Gateway Qualifications
Level 1
QN: 603/6489/0
Curriculum Active
Gateway Qualifications Level 1 Diploma in Business and Retail
Official qualification regulated by Ofqual, awarded by Gateway Qualifications. Classified as a Vocationally-Related Qualification. Total guided learning hours: 2016 hours.
Qualification Level
Level 1
Awarding Body
Gateway Qualifications
Syllabus Units
82 Units
Guided Hours
2016 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for a Job
Verified
Key Learning Objectives:
- Know about different methods of applying for jobs.2.
- Be able to complete a job application.
2
Assist in the Assembly and Presentation of Visual Merchandising Displays
Verified
Key Learning Objectives:
- Know the purpose of visual merchandising.
- Know about different in-store displays.
- Know about store layout.
- Know the importance of following company guidelines to assemble displays and display products.
- Be able to assist in the assembly of visual merchandising displays.
- Be able to display products to maximise impact on the customer.
3
Career Planning
Verified
Key Learning Objectives:
- Be able to investigate different career options.2.
- Be able to assess career options.3.
- Be able to plan goals for future career.
4
Communication skills for work
Verified
Key Learning Objectives:
- Use written communication in a work context.2.
- Use oral communication in a work context.
5
Community environment project
Verified
Key Learning Objectives:
- Be able to select a focus for a community environment project.
- Be able to communicate the benefits of engaging in a community environment project.
- Be able to plan a community environment project.
- Be able to participate in a community environment project.
- Be able to review a community environment project.
6
Computerised Accounting Software
Verified
Key Learning Objectives:
- Be able to manage accounting data.
- Be able to process business transactions.
- Be able to produce accounting documents and summary reports.
7
Conduct at Work
Verified
Key Learning Objectives:
- Be able to conduct self appropriately in a work setting.2.
- Be able to review own conduct in a work setting.
8
Creating Business Documents
Verified
Key Learning Objectives:
- Know about types of business document.
- Know why it is important to use the right communication style in business documents.
- Be able to produce business documents.
9
Customer service skills
Verified
Key Learning Objectives:
- Know about good customer service.2.
- Be able to provide effective customer service.3.
- Be able to perform customer service tasks.
10
Database Software
Verified
Key Learning Objectives:
- Be able to use database software tools to enter, edit and organise routine data.
- Be able to retrieve and print database records to meet requirements.
11
Diary Management
Verified
Key Learning Objectives:
- Be able to use online calendar software.
- Be able to manage calendar entries.
- Be able to manage and share calendars.
12
Digital Marketing
Verified
Key Learning Objectives:
- Know about digital marketing approaches used in different sectors.
- Understand digital marketing campaigns.
- Be able to create a proposal for a digital marketing campaign to promote a given company, product or service to an audience.
13
Digital Skills for Work
Verified
Key Learning Objectives:
- Be able to use digital skills to handle work-related information.
- Be able to create and edit digital content for work-related purposes.
- Be able to use digital skills to communicate in a work context.
- Be able to work online and use digital devices safely and responsibly in a work context.5.
- Be able to identify and solve technical problems.
14
Engage in Discussion
Verified
Key Learning Objectives:
- Be able to engage in discussion to reach a shared understanding of a topic.
15
Environmental awareness
Verified
Key Learning Objectives:
- Know how and why the climate is changing.
- Know about the effects of climate change on plants, animals and people.
- Know about the carbon footprint.
- Know how individuals and businesses can reduce their carbon footprint.
16
Exploring and Presenting Enterprise Ideas
Verified
Key Learning Objectives:
- Be able to discuss ideas for an enterprise activity.2.
- Be able to select an enterprise idea.3.
- Know the risks involved in implementing the enterprise activity.4.
- Be able to present an idea for an enterprise activity to an audience.
17
Exploring Entrepreneurship
Verified
Key Learning Objectives:
- Know the characteristics of a successful entrepreneur.2.
