Gateway Qualifications
Entry Level
QN: 603/6504/3
Curriculum Active
Gateway Qualifications Entry Level Certificate in Hospitality and Catering (Entry 3)
Official qualification regulated by Ofqual, awarded by Gateway Qualifications. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1970 hours.
Qualification Level
Entry Level
Awarding Body
Gateway Qualifications
Syllabus Units
81 Units
Guided Hours
1970 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for a Job
Verified
Key Learning Objectives:
- Be able to prepare a job application.
- Be able to prepare a CV.
2
Basic Cooking
Verified
Key Learning Objectives:
- Be able to cook basic food items and dishes
3
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
4
Basic Food Preparation and Cooking
Verified
Key Learning Objectives:
- Know the principal methods of cooking
- Be able to prepare, cook and present simple dishes
5
Bookings, Orders and Payments
Verified
Key Learning Objectives:
- Know about booking systems in hospitality.
- Understand how to take a food order.
- Know the information that should appear on a customer bill.
- Know how different types of payment should be processed.
6
Career Planning
Verified
Key Learning Objectives:
- Be able to find out about different career options.2.
- Be able to assess career options.3.
- Be able to plan goals for future career.
7
Communication Skills for Work
Verified
Key Learning Objectives:
- Use written communication in a work context.2.
- Use oral communication in a work context.
8
Community environment project
Verified
Key Learning Objectives:
- Be able to select a focus for a community project.
- Be able to communicate the benefits of engaging in a community environment project.
- Be able to plan a community environment project.
- Be able to participate in a community environment project.
- Be able to review a community environment project.
9
Conduct at Work
Verified
Key Learning Objectives:
- Be able to conduct self appropriately in a work setting.
- Be able to review own conduct in a work setting.
10
Customer Service in the Hospitality Industry
Verified
Key Learning Objectives:
- Know the importance of good customer service
- Be able to communicate with customers
- Know the importance of good personal presentation
11
Customer service skills
Verified
Key Learning Objectives:
- Know about good customer service.2.
- Be able to interact with customers.3.
- Be able to perform customer service tasks.
12
Digital Skills for Work
Verified
Key Learning Objectives:
- Be able to use digital skills to handle work-related information.2.
- Be able to create and edit digital content for work-related purposes.3.
- Be able to use digital skills to communicate in a work context.4.
- Be able to work online and use digital devices safely and responsibly in a work context.5.
- Be able to respond to technical problems.
13
Engage in Discussion
Verified
Key Learning Objectives:
- Be able to engage in discussion to reach a shared understanding of a topic.
14
Environmental awareness
Verified
Key Learning Objectives:
- Know how and why the climate is changing.
- Know about the effects of climate change on plants, animals and people.
- Know about the carbon footprint.
- Know how individuals and businesses can reduce their own carbon footprint.
15
Event Planning
Verified
Key Learning Objectives:
- Know about events that could be planned in hospitality settings.
- Know the requirements for planning an event.
- Be able to plan a hospitality event.
16
Exploring and Presenting Enterprise Ideas
Verified
Key Learning Objectives:
- Be able to discuss ideas for an enterprise activity.2.
- Be able to select an enterprise idea.3.
- Be able to present an idea for an enterprise activity to others.
17
Exploring Entrepreneurship
Verified
Key Learning Objectives:
- Know what makes a successful entrepreneur.2.
- Be able to assess own suitability for enterprise.
18
Food Hygiene and Safety
Verified
Key Learning Objectives:
- Know about basic food hygiene.
- Know how food safety measures are implemented.
19
Food Service
Verified
Key Learning Objectives:
- Know different types of food service
- Be able to serve food
- Be able to work in a food service area
20
Guest Services in the hospitality industry
Verified
Key Learning Objectives:
- Be able to work as part of the guest services team
- Be able to communicate with customers
21
Handling Money in a Sales Situation
Verified
Key Learning Objectives:
- Know how to handle money securely and accurately in a sales situation.
- Know the purpose of a float.
- Be able to take a cash payment.
- Be able to calculate takings.
22
Handling Payments
Verified
Key Learning Objectives:
- Know the role of a staff member in the payment process.2.
- Know how to process payments.3.
- Know how to cash up.4.
- Be able to handle payments.
23
Health and Safety in the Workplace
Verified
Key Learning Objectives:
- Know about roles and responsibilities for health and safety in the workplace.2.
- Know how to identify and control risks from hazards in the workplace.3.
- Know procedures for responding to accidents and incidents in the workplace.
