GQA
Level 3
QN: 601/1897/0
Curriculum Active
GQA Level 3 Diploma In the Combined Surveying and Installation of Windows and Doors or Conservatories
Official qualification regulated by Ofqual, awarded by GQA. Classified as a Occupational Qualification. Total guided learning hours: 636 hours.
Qualification Level
Level 3
Awarding Body
GQA
Syllabus Units
24 Units
Guided Hours
636 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assess the Quality of Materials / Components in a Glass or Glass Related Working Environment
Verified
Key Learning Objectives:
- Know how to identify the quantity, quality and type of glass and glass related materials/components needed.
- Be able to check that the quantity, quality and type of glass and glass related materials match the specifications.
- Know the types of variations in quality that can occur and how to recognise these variations.
- Know how to identify the causes of variation in quality.
- Know the corrective actions to be carried out when a variation in quality is identified
- Know when and where to obtain expert assistance to help identify causes of variation in quality.
- Know how to make recommendations to correct variations in quality.
2
Communicating and Working with Others in the Glass and Related Working Environments
Verified
Key Learning Objectives:
- Know what information to share with colleagues on your job role and why this is important.
- Be able to share information with colleagues.
- Know why it is important to respond promptly to requests.
- Be able to respond promptly to requests from colleagues.
- Know why good working relationships with colleagues are important and how barriers to this can be overcome.
- Be able to develop and maintain good working relationships with colleagues.
3
Control the installation of windows and doors, or conservatories or curtain walling
Verified
Key Learning Objectives:
- Know how to prepare for controlling installation work.
- Know how to determine if the Installers have the necessary skills, qualifications and licences
- Be able to prepare for controlling installation work
- Be able to control installation activities to ensure that the work is carried out according to specification
- Know how to identify and overcome problems in controlling the installation.
- Know why it is important to record clear and concise information on the installation activity
- Be able to record clear and concise information on the installation activity.
4
Dealing with Environmental matters in the glass and glass related working environment
Verified
Key Learning Objectives:
- Know the workplace activities that could have environmental impact
- Know the legal requirements regarding the environmental impact of work activities
- Know how to deal with the environmental aspects of their job role
- Know the products that can be re-cycled
- Be able to comply with environmental legislation, Company environmental policies and procedures
- Know the operational issues that may arise with following Company environmental policies
5
Ensure Resources are Available to Meet Work Requirements in a Glass or Glass Related Working Environment
Verified
Key Learning Objectives:
- Know how to accurately identify work requirements.
- Be able to accurately identify work requirements.
- Know how to select the correct option for achieving work requirements and the resources required for this.
- Be able to obtain the resources required to do the work.
- Be able to devise a schedule of work and select the resources for each work task.
- Be able to monitor and guide the progress of work, the use of materials and the use of manpower/skills.
- Know how to overcome problems in the use of resources to meet work requirements.
- Know how to record information on the progress of work.
6
Identify and Rectify Technical Problems in a Glass or Glass Related Working Environment
Verified
Key Learning Objectives:
- Know the types of technical problems that can occur in a glass or glass related working environment and how to investigate them.
- Be able to investigate a technical problem to identify the problem, its location and likely causes.
- Know when and how to obtain expert assistance to help identify technical problems.
- Be able to rectify the technical problem
- Know how to ensure that the technical problem has been rectified.
- Know how to overcome problems in the identification and rectification of technical problems.
- Know how to record technical problems, their location and rectification and how to inform people who need to know about this.
7
Identify Fenestration installation requirements
Verified
Key Learning Objectives:
- Know the type of information that needs to be obtained from and given to the customer.
- Know how to identify any potential problems with the existing structural conditions, and how to deal with them
- Know what Building Regulations are relevant to the proposed work and where to find information on these
- Know how to ensure that work can be carried out to the satisfaction of the customer and comply with legislation, guidelines and codes of practice.
- Know what measurements, tolerances and other information should be recorded
- Know how to identify the features of the building that can have an effect on how the measurements are obtained, the difficulties this can ca
- use, and how to minimise any potential problems caused by obtaining measurements on buildings ..., ... with features of these types.
