principles of improvement in food operations

    Verified
    Key Learning Objectives:
    • Understand improvement, its role and the opportunities for improvement
    • Understand how waste control can impact on improvement
    • Understand the impact of visual controls, the Deming Cycle and procedures
    42

    Principles of information management in a food business

    Verified
    Key Learning Objectives:
    • Know the types of information used in a food business
    • Know how food business information is managed
    • Know the importance and controls for managing confidential food business information
    43

    Principles of organisational compliance in a food business

    Verified
    Key Learning Objectives:
    • Know the purpose and factors influencing organisational compliance in a food business
    • Know how to maintain organisational compliance in a food business
    • Know how to report and update food business compliance
    44

    Principles of organisational conduct in a food business

    Verified
    Key Learning Objectives:
    • Know the purpose and importance of standards of organisational conduct in a food business
    • Know the principles of applying standards of organisational conduct in a food business
    • Know how to report and update food business standards of organisational conduct
    45

    Principles of quality systems in a food business

    Verified
    Key Learning Objectives:
    • Know the purpose and application of food business quality systems
    • Know how to implement and maintain a food business quality system
    • Know how to report and update a food business quality system
    46

    Principles of setting targets and monitoring performance in a food business

    Verified
    Key Learning Objectives:
    • Know the purpose and application of food business target setting and performance monitoring
    • Know how to implement and maintain a food business performance monitoring system
    • Know how to develop and update a food business target setting and performance monitoring system
    47

    Principles of supporting an organisational culture in a food business

    Verified
    Key Learning Objectives:
    • Know the importance of organisational culture in a food business
    • Know how organisational culture is influenced in a food business
    • Know how organisational culture can be determined and changed in a food business
    48

    Principles of sustainability in food operations

    Verified
    Key Learning Objectives:
    • Understand the principles of sustainability
    • Understand factors affecting sustainability targets
    • Understand factors affecting support for sustainability targets
    • Understand the factors influencing the achievement of sustainability
    49

    Produce a work schedule in a food business

    Verified
    Key Learning Objectives:
    • Prepare to produce a food business work schedule
    • Produce a food business work schedule, Confirm the food business work schedule is fit for purpose
    50

    Promote and maintain standards of conduct in a food business

    Verified
    Key Learning Objectives:
    • Promote the required food business standards of conduct
    • Maintain the food business standards of conduct, Provide opportunities for feedback and improvement of food business standards of conduct
    • Record and report issues relating to food business standards of conduct
    51

    Promote customer service in a food business

    Verified
    Key Learning Objectives:
    • Determine and communicate food business customer service standards, Motivate and encourage staff in promoting food business customer service standards.
    • Monitor and evaluate food business customer service standards
    52

    Provide coaching and mentoring in a food business

    Verified
    Key Learning Objectives:
    • Ensure that mentoring and coaching arrangements are in place in a food business, Provide coaching and mentoring in a food business
    • Evaluate the effectiveness of own coaching and mentoring capability in a food business
    53

    Provide training in a food business

    Verified
    Key Learning Objectives:
    • Prepare to provide training in a food business, Provide skills based training in a food business, Provide knowledge based training in a food business
    • Evaluate the effectiveness of own training capability in a food business
    54

    Resolve problems in food operations

    Verified
    Key Learning Objectives:
    • Establish what the problems are
    • Implement solutions
    • Report on further action to be taken
    55

    Set key performance indicators in a food business

    Verified
    Key Learning Objectives:
    • Scope the area where food business key performance indicators need to be set
    • Develop food business key performance indicators, Agree food business key performance indicators, Obtain and provide feedback on own contribution to food business key performance indicators
    56

    Set objectives in a food business

    Verified
    Key Learning Objectives:
    • Scope the area where food business objectives need to be set
    • Develop food business objectives, Agree food business objectives, Obtain and provide feedback on own contribution to food business objective setting
    57

    Support and handle grievance in a food business

    Verified
    Key Learning Objectives:
    • Communicate the food business grievance policy and arrangements
    • Identify and deal effectively with grievance in the food business, Agree own performance improvement in dealing with grievance in a food business
    58

    Support improvement practice in a food business

    Verified
    Key Learning Objectives:
    • Identify potential improvements in a food business, Share and communicate potential improvements in a food business, Agree and support food business improvements
    59

    Support sustainable practice in a food business

    Verified
    Key Learning Objectives:
    • Identify potential areas for supporting sustainable practice in a food business, Share and communicate potential sustainable practice support in a food business, Agree and support sustainable practice in a food business
    60

    Support the development of a procedure in a food business

    Verified
    Key Learning Objectives:
    • Confirm the food business need for procedure development, Collate information to inform food business procedure development
    • Contribute to a food business procedure development
    • Communicate a food business procedure development
    61