24
Housekeeping and Guest Services
Verified
Key Learning Objectives:
- Know the purpose of guest services
- Know the structure of guest services
- Be able to maintain and service accommodation facilities
25
Improving sustainability in the workplace
Verified
Key Learning Objectives:
- Be able to identify an area of a business in need of improvement in terms of sustainability.
- Be able to identify processes, practices or resources to support improvement in terms of sustainability.
- Be able to develop and present a project plan to support improvement in terms of sustainability.
26
Interview Skills
Verified
Key Learning Objectives:
- Be able to prepare for an interview.2.
- Be able to plan how to get to and present self at the interview.3.
- Be able to present self positively at an interview.4.
- Be able to review own performance in an interview.
27
Introduction to Food Commodities
Verified
Key Learning Objectives:
- Know the main food commodities
- Know where the main food commodities can be obtained
- Know how the main food commodities should be stored
28
Introduction to Self-Employment
Verified
Key Learning Objectives:
- Know about self-employment.2.
- Know about planning for self-employment.3.
- Know about income and expenditure.
29
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the main outlets in the hospitality industry
- Know the job opportunities within the hospitality industry
30
Listen and Respond
Verified
Key Learning Objectives:
- Be able to understand and respond to spoken language.
- Be able to listen and respond in exchanges.
31
Making Calculations
Verified
Key Learning Objectives:
- Be able to add and subtract whole numbers and decimals.
- Be able to multiply and divide whole numbers and decimals.
- Be able to solve problems with and without a calculator.
32
Making the Most of Work Placement
Verified
Key Learning Objectives:
- Be able to prepare for a work placement.2.
- Be able to set goals for a work placement.3.
- Be able to review a work placement.
33
Meeting Special Dietary Needs
Verified
Key Learning Objectives:
- Know why some people have special dietary needs.
- Know the special dietary needs of different groups.
- Know how to meet the needs of people with special dietary needs.
34
Menu Planning
Verified
Key Learning Objectives:
- Know how to plan menus.
- Be able to plan a menu.
- Understand how to calculate the cost of main course.
35
Money, Time and Temperature
Verified
Key Learning Objectives:
- Be able to work with money.
- Be able to work with time.
- Be able to work with temperature.
36
Negotiation Skills
Verified
Key Learning Objectives:
- Be able to communicate own wants, needs and views to others.2.
- Be able to respond to the objections or queries of others.3.
- Be able to discuss the wants, needs or views of others.4.
- Be able to suggest ways forward at the end of a negotiation process.
37
Numbers, Decimals, Fractions and Percentages
Verified
Key Learning Objectives:
- Be able to work with numbers.
- Be able to work with fractions.
- Be able to work with decimals.
- Be able to work with percentages.
38
Numeracy Skills for Work
Verified
Key Learning Objectives:
- Be able to select appropriate numeracy skills in a work context.2.
- Be able to apply appropriate numeracy skills in a work context.3.
- Be able to use the results in situations where they have applied numeracy skills in a work context.
39
Numerical Relationships, Algebra and Ratios
Verified
Key Learning Objectives:
- Know about numerical relationships.
- Be able to solve problems involving algebra.
- Be able to work with ratios.
40
Planning a Healthy Diet
Verified
Key Learning Objectives:
- Know the principles and benefits of a healthy diet.
- Know the factors to be considered when planning a healthy diet for an individual.
41
Portering and Concierge Duties
Verified
Key Learning Objectives:
- Know what portering and concierge duties in hospitality involve.
- Know the importance of high standards of personal presentation in dealing with customers as a porter or concierge.
- Know the importance of following organisational policy and procedures as a porter or concierge.
42
Preparing and Serving Drinks
Verified
Key Learning Objectives:
- Be able to prepare and serve different drinks
- Be able to work in a drinks service area
43
Read for Information
Verified
Key Learning Objectives:
- Be able to read and obtain information from everyday sources.
- Be able to use a dictionary to obtain information.
44
Read for Purpose and Meaning
Verified
Key Learning Objectives:
- Be able to read and understand texts.
- Be able to use simple reading strategies to support understanding.
45
Searching for a Job
Verified
Key Learning Objectives:
- Be able to find out about job vacancies.2.
- Know how to take a pro-active approach to job search.
46
Self-Management Skills for Work
Verified
Key Learning Objectives:
- Be able to demonstrate good time-keeping.2.
- Be able to work in an organised manner.3.
- Be able to manage own feelings and behaviours.4.
- Be able to review own self-management skills.