- Be able to assess own suitability for enterprise.
18
Handling Mail
Verified
Key Learning Objectives:
- Know why it is important for a business to handle physical and electronic mail efficiently, securely and safely.
- Be able to deal with incoming physical and electronic mail.
- Be able to deal with outgoing physical and electronic mail.
19
Handling Stock in a Retail Environment
Verified
Key Learning Objectives:
- Know why it is important to handle stock carefully.
- Be able to unpack and move stock.3.
- Be able to store stock safely.4.
- Be able to fill up stock on display.
20
Handling Telephone Calls
Verified
Key Learning Objectives:
- Be able to make telephone calls.2.
- Be able to receive telephone calls.3.
- Know why it is important to an organisation that telephone calls are handled appropriately.
21
Health and Safety in the Workplace
Verified
Key Learning Objectives:
- Know about roles and responsibilities for health and safety in the workplace.2.
- Know about roles and responsibilities for health and safety in the workplace.3.
- Know the procedures for responding to accidents and incidents in the workplace.
22
Improving sustainability in the workplace
Verified
Key Learning Objectives:
- Be able to identify an area of a business in need of improvement in terms of sustainability.
- Be able to identify processes, practices or resources to support improvement in terms of sustainability.
- Be able to develop and present a project plan to support improvement in terms of sustainability.
23
Interview Skills
Verified
Key Learning Objectives:
- Be able to prepare for an interview.2.
- Be able to plan how to arrive punctually.3.
- Be able to present self positively at an interview.4.
- Be able to review own performance in an interview.
24
Introduction to Self-Employment
Verified
Key Learning Objectives:
- Know about self-employment opportunities in a given sector.2.
- Know about income and expenditure.3.
- Know about planning for self-employment.
25
Listen and Respond
Verified
Key Learning Objectives:
- Be able to understand and respond to spoken language.
- Be able to listen and respond in exchanges.
26
Making Calculations
Verified
Key Learning Objectives:
- Be able to add and subtract whole numbers and decimals.
- Be able to multiply and divide whole numbers and decimals.
- Be able to solve problems with and without a calculator.
27
Making the Most of Work Placement
Verified
Key Learning Objectives:
- Be able to prepare for a work placement.2.
- Be able to set goals to get the most out of a work placement.3.
- Be able to review a work placement.
28
Money, Time and Temperature
Verified
Key Learning Objectives:
- Be able to work with money.
- Be able to work with time.
- Be able to work with temperature.
29
Negotiation Skills
Verified
Key Learning Objectives:
- Be able to communicate own position.2.
- Be able to discuss the position of others.3.
- Be able to suggest ways forward at the end of a negotiation process.
30
Numbers, Decimals, Fractions and Percentages
Verified
Key Learning Objectives:
- Be able to work with numbers.
- Be able to work with fractions.
- Be able to work with decimals.
- Be able to work with percentages.
31
Numeracy Skills for Work
Verified
Key Learning Objectives:
- Be able to select appropriate numeracy skills in a work context.2.
- Be able to apply appropriate numeracy skills in a work context.3.
- Be able to interpret and communicate results in situations where they have applied numerical skills in a work context.
32
Numerical Relationships, Algebra and Ratios
Verified
Key Learning Objectives:
- Know about numerical relationships.
- Be able to solve problems involving algebra.
- Be able to work with ratios.
33
Presentation Software
Verified
Key Learning Objectives:
- Be able to create a spreadsheet for different purposes and audiences.2.
- Be able to layout, edit and format presentations.
34
Product Pricing and Labelling
Verified
Key Learning Objectives:
- Know the purpose of effective pricing.
- Know why different retailers can sell the same goods at different prices.
- Know why retailers mark prices up and down.
- Be able to label products and shelving correctly.
- Be able to categorise products correctly online.
35
Read for Information
Verified
Key Learning Objectives:
- Be able to read and obtain information from everyday sources.