- Know the types of problems that can arise from hidden detail when carrying out Surveying, and how to deal with them
- Know the types of ancillary products that may be required and why
- Be able to obtain and record all necessary information to enable effective Specifications to be completed
- Know the type of information that customers require and why it is important to them.
- Be able to give Customers all necessary information
- Know what should happen with the information obtained
- Be able to ensure the information obtained is dealt with correctly
8
Install Bay Windows
Verified
Key Learning Objectives:
- Know which parts of the Building Regulations relate to the structural aspect of the installation of Bay Windows and how they apply in practice
- Be able to handle, cut and assemble materials correctly and safely.
- Know what bearing plates are and when they should be used
- Know why it is important for the load to be transmitted correctly from and to the building structure and the bay pole assembly, and how to ensure this happens
- Be able to ensure that others involved in the process carry out the required actions
- Know different methods of securing installation materials to different types of structure.
- Be able to handle and position installation materials correctly.
- Be able to securely fix the installation materials to the structure using the correct tools, equipment and fixings safely.
- Know the correct weatherproofing materials for different types of installations.
- Be able to apply the specified materials safely to provide a weatherproof installation.
- Know why it is important to have drainage holes clear and functioning.
- Be able to ensure drainage holes are clear and functioning
- Be able to ensure that windows are plumb after being secured, and that they function correctly.
- Know how to overcome problems in the installation.
- Know the different types of materials that can be used for internal and external finishes.
- Be able to finish off the work to specification.
- Be able to complete documentation related to the installation in accordance with company requirements
9
Install Conservatories
Verified
Key Learning Objectives:
- Know the different types of materials that are used and their functions.
- Be able to ensure that the installation site and all surfaces are prepared to specification.
- Be able to position, erect and join the materials for the structure according to specification.
- Know why it is important to keep drainage holes clear and functioning and how to do this.
- Be able to select and correctly apply specified materials for weatherproofing.
- Be able to ensure that units are plumb and functioning correctly after being secured.
- Know how to agree the new position of fixtures and fittings with the customer.
- Be able to install and restore fixtures, fittings and surface finishes.
- Be able to ensure that the work is finished to specified requirements and to the customer’s satisfaction.
- Know how to identify and overcome problems in the installation of conservatories.
- Be able to record information on the installation of conservatories.
10
Install Glass and / or Panels into Windows and Doors
Verified
Key Learning Objectives:
- Know why it is important for drainage holes to be clear and functioning
- Be able to ensure that drainage holes are clear and functioning.
- Know the different installation products that may be used.
- Be able to fit glass or panels correctly and securely into apertures.
- Be able to ensure that glass and/or panels are plumb after being secured.
- Be able to apply specified materials correctly to provide a weatherproof installation.
- Be able to finish off the work to specification and carry out a final inspection.
- Know how to identify and overcome problems in relation to the installation work.
11
Install Windows and Doors
Verified
Key Learning Objectives:
- Be able to handle and position installation materials correctly.
- Know different methods of securing installation materials to different types of structure.
- Be able to securely fix the installation materials to the structure.
- Know the correct weatherproofing materials for different types of installations.
- Be able to apply the specified materials to provide a weatherproof installation.
- Know why it is important to have drainage holes clear and functioning.
- Be able to ensure drainage holes are clear and functioning
- Be able to ensure that window and door units are plumb after being secured, and that they function correctly.
- Know how to overcome problems in the installation.
- Be able to finish off the work to specification.
12
Maintain / Repair Windows and Doors or Conservatories
Verified
Key Learning Objectives:
- Be able to identify the requirements of the maintenance work
- Be able to identify what methods and equipment are necessary to deal with requirements
- Know what actions should be taken if dangerous materials are exposed during dismantling.
- Know which structural supports should be used for different installations.
- Be able to remove and store fixtures and fittings that prevent or restrict maintenance / repair activities.
- Be able to remove materials from the installation, causing minimum damage to the surrounding structure, and safely remove and dispose of debris.
- Be able to undertake maintenance / repair to the required standard.