47
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers
- Be able to work as part of a food and drink service team
48
Setting and Meeting Work-Related Targets
Verified
Key Learning Objectives:
- Be able to set a personal target relating to work.2.
- Be able to review progress towards a personal target.
49
Skills for Creative Thinkers
Verified
Key Learning Objectives:
- Be able to think creatively
- Be able to work creatively to apply imaginative solutions to issues
50
Skills for Effective Participants
Verified
Key Learning Objectives:
- Be able to engage with issues that affect their communities (eg place of learning
- work or area in which they live)
- Be able to take action to bring about improvements within communities
51
Skills for Independent Enquirers
Verified
Key Learning Objectives:
- Be able to plan investigations
- Be able to carry out investigations
- Be able to present findings of investigations
52
Skills for Reflective Learners
Verified
Key Learning Objectives:
- Be able to identify own strengths and weaknesses
- Be able to set goals for own development
- Be able to reflect on progress and achievement
53
Solving Work-Related Problems
Verified
Key Learning Objectives:
- Be able to select solutions to a work-related problem or issue.2.
- Be able to apply a strategy to address a work-related problem or issue.
54
Speak to Communicate
Verified
Key Learning Objectives:
- Be able to speak to communicate information, feelings and opinions.
55
Sustainability
Verified
Key Learning Objectives:
- Know what sustainability means.
- Know how human activity is threatening.
- Know how a business or sector is working towards achieving sustainability.
56
Sustainability in Hospitality
Verified
Key Learning Objectives:
- Know about sustainability in the hospitality industry.
- Know how sustainability can be improved in the hospitality industry.
57
Taking personal responsibility for the environment
Verified
Key Learning Objectives:
- Be able to research ways individuals can help fight climate change.2.
- Be able to identify ways to reduce own negative impact on the environment.3.
- Be able to implement actions or changes to reduce their negative impact on the environment.
- Be able to reflect on how effectively they have been reducing their negative impact on the environment.
58
Time Management
Verified
Key Learning Objectives:
- Be able to manage their time while working or studying.2.
- Be able to review their time management.
59
Using and Communicating Data
Verified
Key Learning Objectives:
- Be able to extract information.
- Be able to collect and record information.
- Be able to organise and present information so it makes sense to others.
60
Using Kitchen Equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment.
- Be able to use cutting equipment.
- Be able to use large and small items of kitchen equipment.
61
Using Probability
Verified
Key Learning Objectives:
- Know about probability.
- Be able to calculate and express probability.
62
Using Size, Shape and Measures
Verified
Key Learning Objectives:
- Be able to read
- measure, estimate and compare length.
- measure, estimate and compare weight.
- measure, estimate and compare capacity.
- Know about shape, positional vocabulary and space.
63
Using Size, Shape and Space
Verified
Key Learning Objectives:
- Be able to measure length and distance.
- Be able to measure weight.
- Be able to measure capacity.
- Be able to work with shape, positional vocabulary and space.
64
Using Whole Numbers, Decimals, Fractions and Percentages
Verified
Key Learning Objectives:
- Be able to work with whole numbers.
- Be able to work with fractions.
- Be able to work with percentages.
- Be able to work with decimals.
65
Working in a Team
Verified
Key Learning Objectives:
- Be able to plan as part of a team.2.
- Be able to work positively as a member of a team.3.
- Be able to review own performance as a member of a team.
66
Working Safely
Verified
Key Learning Objectives:
- Be able to identify risks and hazards in a work environment.2.
- Be able to reduce risk of harm to self or others.3.
- Be able to deal with low-risk hazards in the workplace environment.
67
Working with Colleagues
Verified
Key Learning Objectives:
- Be able to work positively with colleagues.
68
Working with Food in a Retail Environment
Verified
Key Learning Objectives:
- Know about personal hygiene when dealing with food in a retail environment.
- Know about food safety hazards in a retail environment.
- Be able to work in a safe and hygienic way, appropriate for a retail environment where food is handled.
69
Write Accurately
Verified
Key Learning Objectives:
- Be able to write using correct basic grammar.
- Be able to write using correct basic spelling and punctuation.
- Be able to proofread own writing.
70
Write to Communicate
Verified
Key Learning Objectives:
- Be able to plan own writing.
- Be able to structure own writing to communicate ideas and information.
71
Write with Accuracy
Verified
Key Learning Objectives:
- Be able to use correct grammar in written texts.
- Be able to write legibly with correct spelling and punctuation.
- Be able to proofread and revise writing.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6504/3
- Regulated Status
- Available to learners
- Awarding Body
- Gateway Qualifications
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2020