- Be able to use a dictionary to obtain information.
36
Read for Purpose and Meaning
Verified
Key Learning Objectives:
- Be able to read and understand texts.
- Be able to use simple reading strategies to support understanding.
37
Searching for a Job
Verified
Key Learning Objectives:
- Be able to find out about job vacancies.2.
- Be able to take a pro-active approach to job searching.
38
Self-Management Skills for Work
Verified
Key Learning Objectives:
- Be able to demonstrate good time-keeping.2.
- Be able to work in an organised manner.3.
- Be able to manage own feelings and behaviours.4.
- Be able to review own self-management skills.
39
Setting and Meeting Work-Related Targets
Verified
Key Learning Objectives:
- Be able to set personal targets relating to work.2.
- Be able to review progress towards personal targets.
40
Skills for Creative Thinkers
Verified
Key Learning Objectives:
- Be able to think creatively
- Be able to work creatively to apply imaginative solutions to issues
41
Skills for Effective Participants
Verified
Key Learning Objectives:
- Be able to engage in issues that affect their communities (eg place of learning
- work or area in which they live)
- Be able to take action to bring about improvements within communities
42
Skills for Independent Enquirers
Verified
Key Learning Objectives:
- Be able to plan investigations
- Be able to carry out investigations
- Be able to present findings of investigations
43
Skills for Reflective Learners
Verified
Key Learning Objectives:
- Be able to identify own strengths and weaknesses
- Be able to set goals for own development
- Be able to reflect on progress and achievement
44
Solving Work-Related Problems
Verified
Key Learning Objectives:
- Be able to use sources of help for work-related problems.2.
- Be able to come up with solutions to work-related problems.3.
- Know how to apply a strategy to solve a workplace problem.
45
Speak to Communicate
Verified
Key Learning Objectives:
- Be able to speak to communicate information, feelings and opinions.
46
Spreadsheet Software
Verified
Key Learning Objectives:
- Know how spreadsheets can be used for different purposes.
- Be able to create spreadsheets for different purposes.
- Be able to review spreadsheets to ensure fitness for purpose.
47
Supporting Business Meetings
Verified
Key Learning Objectives:
- Know the preparation required to hold a business meeting.2.
- Be able to set up for a meeting.3.
- Be able to support a meeting.4.
- Be able to complete follow-up activities after a meeting.
48
Sustainability
Verified
Key Learning Objectives:
- Know what sustainability means.
- Know how human activity is threatening sustainability.
- Know about sustainability goals and targets.
- Know how a business or sector is working towards achieving sustainability.
49
Taking Personal Responsibility for the Environment
Verified
Key Learning Objectives:
- Be able to research ways individuals can help fight climate change.
- Be able to identify ways to reduce own negative impact on the environment.
- Be able to implement actions or changes to reduce their negative impact on the environment.
- Be able to reflect on how effectively they have reduced their negative impact on the environment.
50
The Control, Handling and Replenishment of Stock in a Retail Business
Verified
Key Learning Objectives:
- Understand the principles of stock control.
- Understand how to move, handle and store stock.
- Understand procedures for replenishing stock.
51
The Retail Industry
Verified
Key Learning Objectives:
- Understand how retail outlets differ in size and type.
- Understand the advantages and disadvantages to retailers of operating online.
- Understand the range of retail occupations.
- Understand the retail supple chain.
- Understand the contribution which the retail sector makes to the economy of the United Kingdom.
- Understand how customers' concerns influence the products and services offered by retailers.
52
The Retail Selling Process
Verified
Key Learning Objectives:
- Know about the retail selling process.
- Know how to find out what the customer wants.
- Understand how product information can be used to make a sale.
53
Time Management
Verified
Key Learning Objectives:
- Be able to manage their time while working or studying.2.
- Be able to assess how well they are managing their time.