    Support the development of a specification in a food business

    Verified
    Key Learning Objectives:
    • Confirm the food business need for specification development, Collate information to inform food business specification development
    • Contribute to a food business specification development
    • Communicate a food business specification development
    62

    Understand how to allocate staff resources in a food business

    Verified
    Key Learning Objectives:
    • Know how to evaluate food business staff resources
    • Know how to assign food business staff resources
    63

    Understand how to assess skills and knowledge in a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare to provide assessment in a food business
    • Know how to assess learners’ skills and performance in a food business
    • Know how to assess learner’s knowledge in a food business
    • Know how to evaluate the effectiveness of own assessment capability in a food business
    64

    Understand how to carry out an assessment of risks in a food business

    Verified
    Key Learning Objectives:
    • Know the regulatory requirements relating to own work role
    • Know how to identify hazards in an area of the food business
    • Know how to assess the level of risk and recommend action in an area of a food business
    • Know how to review an assessment of risks in an area of a food business
    65

    Understand how to co-ordinate recruitment activity in a food business

    Verified
    Key Learning Objectives:
    • Know how to collate information and data to co-ordinate food business recruitment
    • Know how to co-ordinate food business staff recruitment
    • Know how to complete food business staff recruitment
    66

    Understand how to communicate effectively in a food business

    Verified
    Key Learning Objectives:
    • Know how to select the best methods of communication in a food business
    • Know how to communicate effectively with others in a food business
    • Know how to evaluate communication and deal with image and communication problems in a food business
    67

    Understand how to conduct an internal audit in a food business

    Verified
    Key Learning Objectives:
    • Know how to plan an internal audit in an area of the food business
    • Know how to internally audit an area of the food business
    • Know how to conclude post internal audit activities in an area of a food business
    68

    Understand how to contribute to cross-functional teamwork in a food business

    Verified
    Key Learning Objectives:
    • Know how to establish the food business operating remit for cross- functional team
    • Know how to contribute to cross-functional team
    • work in a food business
    • Know how to evaluate and improve own contribution to cross-functional team
    69

    Understand how to contribute to pitching products or services to potential customers in a food business

    Verified
    Key Learning Objectives:
    • Know how to confirm the requirements for a food business pitch
    • Know how to assist in the planning and delivery of a food business pitch
    • Know how to provide follow up to a food business pitch
    70

    Understand how to contribute to project management in a food business

    Verified
    Key Learning Objectives:
    • Know how to contribute to the preparation of a project plan in a food business
    • Know how to support implementation and delivery of a project in a food business
    • Know how to evaluate the delivery of a project in a food business
    71

    Understand how to contribute to resolving complaints in a food business

    Verified
    Key Learning Objectives:
    • Know how to understand food business complaints and the contribution to resolution that is required
    • Know how to propose resolutions and agree actions in response to food business complaints
    • Know how to take action and make recommendations for improvements in response to food business complaints
    72

    Understand how to contribute to sourcing supplies in a food business

    Verified
    Key Learning Objectives:
    • Know how to gather supply information in a food business
    • Know how to identify a supplier for a food business
    • Know how to confirm food business supplies
    73

    Understand how to contribute to the assessment of operational costs in a food business

    Verified
    Key Learning Objectives:
    • Know how to identify an operational area in the food business that requires a cost assessment
    • Know how to assess food business operational costs
    • Know how to report food business operational costs
    74

    Understand how to contribute to the development of a strategic plan in a food business

    Verified
    Key Learning Objectives:
    • Know the current food business strategy and requirements for the development of a plan
    • Know how to consult and feedback on the development of a food business strategic plan
    • Know the impact of the development of a food business strategic plan
    75

    Understand how to contribute to the development of a supply chain operational plan in a food business

    Verified
    Key Learning Objectives:
    • Know the current food business supply chain operational plan and requirements for the development of a plan
    • Know how to consult and feedback on the development of a food business supply chain operational plan
    • Know the impact of the development of a food business supply chain operational plan
    76

    Understand how to contribute to the development of an operational plan in a food business

    Verified
    Key Learning Objectives:
    • Know the current food business operational plan and requirements for the development of a plan
    • Know how to consult and feedback on the development of a food business operational plan
    • Know the impact of the development of a food business operational plan
    77

    Understand how to contribute to the development of an organisational culture in a food business

    Verified
    Key Learning Objectives:
    • Know how to identify the need for cultural development in an area of a food business
    • Know how to implement cultural improvement in an area of a food business
    • Know how to evaluate progress in the development of organisational culture in a food business
    78