- Know how to ensure that the maintenance / repair meets customer requirements.
- Be able to correctly remove any structural supports that were used.
- Be able to apply finishing materials correctly.
- Be able to replace fixtures and fittings.
- Be able to ensure glazing components function correctly
- Know why it is important to remove materials and debris from site after completing all work.
- Be able to remove materials and debris from site after completing all work.
- Know the type of problems that can occur with maintenance work and how to overcome them.
13
Maintain Health and Safety in the Fenestration Installation Working Environment
Verified
Key Learning Objectives:
- Know which, acts, regulations and guidelines apply to the fenestration installation environment and how these apply in practice.
- Know how to carry out an assessment of hazards and risks in the Fenestration Installation working environment and the types of hazards or risks that can occur
- Be able to identify hazards and assess risks in the fenestration installation environment.
- Know how to adopt safe working practices.
- Be able to adopt a safe system of work.
- Know how to ensure there is no unauthorised or unsafe access to the working areas.
- Know what to do in the event of accidents or emergencies.
14
Post Windows, Doors or Conservatories Installation Activity
Verified
Key Learning Objectives:
- Be able to ensure that all correct fixtures and fittings are secured as agreed.
- Know why it is important to remove all materials and debris from the site.
- Be able to remove all surplus materials and debris from the site.
- Be able to finish off the work to specified requirements and carry out a final inspection.
- Be able to provide customers with clear instructions and answer any questions concerning the work.
- Know how to identify and overcome problems in relation to the post installation activity.
- Record information related to the installation activity
15
Prepare and Position Window and Door Units Ready for Installation
Verified
Key Learning Objectives:
- Be able to establish the correct position for the window and door units and ensure that the window and door units are the correct size, shape and appearance for the installation.
- Be able to select the correct tools for the installation.
- Know how to prepare different types of window and door units.
- Be able to prepare window and door units correctly.
- Know which sealing or bonding materials should be used for different installations.
- Be able to select the correct sealing or bonding material and apply it correctly.
- Be able to position window and door units correctly into apertures according to specification.
16
Produce specifications for window and door, Curtain Wall or conservatory installations
Verified
Key Learning Objectives:
- Know how to ensure that text-based technical information is accurate, clear
- complete and fit for purpose.
- Be able to produce
- record and present text-based information that is accurate, clear
- Know how to ensure that graphical technical information is accurate, clear
- record and present graphical technical information that is accurate, clear
- Know the industry regulations affecting fenestration installation specification.
17
Promote and Maintain Health and Safety in a Glass or Glass Related Working Environment
Verified
Key Learning Objectives:
- Know which acts, regulations and guidelines apply to the glass or glass related working environment.
- Know how to monitor and implement changes in health and safety acts, regulations and guidelines.
- Know how to carry out a formal assessment of hazards and risks in the glass or glass related working environment and the types of risk or hazards that exist.
- Be able to identify hazards and assess risks in the glass or glass related working environment.
- Be able to adopt a safe method of work.
- Know how to ensure there is no unauthorised or unsafe access to the working areas.
- Know how to monitor colleagues to ensure they comply with health and safety requirements.
- Know what to do in the event of accidents or emergencies.
- Be able to correctly record information on accidents and emergencies.
- Understand the problems that can occur with promoting and maintaining Health and Safety within the glass or glass related working environment and the potential solutions
18
Remove and install box sash windows
Verified
Key Learning Objectives:
- Know which parts of the Building Regulations relate to the removal and installation of Box sash windows and how they apply in practice
- Know what types of dangerous components or materials might be discovered and what actions should be taken if they are discovered.
- Know why it is important to label removed fixtures and fittings.
- Be able to remove fixtures and fittings that prevent or restrict installation and label and store them correctly.
- Be able to correctly remove components, materials and outer frames from the aperture
- Know how to ensure the damp proof course is effective.
- Know different methods of securing installation materials to different types of structure.
- Be able to ensure that the new or restructured apertures meet specification.
- Be able to handle and position installation materials safely.
- Be able to securely fix the installation materials to the structure using the correct tools, equipment and fixings safely and in accordance with the job specification.
