Gateway Qualifications
Level 2
QN: 603/2940/3
Curriculum Active
Gateway Qualifications Level 2 Certificate in Public Services
Official qualification regulated by Ofqual, awarded by Gateway Qualifications. Classified as a Vocationally-Related Qualification. Total guided learning hours: 604 hours.
Qualification Level
Level 2
Awarding Body
Gateway Qualifications
Syllabus Units
19 Units
Guided Hours
604 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Gateway Qualifications Level 2 Certificate in Public Services
Adventurous Activities and Teamwork for the Public Services
Verified
Key Learning Objectives:
- Identify organisations that provide adventurous activities and describe their purpose.
- Explain safety and environmental factors relevant to outdoor adventurous activities.
- Describe the benefits of participating in outdoor adventurous activities.
- Participate in outdoor adventurous activities demonstrating appropriate skills and teamwork.
- Review an adventurous activity, identifying strengths and areas for improvement.
2
Gateway Qualifications Level 2 Certificate in Public Services
Basic First Aid Principles
Verified
Key Learning Objectives:
- Explain the legal requirements for first aid provision in the workplace
- Describe the contents and use of a first aid kit
- Demonstrate the primary survey and recovery position
- Perform cardiopulmonary resuscitation (CPR) on an adult manikin
- Apply first aid procedures for bleeding, burns, and fractures
- Record and report first aid incidents accurately
3
Gateway Qualifications Level 2 Certificate in Public Services
Career Planning for the Public Services
Verified
Key Learning Objectives:
- Describe the career opportunities and progression routes available in the public services.
- Explain the stages of the application and selection process for public service employment.
- Identify the skills, qualities, and qualifications required for a chosen public service role.
- Complete a job application form for a specific public service role, demonstrating relevant skills and experience.
- Evaluate the importance of personal presentation and communication in the application process.
4
Gateway Qualifications Level 2 Certificate in Public Services
Carrying Out a Public Services Project
Verified
Key Learning Objectives:
- Identify a suitable public services project and justify its selection
- Develop a detailed project plan including aims, objectives, resources, and timelines
- Apply appropriate research methods to gather relevant information for the project
- Execute the project activities effectively, demonstrating teamwork and problem-solving
- Present the project findings and outcomes to an audience
- Evaluate the project outcomes against the original aims and objectives
- Reflect on own performance and identify areas for improvement
5
Gateway Qualifications Level 2 Certificate in Public Services
Citizenship, the Individual and Society
Verified
Key Learning Objectives:
- Explain the rights and responsibilities of citizens in the UK.
- Describe the functions of key public services in society.
- Analyse how public services promote equal opportunities.
- Evaluate the impact of discrimination on individuals and society.
- Apply principles of equal opportunities to public service scenarios.
6
Gateway Qualifications Level 2 Certificate in Public Services
Community and Cultural Awareness
Verified
Key Learning Objectives:
- 1. Understand the importance to public services of community and cultural awareness.2. Know about being part of a community.3. Understand cultural diversity within communities.4. Understand the social and cultural problems that exist in communities and their effect on the work of the public services.
7
Gateway Qualifications Level 2 Certificate in Public Services
Crime and Society
Verified
Key Learning Objectives:
- Describe the social, economic, and psychological impacts of criminal behaviour on individuals and communities.
- Explain the roles and responsibilities of victim support services.
- Evaluate the effectiveness of different crime reduction strategies.
- Compare the methods used to report and record crime.
- Analyse the approaches to managing offenders within the criminal justice system.
8
Gateway Qualifications Level 2 Certificate in Public Services
Development of Personal Fitness
Verified
Key Learning Objectives:
- Plan a personal fitness training plan that includes specific, measurable, achievable, relevant, and time-bound (SMART) targets.
- Explain the principles of training (FITT) and how they are applied in a personal fitness plan.
- Identify potential barriers to exercise adherence and strategies to overcome them.
- Implement a personal fitness training plan over a specified period, recording progress accurately.
- Monitor progress against the plan using appropriate methods such as fitness tests and training diaries.
- Review the effectiveness of the plan and make justified modifications based on progress and feedback.
9
Gateway Qualifications Level 2 Certificate in Public Services
Effective Communication for the Workplace
Verified
Key Learning Objectives:
- 1. Understand the importance of effective communication in the workplace.2. Know how different types of communication are appropriate for different workplace situations.3. Use appropriate forms of written communication for the workplace.4. Use appropriate forms of oral communication for the workplace.
