GQA
Level 2
QN: 500/7737/5
Curriculum Active
GQA Level 2 NVQ Diploma in Automotive Glazing
Official qualification regulated by Ofqual, awarded by GQA. Classified as a Occupational Qualification. Total guided learning hours: 425 hours.
Qualification Level
Level 2
Awarding Body
GQA
Syllabus Units
16 Units
Guided Hours
425 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Calibration of screen mounted Advanced Driver Assistance Systems (ADAS) in automotive glass replacement
Verified
Key Learning Objectives:
- Know the types of ADAS present in vehicles and how to deal with these
- Understand calibration
- Understand how to prepare for the replacement work when ADAS is involved
- Understand the problems that can occur
- Be able to carry out calibration
2
Communicating and Working with Others in the Glass and Related Working Environments
Verified
Key Learning Objectives:
- Know what information to share with colleagues on your job role and why this is important.
- Be able to share information with colleagues.
- Know why it is important to respond promptly to requests.
- Be able to respond promptly to requests from colleagues.
- Know why good working relationships with colleagues are important and how barriers to this can be overcome.
- Be able to develop and maintain good working relationships with colleagues.
3
Cut Automotive Glass to Shape for Installation in Vehicles
Verified
Key Learning Objectives:
- Know the different types of automotive glass and what their features are.
- Be able to accurately identify the requirements that affect the shape of the glass.
- Know how to obtain and confirm the correct specifications for the glass including glass markings.
- Be able to ensure that quality assurance requirements for the glass are satisfied.
- Be able to correctly cut the glass to shape.
- Know the type of problems that can occur in cutting to shape automotive glass and how these problems might be overcome.
- Be able to correctly record information on the cutting to shape of automotive glass.
4
Establish Customer Requirements for Automotive Glazing Work and Prepare for the Work to be Undertaken
Verified
Key Learning Objectives:
- Know what information needs to be obtained from and given to the customer and why this information is important.
- Be able to obtain all necessary information from the customer.
- Be able to provide all necessary information to the customer.
- Be able to correctly record what information has been obtained from and given to the customer.
- Be able to obtain clear authorisation for the work.
- Be able to identify and record the condition of the vehicle prior to commencing work and ensure the findings are communicated to the appropriate people
- Be able to prepare the vehicle and site to ensure damages to people, vehicle and materials are minimised.
- Be able to correctly record information on the preparation of the work site and vehicle.
- Be able to ensure that the correct equipment and materials are prepared ready for use.
5
Hand Over Vehicles to Customers
Verified
Key Learning Objectives:
- Know the reasons why work might not be completed to specification.
- Know how to identify discrepancies between the completed work and specifications and agree actions with the customer.
- Be able to ensure that all surplus materials or debris are removed from the vehicle and work site and disposed of correctly.
- Be able to correctly calculate prices and process different types of payment methods.
- Know the complaints and disputes procedures available to the customer.
- Know why it is important to establish and maintain goodwill with customers.
- Know the types of behaviour that affect goodwill.
- Know how to deal with disputes over payment.
- Be able to handover all keys and documentation to the customer.
- Be able to correctly record information on hand over to customer.
6
Knowledge of Calibration of screen mounted Advanced Driver Assistance Systems (ADAS) in automotive glass replacement
Verified
Key Learning Objectives:
- Know the types of ADAS present in vehicles and how to deal with these.
- Understand calibration.3.
- Understand how to prepare for the replacement work when ADAS is involved.4.
- Understand the problems that can occur
7
Knowledge of safe working practices for automotive glazing work on electric/hybrid vehicles
Verified
Key Learning Objectives:
- Know the principles of alternative fueled vehicles available and how to identify them
- Understand the hazards present with high energy electrical systems
- Understand how to carry out automotive glazing work safely on electric/hybrid vehicles
8
Maintain Health and Safety in the Automotive Glazing Working Environment
Verified
Key Learning Objectives:
- Know which health and safety acts, regulations and guidelines apply to the automotive glazing working environment.
- Know how to carry out an assessment of hazards and risks in the automotive glazing working environment and the types of hazards or risks that can occur.
- Be able to identify hazards and assess risks in the automotive glazing working environment.
- Know how to adopt safe working practices.
- Be able to adopt and adhere to safe working practices.