- Know the correct weatherproofing materials for different types of installations.
- Be able to apply the specified materials safely to provide a weatherproof installation.
- Know why it is important to have drainage holes clear and functioning.
- Be able to ensure drainage holes are clear and functioning
- Know how to overcome problems in the installation.
- Know the different types of materials that can be used for internal and external finishes.
- Be able to finish off the work to specification.
- Know the type of information and instructions to provide to customers
- Be able to complete documentation related to the installation in accordance with company requirements
19
Remove and Install Oriel Windows
Verified
Key Learning Objectives:
- Know which parts of the Building Regulations relate to the removal and installation of Oriel Windows and how they apply in practice
- Know what types of dangerous components or materials might be discovered and what actions should be taken if they are discovered.
- Know why it is important to label removed fixtures and fittings.
- Be able to remove fixtures and fittings that prevent or restrict installation and label and store them correctly.
- Be able to correctly remove components, materials and outer frames from the aperture.
- Know how to ensure the damp proof course is effective.
- Know the correct methods for the assembly of window components
- Know different methods of securing installation materials to different types of structure.
- Be able to ensure that the new or restructured apertures meet specification.
- Be able to handle and position installation materials correctly.
- Be able to securely fix the installation materials to the structure using the correct tools, equipment and fixings safely and in accordance with the job specification.
- Know the correct weatherproofing materials for different types of installations.
- Be able to apply the specified materials safely to provide a weatherproof installation.
- Know why it is important to have drainage holes clear and functioning.
- Be able to ensure drainage holes are clear and functioning
- Know how to overcome problems in the installation.
- Know the different types of materials that can be used for internal and external finishes.
- Be able to finish off the work to specification.
- Know the type of information and instructions to provide to customers
- Be able to complete documentation related to the installation in accordance with company requirements
20
Remove and Install Rooflight Windows
Verified
Key Learning Objectives:
- Know which parts of the Building Regulations relate to the removal and installation of Rooflight Windows and how they apply in practice
- Know what types of dangerous components or materials might be discovered and what actions should be taken if they are discovered.
- Know why it is important to label removed fixtures and fittings.
- Be able to remove fixtures and fittings that prevent or restrict installation and label and store them correctly.
- Be able to correctly remove components, materials and outer frames from the aperture.
- Know how to ensure the damp proof course is effective.
- Know the correct methods for the assembly of window components
- Know different methods of securing installation materials to different types of structure.
- Be able to ensure that the new or restructured apertures meet specification.
- Be able to handle and position installation materials correctly.
- Be able to securely fix the installation materials to the structure using the correct tools, equipment and fixings safely and in accordance with the job specification.
- Know the correct weatherproofing materials for different types of installations.
- Be able to apply the specified materials safely to provide a weatherproof installation.
- Know why it is important to have drainage holes clear and functioning.
- Be able to ensure drainage holes are clear and functioning
- Know how to overcome problems in the installation.
- Know the different types of materials that can be used for internal and external finishes.
- Be able to finish off the work to specification.
- Know the type of information and instructions to provide to customers
- Be able to complete documentation related to the installation in accordance with company requirements
21
Remove and Install windows and/or doors with non-routine features and installation requirements
Verified
Key Learning Objectives:
- Know which parts of the Building Regulations relate to the installation and how they apply in practice
- Understand the features that make the installation non-routine and how to deal with these
- Know what types of dangerous components or materials might be discovered and what actions should be taken if they are present
- Be able to check and confirm installation requirements are correct and comply with Building Regulations and other legislation
- Be able to prepare the site, tools, equipment and materials for the required work
- Be able to remove components, materials and outer frames from the aperture
- Know how to ensure the damp proof methods are effective and comply with legislation and Industry Codes of Practice
- Be able to ensure that the new or restructured apertures meet the specification
- Select and use the appropriate tools and equipment for fixing the installation in accordance with safe working practices
- Know the correct weatherproofing materials for installation work
- Be able to apply the specified materials safely to provide a weatherproof installation
- Be able to install glass and/or panels
- Be able to ensure correct operation of the Installation features
- Know the different types of materials that can be used for internal and external finishes
- Be able to finish off the work to specification
- Be able to complete relevant documentation related to the installation
22
Remove Bay Windows
Verified
Key Learning Objectives:
- Know how to prepare the internal and external parts of the dwelling for the removal of Bay Windows to minimise damage and disruption and why these preparations are necessary
- Be able to prepare the internal and external parts of the dwelling in a way that will minimise damage and disruption for the removal of Bay Windows
- Know what checks to carry out for structural problems before commencing removal of materials and what actions should be taken if they are present
- Know what types of dangers can be revealed with the components of Bay Window removal and what actions to take with any discovered.