    Understand how to contribute to the maintenance of compliance in a food business

    Verified
    Key Learning Objectives:
    • Know how to confirm compliance status in an area of the food business
    • Know how to maintain compliance in an area of the food business
    • Know how to obtain and provide feedback in food business compliance
    79

    Understand how to contribute to the maintenance of external relationships in a food business

    Verified
    Key Learning Objectives:
    • Know how to establish external relationships in a food business
    • Know how to maintain external relationships in a food business
    • Know how to evaluate own contribution to the maintenance of external relationships in a food business
    80

    Understand how to deliver a presentation in a food business

    Verified
    Key Learning Objectives:
    • Know how to plan a food business presentation
    • Know how to deliver a food business presentation
    • Know how to evaluate a food business presentation
    81

    Understand how to deploy an operational plan in a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare to deploy a food business operational plan
    • Know how to communicate a food business operational plan
    • Know how to implement and monitor deployment of a food business operational plan
    82

    Understand how to develop procedures for monitoring in a food business

    Verified
    Key Learning Objectives:
    • Know the food business benefits of monitoring
    • Know the food business requirements for developing monitoring procedures
    • Know how to compile food business monitoring procedures
    83

    Understand how to diagnose problems in food operations

    Verified
    Key Learning Objectives:
    • Know how to identify problems
    • Know how to diagnose problems
    • Know how to communicate problems
    84

    Understand how to facilitate activities in a food business

    Verified
    Key Learning Objectives:
    • Know how to co-ordinate the arrangements and resources for facilitation in a food business
    • Know how to provide facilitation for an activity in a food business
    • Know how to co-ordinate post-facilitation activities in a food business
    85

    Understand how to identify learning and skills needs in a food business

    Verified
    Key Learning Objectives:
    • Know how to review the current learning and skills needs in a food business
    • Know how to identify future learning and skills needs in a food business
    86

    Understand how to identify physical resource requirements in a food business

    Verified
    Key Learning Objectives:
    • Know how to gather food business physical resource information
    • Know how to evaluate food business physical resource requirements
    • Know how to determine the food business need for physical resource
    87

    Understand how to identify staff resource needs in a food business

    Verified
    Key Learning Objectives:
    • Know how to gather food business staff resource information
    • Know how to evaluate food business staff resource needs
    • Know how to determine the food business need for staff resources
    88

    Understand how to improve own performance in a food business

    Verified
    Key Learning Objectives:
    • Know how to agree own objectives and performance within a food business
    • Know how to identify and plan improvements in own performance within a food business
    • Know how to develop and assess own performance within a food business
    • Know how to evaluate own performance and plan continuous professional development within a food business
    89

    Understand how to induct employees into a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare to carry out a food business induction
    • Know how to carry out a food business induction
    • Know how to confirm the outcome of a food business induction
    90

    Understand how to initiate and support disciplinary procedures in a food business

    Verified
    Key Learning Objectives:
    • Know how to communicate the food business disciplinary policy, standards of conduct and performance
    • Know how to investigate and deal effectively with the disciplinary process in the food business
    • Know how to agree own performance improvement in dealing with discipline in a food business
    91

    Understand how to lead meetings in a food business

    Verified
    Key Learning Objectives:
    • Know how to co-ordinate arrangements for a food business meetings
    • Know how to lead food business meetings
    • Know how to co-ordinate post food business meeting activities
    92

    Understand how to manage a budget in a food business

    Verified
    Key Learning Objectives:
    • Know how to agree a food business budget
    • Know how to monitor progress and achievement of a food business budget
    93

    Understand how to manage a production trial in a food business

    Verified
    Key Learning Objectives:
    • Know how to develop a production trial plan in a food business
    • Know how to implement a production trial in a food business
    • Know how to measure and record a production trial in a food business
    • Know how to present the outcomes of a trial in a food business
    94

    Understand how to manage conflict in a food business

    Verified
    Key Learning Objectives:
    • Know how to reinforce values and behaviours in a food business
    • Know how to take measures to minimise conflict in a food business
    • Know how to evaluate own effectiveness to manage conflict in a food business
    95

    Understand how to monitor absenteeism in a food business

    Verified
    Key Learning Objectives:
    • Know how to communicate food business absenteeism information and procedures
    • Know how to monitor absenteeism in a food business
    • Know how to evaluate and report food business absenteeism information
    96

    Understand how to monitor and control throughput to achieve targets in food operations

    Verified
    Key Learning Objectives:
    • Know about the best advice and guidance surrounding monitoring quality
    • Know about monitoring procedures for quality of work
    • Know about monitoring procedures for throughput
    • Know how to record quality of work issues
    • Know about solving problems affecting throughput
    97