- Know how to ensure there is no unauthorised or unsafe access to the working areas.
- Know what to do in the event of accidents or emergencies.
9
Prepare and Dismantle Access Equipment and Working Platforms
Verified
Key Learning Objectives:
- Know the Legislation that applies to preparing and dismantling access equipment and working platforms
- Know how to assess the risks of working at heights and why this is important.
- Be able to assess the risks of working at heights.
- Know the different types of access equipment and working platforms for working at heights.
- Be able to identify and establish the types of access equipment or working platforms required for the installation.
- Be able to identify
- select and wear the correct personal protective equipment required for the preparation of access equipment or working platforms.
- Know how to select, inspect and prepare the correct access equipment or working platforms.
- Be able to select, inspect and prepare the correct access equipment or working platforms.
- Know how to inspect the prepared access equipment or working platforms before use and how to deal with any problems identified
- Know why it is important to regularly inspect access equipment and working platforms.
- Know how to dismantle access equipment and working platforms
- Know how and where to store dismantled access equipment or working platforms to allow effective
- Know the problems that can occur when dismantling and storing access equipment and working platforms
10
Remove And Refit _Intact_ Fully Encapsulated Windscreens In Vehicles
Verified
Key Learning Objectives:
- Know the difference between fully, partial and non-encapsulated glass.
- Know the situations when and understand the reasons why a windscreen may need to be removed and refitted intact
- Know how to assess the installation work and know the types of problems that can occur when attempting to remove a windscreen in a condition that will allow re-installation and how to minimise the risk from these problems
- Know how to locate manufacturer’s instructions and/or organisation guidelines on the removal (intact) and reinstallation of an encapsulated windscreen.
- Know how rain and light sensors work, how to check them, remove them, the types of problem that can occur and how to overcome them.
- Know the types of technology other than rain and light sensors that can be used in windscreens and how to check these
- Be able to remove existing windscreen (intact) and other components and materials using the most appropriate method.
- Be able to store removed components and materials.
- Be able to clear and dispose of all debris and surplus materials
- Know how to prepare surfaces for Direct Glazing
- Be able to assess the aperture and identify and carry out the necessary action to prepare it correctly.
- Be able to assess the removed windscreen and ensure it is suitable for re-installation
- Be able to identify
- select and use the appropriate method and system for fitting the windscreen.
- Be able to correctly install the windscreen.
- Be able to replace removed components and materials and ensure correct function.
- Know the minimum amount of time required after installation before the vehicle can be driven, the reasons this is important and how to ensure a customer is aware of the safe drive time.
- Be able to accurately record information on the work carried out.
11
Remove and Replace Fixed Automotive Glass in Vehicles
Verified
Key Learning Objectives:
- Be able to assess the installation work and identify the requirements
- Know the different methods by which glass can be fixed into a vehicle.
- Know how to check fixed automotive glass for suitability against the job specification.
- Be able to check that replacement fixed automotive glass is fit for use.
- Know how to locate manufacturer’s instructions and/or organisation guidelines on the removal and installation of fixed automotive glass.
- Know the different methods of removing a fixed glass from a vehicle and when each method is most suitable
- Be able to correctly remove existing glass and other components and materials using the most appropriate method.
- Be able to correctly store removed components and materials.
- Be able to clear all debris and surplus materials and dispose of them correctly.
- Know how to assess an aperture and how to prepare apertures for installation of the glass
- Be able to assess the aperture and identify and carry out the necessary action to prepare it correctly.
- Be able to identify and select the correct method for fitting the fixed automotive glass.
- Be able to correctly fit the fixed automotive glass.
- Be able to provide a secure and weatherproof installation.
- Be able to replace removed components and materials and ensure correct function.
- Know the minimum amount of time required after installation before the vehicle can be driven.
- Know the types of problem that can occur in the replacement of fixed automotive glass and how these problems can be overcome.
- Be able to correctly record information on the replacement of fixed automotive glass.
12
Remove and Replace Opening Automotive Glass in Vehicles
Verified
Key Learning Objectives:
- Be able to assess the installation work and identify the requirements
- Know the different ways an opening glass can be attached to the mechanism.
- Know how to check opening automotive glass for suitability against the job specification.
