GQA
Level 3
QN: 600/2808/7
Curriculum Active
GQA Level 3 NVQ Diploma in Print Administration
Official qualification regulated by Ofqual, awarded by GQA. Classified as a Occupational Qualification. Total guided learning hours: 594 hours.
Qualification Level
Level 3
Awarding Body
GQA
Syllabus Units
25 Units
Guided Hours
594 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Choose supplies and suppliers for your business
Verified
Key Learning Objectives:
- Understand how to prepare and monitor a schedule of the supplies needed for your business
- Understand how achieve best value when buying supplies for your business
- Understand how to manage and control business supplies to maximise the profitability of your business
2
Contribute to Improving the Effectiveness of the Print Organisation
Verified
Key Learning Objectives:
- Know how to obtain and understand the work schedule
- Know how to ensure that the correct quantities of products and materials and human resources are used.
- Know how to minimise wastage of materials
- Know why it is important to contribute to improving the effectiveness of the organisation
- Know what information to share with colleagues on your job role and why this is important.
- Be able to share information with colleagues.
- Know how to identify and pass on improvements to work activities
- Know how and why to identify opportunities and needs for self development and how to manage this information.
- Know why it is important to have good relationships with customers
3
Database Software
Verified
Key Learning Objectives:
- Understand how to optimise the use of databases, Optimise the use of databases.
4
Handling objections, negotiating and closing sales
Verified
Key Learning Objectives:
- Be able to prepare to handle objections, negotiate and close the sale
- Be able to handle objections
- Be able to negotiate with the customer
- Be able to close the sale
5
Knowledge of the Organisations Printing Processes and related information
Verified
Key Learning Objectives:
- Know the Departments within the Organisation and their area of responsibility
- Know the products produced by the Organisation
- Know the types of equipment used within the Organisation for print related work
- Know the printing processes/operations used within the Department(s) worked in
6
Maintain and archive print records
Verified
Key Learning Objectives:
- Be able to maintain records for print production.
- Know how to maintain records for print production.
- Know the problems that can occur with maintaining and archiving records of Print Production.
7
Meeting customers’ after sales needs
Verified
Key Learning Objectives:
- Be able to investigate customer after sales needs
- Be able to handle customers’ after sales needs
- Be able to review the after sales process
8
Monitor organisational quality systems in printing
Verified
Key Learning Objectives:
- Be able to contribute to the implementation of organisational quality systems
- Be able to carry out quality assurance procedures following approved methods
- Know how to maintain organisational quality systems
9
Order products and services
Verified
Key Learning Objectives:
- Understand how to identify
- select and negotiate the supply of products and services
- Understand organisational requirements and policies for the ordering and supply of products and services
- Understand how to monitor
- evaluate and improve procedures for the ordering and supply of products and services
- Be able to follow organisational procedures for the ordering and supply of products and services
- Be able to maintain relationships with suppliers of products and services and deal with problems
- Be able to monitor
- evaluate and make recommendations to improve the ordering and supply of products and services
10
Plan, schedule and monitor print production
Verified
Key Learning Objectives:
- Be able to plan job tasks and schedule print production
- Be able to monitor print production
- Be able to review the production output in line with the planned schedule
- Know how to plan, schedule monitor and review print production
- Know the problems that can occur when reviewing print production
11
Preflight Digital Files
Verified
Key Learning Objectives:
- Be able to Preflight digital art
- Be able to interpret and report the results of preflighting digital art
- Know how to preflight digital files
12
Preparing and delivering a sales presentation
Verified
Key Learning Objectives:
- Be able to prepare a sales presentation
- Be able to deliver a sales presentation
- Be able to evaluate a sales presentation
13
Produce print estimates from Price Lists
Verified
Key Learning Objectives:
- Be able to produce print estimates/prices.
- Know how to produce print prices.
- Know the problems that can occur when giving prices or estimates.
14
Produce and analyse estimates for print or print services
Verified
Key Learning Objectives:
- Be able to interpret job specifications
- Be able to produce and analyse estimates
- Know how to produce estimates for print and print services
15
Promote and Maintain Health and Safety in a Print Related Working Environment
Verified
Key Learning Objectives:
- Know which acts, regulations and guidelines apply to the print related working environment.
- Know how to monitor and implement changes in health and safety acts, regulations and guidelines.