54
Understanding Customer Service in the Retail Sector
Verified
Key Learning Objectives:
- Understand the importance of customer service to a retail business.
- Understand what gives customers a positive initial impression of a retail business and its staff.
- Understand how customer service is adapted to meet the needs of individual customers.
- Understand the importance of communication to the delivery of customer service.
- Understand a variety of customer complaints and problems.
55
Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business
Verified
Key Learning Objectives:
- Know the key employment rights and responsibilities of employees and the employer.
- Know how an individual can contribute to the effectiveness of a retail business.
- Know the characteristics of effective team working in retail business.
- Understand a range of development activities for improving own skills and performance.
56
Understanding social media for business
Verified
Key Learning Objectives:
- Know about the social media channels available for business use.2.
- Know about business use of social media.3.
- Know the risks for businesses when using social media.
57
Using and Communicating Data
Verified
Key Learning Objectives:
- Be able to extract information.
- Be able to collect and record information.
- Be able to organise and present information so it makes sense to others.
58
Using Probability
Verified
Key Learning Objectives:
- Know about probability.
- Be able to calculate and express probability.
59
Using Size, Shape and Space
Verified
Key Learning Objectives:
- Be able to measure length and distance.
- Be able to measure weight.
- Be able to measure capacity.
- Be able to work with shape, positional vocabulary and space.
60
Using Social Media for Business
Verified
Key Learning Objectives:
- Know how a business can use social media to engage with an audience.
- Be able to set up and maintain social media for business use.3.
- Be able to create and maintain content to publish on social media platforms for business purposes.4.
- Be able to grow the use of social media for business purposes
61
Using Whole Numbers, Decimals, Fractions and Percentages
Verified
Key Learning Objectives:
- Be able to work with whole numbers.
- Be able to work with fractions.
- Be able to work with percentages.
- Be able to work with decimals.
62
Virtual Meetings
Verified
Key Learning Objectives:
- Be able to setup and schedule virtual meetings.
- Be able to host, participate and manage virtual meetings.
63
Wiring Electrical Circuits and Components
Verified
Key Learning Objectives:
- Be able to prepare for an electrical wiring activity.
- Be able to wire and terminate electrical components correctly and safely.
64
Word Processing Software
Verified
Key Learning Objectives:
- Be able to edit, format and arrange information in word processed documents for specific purposes.
- Be able to modify style and layout to enhance document presentation.
- Be able to proof and print documents.
65
Working in a Team
Verified
Key Learning Objectives:
- Be able to identify how they could contribute to a team task.2.
- Be able to plan team activity with others.3.
- Be able to work positively as a member of a team.4.
- Be able to review own performance as a member of a team.
66
Working in Business and Retail
Verified
Key Learning Objectives:
- Know about job opportunities in business and retail.
- Know about working practices within business and retail.
- Know about the qualifications and skills needed for jobs in business and retail.
- Be able to plan the early stages of a career within business or retail.
67
Working Safely
Verified
Key Learning Objectives:
- Be able to identify risks and hazards in a work environment.2.
- Be able to reduce risk of harm to self or others.3.
- Be able to deal with hazards and risks within the work environment.
68
Working with Colleagues
Verified
Key Learning Objectives:
- Be able to work with senior colleagues.2.
- Be able to work with peers in the workplace.
69
Write Accurately
Verified
Key Learning Objectives:
- Be able to write using correct basic grammar.
- Be able to write using correct basic spelling and punctuation.
- Be able to proofread own writing.
70
Write to Communicate
Verified
Key Learning Objectives:
- Be able to plan own writing.
- Be able to structure own writing to communicate ideas and information.
71
Write with Accuracy
Verified
Key Learning Objectives:
- Be able to use correct grammar in written texts.
- Be able to write legibly with correct spelling and punctuation.
- Be able to proofread and revise writing.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6489/0
- Regulated Status
- Available to learners
- Awarding Body
- Gateway Qualifications
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2020