- Know the types and use of structural supports during the removal of an existing Bay Window
- Be able to remove fixtures and fittings that prevent or restrict installation and label and store them correctly.
- Know how to determine the sequence of removal of windows in a 2 storey bay
- Be able to correctly remove components, materials and outer frames from the aperture in the correct sequence, using appropriate tools, equipment and structural supports correctly and safely and in accordance with Manufacturer recommendations.
- Be able to ensure that others involved in the process carry out the required actions
- Know what site conditions and other factors can determine whether the bay window is assembled prior to positioning or whether the window will be assembled in situ
- Understand when and why to ensure any defects in the structure should be addressed before the installation commences
- Know how to overcome problems in preparing apertures for installation.
- Know how to ensure the new or restructured aperture meets specification and why this is important
- Be able to ensure that the new or restructured apertures meet specification.
23
Remove Existing Windows and Doors and Prepare Apertures
Verified
Key Learning Objectives:
- Know what types of dangerous components or materials might be discovered and what actions should be taken if they are discovered.
- Know of the use of structural supports during removal of existing windows or doors
- Know why it is important to label removed fixtures and fittings.
- Be able to remove fixtures and fittings that prevent or restrict installation and label and store them correctly.
- Be able to correctly remove components, materials and outer frames from the aperture.
- Be able to ensure the damp proof course is effective.
- Know the different types of materials that can be used for internal and external finishes.
- Know why it is important to assemble materials correctly during the aperture preparation process.
- Be able to handle, cut and assemble materials correctly.
- Be able to check that the new or restructured apertures meet specification.
- Know how to overcome problems in preparing apertures for installation.
24
Understanding the Building Regulations in the Fenestration Industry
Verified
Key Learning Objectives:
- Understand why Building Regulations exist, and where they apply.
- Know the main parts of Building Regulations that affect the Fenestration Industry
- Know who can carry out inspection of work covered by the Building Regulations and who is responsible for ensuring the inspection takes place
- Know the implications of a failed inspection.
- Understand the aims of part L(Conservation of Fuel and Power) of the Building Regulations regarding U value requirements for Fenestration installation
- Know the name and range of the UK's national system used for rating the energy efficiency of windows and the minimum energy rating band acceptable in the Building Regulations.
- Know the optimum space for heat retention between 2 panes of glass in a double glazed unit
- Know the types of glazing units other than “traditional” double glazed units that can help meet the requirements of Part L of the Building Regulations and the benefits of the different types
- Know the advantages of using types of glazing that minimise heat loss.
- Understand what is meant by safety glazing.
- Understand when safety glazing must be used
- Know the exceptions to the use of safety glazing and the minimum thickness acceptable for the exceptions
- Know the requirements for visible glass markings
- Know the common problems that can occur when taking delivery of glass and how to minimise the impact of these problems
- Know the types of windows and doors that part A (Structure) of the Building Regulations applies to
- Understand when Lintels should be used
- Understand the process to be followed with Bay Window replacement
- Understand when and why to ensure any defects in the structure should be addressed before the installation commences
- Know what bearing plates are and when they should be used
- Understand the problems that can occur in bay window removal and replacement and how to overcome them
Regulatory & Verification Details
- Qualification Number (QN)
- 601/1897/0
- Regulated Status
- Available to learners
- Awarding Body
- GQA
- Qualification Type
- Occupational Qualification
- Operational Start
- Dec 2013