- Know how to carry out a formal assessment of hazards and risks in the print related working environment and the types of risk or hazards that exist
- Be able to identify hazards and assess risks in the print related working environment.
- Know how to promote safe working practices
- Be able to promote safe working practices
- Be able to adopt a safe method of work.
- Know how to ensure there is no unauthorised or unsafe access to the working areas.
- Know how to monitor colleagues to ensure they comply with health and safety requirements.
- Know what to do in the event of accidents or emergencies.
- Understand the problems that can occur with promoting and maintaining Health and Safety within the print related working environment and the potential solutions
16
Review print production costs and prepare invoices
Verified
Key Learning Objectives:
- Be able to review print production costs
- Be able to prepare invoices
- Know how to review production costs and prepare invoices
17
Send and Receive Digital Files
Verified
Key Learning Objectives:
- Be able to send digital files by electronic means
- Be able to receive digital files by electronic means
- Know how to send and receive digital files
18
Spreadsheet Software
Verified
Key Learning Objectives:
- Use a spreadsheet to enter, edit and organise numerical and other data
- Select and use appropriate formulas and data analysis tools to meet requirements
- Select and use tools and techniques to present and format spreadsheet information
19
Understand how to Organise The Workplace
Verified
Key Learning Objectives:
- Know the key steps and benefits of organising a workplace
- Know how to plan a workplace organisation activity
- Know the communication requirements in an organised workplace
- Know how to sustain an organised workplace
- Understand how to review the impact of the introduction of workplace organisation
20
Understanding and contributing to the achievement of Customer satisfaction
Verified
Key Learning Objectives:
- Understand the purpose and culture of the Organisation
- Understand how to communicate the Customer Service strategy to the people within your area of responsibility
- Understand how to monitor and analyse the standards of service delivery
- Understand how to develop and recommend changes to the Organisation’s Customer Service strategy
- Understand the nature of Customer complaints and how to investigate them
- Understand how to take action to deal with customer complaints
- Understand why and how to analyse customer complaints
- Know the importance of good relationships with colleagues and customers
21
Understanding Internal and External Supply Chains
Verified
Key Learning Objectives:
- Understand the products and services currently provided by Suppliers in their area of responsibility
- Understand how to analyse Supplier performance and effectiveness
- Understand how to identify other products and services that could be outsourced
- Be able to identify other products and services that could be outsourced
- Understand the implications of changes to the products and services provided by Suppliers
- Understand how and why to identify and evaluate alternative Suppliers
- Understand how to implement changes to the Supply Chain
22
Understanding of the Company Standard Operating Procedures and how to develop them
Verified
Key Learning Objectives:
- Understand the meaning and purpose of Standard Operating Procedures
- Know the Standard Operating Procedures in place within their area of responsibility
- Understand how to identify a need for development of Standard Operating Procedures
- Understand how to develop Standard Operating Procedures
- Understand how to record and implement the Standard Operating Procedure developed
- Understand the problems that can occur with the development of Standard Operating Procedures
23
Understanding the Environmental Impact of work activities
Verified
Key Learning Objectives:
- Understand the work activities that could have environmental impact
- Understand the legal requirements regarding the environmental impact of work activities
- Understand how to assess the impact of work activities on the environment
- Understand how the outcomes of environmental assessments are recorded and reported
- Know how to review and evaluate the findings of environmental reports and decide on suggested changes
- Understand the principles of environmental management
- Understand how to communicate information on environmental issues to the relevant personnel
- Understand how to monitor the adherence of staff to environmental policies
24
Understanding the Print Industry
Verified
Key Learning Objectives:
- Know the Printing Processes used within the Print Industry
- Understand the factors that influence the choice of Printing Process
- Know the types of equipment used within the Print Industry
- Recognise and understand the need for confidentiality within the Print Industry
25
Word Processing Software
Verified
Key Learning Objectives:
- Enter and combine text and other information accurately within word processing documents
- Create and modify layout and structures for word processing documents
- Use word processing software tools to format and present documents effectively to meet requirements
Regulatory & Verification Details
- Qualification Number (QN)
- 600/2808/7
- Regulated Status
- Available to learners
- Awarding Body
- GQA
- Qualification Type
- Occupational Qualification
- Operational Start
- Sept 2011