- Be able to check that replacement opening automotive glass is fit for use.
- Know how to locate manufacturer’s instructions and/or organisation guidelines on the removal and installation of opening automotive glass.
- Be able to correctly remove existing glass and other components and materials.
- Be able to correctly store removed components and materials.
- Be able to clear all debris and surplus materials and dispose of them correctly.
- Know how to assess the aperture and identify anything that may affect the installation or operation of the opening glass
- Be able to assess the aperture and identify and carry out the necessary action to prepare it correctly.
- Be able to identify and select the correct method, tools and equipment for fitting the opening automotive glass.
- Be able to fit the opening automotive glass in accordance with manufacturers and or organisation guidelines.
- Be able to provide a secure and weatherproof installation.
- Be able to replace removed components and materials and ensure correct function.
- Know the types of problem that can occur in the replacement of opening automotive glass and how these problems can be overcome.
- Be able to correctly record information on the replacement of opening automotive glass.
13
Repair Damaged Windscreen Glass in Vehicles
Verified
Key Learning Objectives:
- Know the industry code of practice relating to windscreen repair.
- Be able to correctly identify the type of windscreen damage and confirm this with the customer.
- Know why it is important to identify correctly the zone where the damage lies and how this affects the feasibility of repair.
- Know the types of action that can be taken to rectify windscreen damage.
- Be able to correctly carry out windscreen repair.
- Be able to clearly provide necessary information to the customer.
- Know the types of problems that can occur in the repair of damaged windscreens and how these can be overcome.
- Be able to correctly record information on the repair of damaged windscreens.
14
Safe working practices for automotive glazing work on electric/hybrid vehicles
Verified
Key Learning Objectives:
- Know the principles of alternative fueled vehicles available and how to identify them
- Understand the hazards present with high energy electrical systems
- Understand how to carry out automotive glazing work safely on electric/hybrid vehicles
- Be able to carry out automotive glazing work safely on electric/hybrid vehicles
15
Shape Automotive Glazing Materials _other than Glass_
Verified
Key Learning Objectives:
- Know the types of automotive glazing materials used in the organisation and the features of each.
- Be able to select the correct materials for shaping and identify and prepare a suitable location for shaping these materials.
- Be able to correctly shape the glazing materials.
- Know the type of problems that can occur in the shaping of automotive glazing materials and how these can be overcome.
- Know how to record information on the shaping of automotive glazing materials.
16
Understanding Automotive Glazing Products
Verified
Key Learning Objectives:
- Know the difference in construction between laminated and toughened glass and how they behave on impact and how the different types of glass can be processed after manufacture.
- Know why the use of laminated glass in side and rear windows is minimal.
- Know the properties of Polyvinyl Butyral (PVB) interlayers used in automotive glass manufacture.
- Know what a direct glazing system is and what its properties are.
- Know the terminology for different types of windscreens and their properties.
- Know the possible implications of installing an after market sunroof.
- Know the range of glass tints available, how to identify them and what problems can occur.
- Know how solar control glass is constructed, what its uses are and how it works.
- Know the purpose and meanings of glass marking.
- Know the properties of heated rear and front windscreens.
- Know why it is important to be aware of airbags, how to identify their presence and what precautions need to be taken when working near them.
- Know how rain sensors work for automatic wiper activation, how to check them, the types of problem that can occur and how to overcome them.
- Know how light sensors work, how to check them, the types of problem that can occur and how to overcome these.
- Know the types of resins and urethanes used in automotive glazing and what their uses are.
- Know the types of tools and equipment used in automotive glazing at what they are used for.
- Know what integrated antennas are used for in automotive glazing, reasons Vehicle Manufacturers use them and what kind of problems they have and how to overcome them.
- Know the types of membrane used on the inside of doors, what their purposes are, what problems can occur and how to overcome these problems.
- Know how to locate reset procedures for door glasses, how to use the procedures correctly and understand the implications of not following them correctly.
- Know what a hydrophobic coating is and how it may be used.
- Know the types of material used for temporary glazing, their uses and restrictions.
Regulatory & Verification Details
- Qualification Number (QN)
- 500/7737/5
- Regulated Status
- Available to learners
- Awarding Body
- GQA
- Qualification Type
- Occupational Qualification
- Operational Start
- Jan 2010