    Understand how to monitor individual performance in a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare to monitor performance in a food business
    • Know how to assess the performance of food business teams and individuals
    • Know how to provide performance feedback to food business teams and individuals
    98

    Understand how to monitor progress of work activity in a food business

    Verified
    Key Learning Objectives:
    • Know how to plan and schedule the monitoring of work activity in a food business
    • Know how to communicate and monitor work activity in a food business
    • Evaluate and report progress of work activity in a food business
    99

    Understand how to monitor progress of work activity in food retail and service

    Verified
    Key Learning Objectives:
    • Know how to plan and schedule the monitoring of work activity in food retail and service
    • Know how to communicate and monitor work activity in food retail and service
    • Evaluate and report progress of work activity in food retail and service
    100

    Understand how to monitor progress of work activity in the food supply chain

    Verified
    Key Learning Objectives:
    • Know how to plan and schedule the monitoring of work activity in the food supply chain
    • Know how to communicate and monitor work activity in the food supply chain
    • Evaluate and report progress of work activity in the food supply chain
    101

    Understand how to produce a work schedule in a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare a food business work schedule
    • Know how to produce a food business work schedule
    • Know how to confirm a food business work schedule
    102

    Understand how to promote and maintain standards of conduct in a food business

    Verified
    Key Learning Objectives:
    • Know how to promote the required food business standards of conduct
    • Know how to maintain the food business standards of conduct
    • Know how to provide opportunities for feedback and improvement of food business standards of conduct
    103

    Understand how to promote customer service in a food business

    Verified
    Key Learning Objectives:
    • Know how to determine and communicate food business customer service standards, Motivate and encourage the promotion of food business customer service standards
    • Monitor and evaluate customer service performance, systems and processes
    104

    Understand how to provide coaching and mentoring in a food business

    Verified
    Key Learning Objectives:
    • Know how to ensure that mentoring and coaching arrangements are in place in a food business
    • Know how to provide coaching and mentoring in a food business
    • Know how to evaluate the effectiveness of own coaching and mentoring in a food business
    105

    Understand how to provide training in a food business

    Verified
    Key Learning Objectives:
    • Know how to prepare to provide training in a food business
    • Know how to provide skills based training in a food business
    • Know how to provide knowledge based training in a food business
    • Know how to evaluate the effectiveness of own training capability in a food business
    106

    Understand how to resolve problems in food operations

    Verified
    Key Learning Objectives:
    • Know how to establish what the problems are
    • Know how to implement solutions
    • Know how to report on further action to be taken
    107

    Understand how to set targets in a food business

    Verified
    Key Learning Objectives:
    • Know how to scope the area where food business targets need to be set
    • Know how to plan for food business target setting
    • Know how to agree food business targets
    • Know how to obtain and provide feedback on own contribution to food business target setting
    108

    Understand how to support and handle grievance in a food business

    Verified
    Key Learning Objectives:
    • Know how to communicate the food business grievance policy and arrangements
    • Know how to identify and deal effectively with grievance in the food business
    • Know how to agree own performance improvement in dealing with grievance in a food business
    109

    Understand how to support the development of a procedure in a food business

    Verified
    Key Learning Objectives:
    • Know the importance and benefits of food business procedures
    • Know the food business requirements for the development of procedures
    • Know the importance of consultation in the development of food business procedures
    110

    Understand how to support the development of a specification in a food business

    Verified
    Key Learning Objectives:
    • Know the importance and benefits of a food business specification
    • Know the food business requirements for the development of a specification
    • Know the importance of consultation in the development of a food business specification
    111

    Understand how to utilise resources to maximise performance in a food business

    Verified
    Key Learning Objectives:
    • Know how to evaluate current utilisation of food business resources
    • Know how to make recommendations to improve the utilisation of food business resources
    • Know how to initiate and co-ordinate the better utilisation of food business resources
    112

    Understand how to write reports and present management information in a food business

    Verified
    Key Learning Objectives:
    • Know the purpose and scope of food business reports
    • Know how to write food business reports
    • Know how to report management information
    113

    Utilise resources to maximise performance in a food business

    Verified
    Key Learning Objectives:
    • Evaluate current performance in a defined area of a food business, Agree plans for improving the utilisation of food business resources
    • Implement plans for improving the utilisation of food business resources
    • Report on the maximisation of food business performance by the improved utilisation of resources
    114

    Write reports and present management information in a food business

    Verified
    Key Learning Objectives:
    • Agree the content and format of food business reports, Compile a report in a food business, Present management information

    Regulatory & Verification Details

    Qualification Number (QN)
    600/8275/6
    Regulated Status
    Available to learners
    Awarding Body
    FDQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Mar 2013

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