10
Gateway Qualifications Level 2 Certificate in Public Services
Emergency Incidents in Public Services
Verified
Key Learning Objectives:
- Identify the main causes of domestic and leisure fires and emergency incidents
- Explain the key provisions of fire and accident safety legislation
- Evaluate the effectiveness of prevention measures for domestic and leisure fires
- Analyse the practical work of public and emergency services in responding to fires and incidents
11
Gateway Qualifications Level 2 Certificate in Public Services
Fitness Testing and Training
Verified
Key Learning Objectives:
- Explain the components of fitness relevant to public service roles
- Describe the principles of training and their application to fitness programmes
- Analyse how lifestyle factors such as diet, sleep, and stress affect training and performance
- Evaluate the impact of psychological factors such as motivation and confidence on performance
- Conduct a range of fitness tests to assess own fitness levels
- Interpret fitness test results and identify areas for improvement
- Design a personal fitness training programme based on fitness assessment outcomes
12
Gateway Qualifications Level 2 Certificate in Public Services
Health and Safety in the Public Service Workplace
Verified
Key Learning Objectives:
- Explain the key requirements of health and safety legislation relevant to public services.
- Identify potential hazards and risks in a public service workplace.
- Describe the process of conducting a risk assessment.
- Explain how to implement control measures to reduce risks.
- Evaluate the importance of maintaining a healthy and safe working environment.
- Apply health and safety procedures in a given public service scenario.
13
Gateway Qualifications Level 2 Certificate in Public Services
ICT for the Workplace
Verified
Key Learning Objectives:
- Explain the importance of effective ICT use in the workplace
- Identify the ICT requirements for a given workplace task
- Apply safe practices when using an ICT system
- Select appropriate information from ICT sources for a workplace task
- Present work-related information using ICT
- Share work-related information using appropriate methods
14
Gateway Qualifications Level 2 Certificate in Public Services
Improving own Employability Skills
Verified
Key Learning Objectives:
- Describe the responsibilities and working patterns of a specific public services role.
- Explain how health and safety legislation applies to a chosen work environment.
- Demonstrate safe working practices in a public services work environment.
- Apply professional standards of conduct and appearance in a work environment.
- Review own learning and performance in a work environment to identify areas for improvement.
15
Gateway Qualifications Level 2 Certificate in Public Services
Numeracy Skills for the Workplace
Verified
Key Learning Objectives:
- Identify situations in a public services workplace where numeracy skills are required
- Select appropriate mathematical techniques for given work-related problems
- Perform accurate calculations relevant to public services tasks
- Interpret numerical results in the context of the workplace
- Communicate numerical findings clearly to colleagues or stakeholders
16
Gateway Qualifications Level 2 Certificate in Public Services
Understanding the Law for Public Services Workers
Verified
Key Learning Objectives:
- Describe the key milestones in the evolution of criminal law.
- Explain the main police powers as defined in legislation.
- Identify the rights of suspects under legislation.
- Analyse how the police and CPS build a case for prosecution.
- Evaluate the roles of key people in a criminal trial.
- Explain the main processes in a criminal trial.
17
Gateway Qualifications Level 2 Certificate in Public Services
Undertaking an Expedition
Verified
Key Learning Objectives:
- 1. Know about health, safety and environmental considerations when undertaking an expedition.2. Be able to use skills and techniques for a multi-day expedition.3. Be able to plan a multi-day expedition.4. Be able to undertake and review a multi-day expedition.
18
Gateway Qualifications Level 2 Certificate in Public Services
Volunteering in Public Services
Verified
Key Learning Objectives:
- 1. Understand the benefits of volunteering in public services.2. Know about volunteering opportunities in public services.3. Know what they can offer as a volunteer in public services.4. Be able to carry out own role as a volunteer in public services.5. Be able to evaluate own performance as a volunteer in public services.
19
Gateway Qualifications Level 2 Certificate in Public Services
Working in Public Services
Verified
Key Learning Objectives:
- Identify the main public services and their purposes
- Describe the structure of a specific public service
- Explain the roles and responsibilities of personnel within a specific public service
- Compare different public services in terms of their functions
- Evaluate the importance of partnership working between public services
Regulatory & Verification Details
- Qualification Number (QN)
- 603/2940/3
- Regulated Status
- Available to learners
- Awarding Body
- Gateway Qualifications
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Mar 2018