GQA
    Level 2
    QN: 601/1776/X
    Curriculum Active

    GQA PAA\VQ-SET Level 2 Certificate in Commercial Laundry Operations

    Official qualification regulated by Ofqual, awarded by GQA. Classified as a Occupational Qualification. Total guided learning hours: 284 hours.

    Qualification Level
    Level 2
    Awarding Body
    GQA
    Syllabus Units
    20 Units
    Guided Hours
    284 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Carry out the washing process

    Verified
    Key Learning Objectives:
    • Be able to make services and machinery ready for use
    • Be able to select work required for washing processes
    • Be able to load machines
    • Be able to control the washing process
    • Be able to unload machines
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms, reports and other documentation
    • Be able to communicate effectively with colleagues and customers
    2

    Classify items and make up loads for cleaning

    Verified
    Key Learning Objectives:
    • Be able to handle items with care and remove those which are unsuitable for the cleaning process
    • Be able to check for foreign objects and deal with them according to the organisation’s procedures
    • Be able to sort items according to the appropriate classifications
    • Be able to make up loads of the correct weight and label loads clearly
    • Be able to prioritise loads and store them carefully
    • Be able to keep accurate records
    • complete forms, reports and other documentation
    • Be able to communicate effectively with colleagues and customers
    3

    Clean items safely by continuous tunnel washing processes

    Verified
    Key Learning Objectives:
    • Be able to make services and machinery ready for use
    • Be able to select work for continuous tunnel washing (CTW) process
    • Be able to control the continuous tunnel washing (CTW) process
    • Be able to correctly and safely operate the continuous tunnel washing (CTW) process
    • Be able to identify any problems which may arise
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    4

    Dry-finish and inspect garments using a tunnel finisher

    Verified
    Key Learning Objectives:
    • Be able to make machinery and equipment ready for use
    • Be able to select the work required
    • Be able to correctly and safely operate tunnel finishers
    • Be able to identify any problems which may arise
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    5

    Health, safety and security at work in the laundry and dry cleaning industry

    Verified
    Key Learning Objectives:
    • Be able to contribute to the safety and security of the workplace and its contents
    • Be able to monitor the workplace for hazards
    • Be able to take action in the event of fire, emergencies or accidents
    • Be able to raise the alarm and follow correct procedures for shut down and evacuation
    • Be able to keep accurate records
    • complete forms, reports and other documentation
    • Be able to communicate effectively with colleagues and customers
    6

    How to carry out the washing process

    Verified
    Key Learning Objectives:
    • Know how to make services and machinery ready for use
    • Know how to select work required for washing processes
    • Know how to load machines
    • Know how to control the washing process
    • Know how to unload machines
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms, reports and other documentation
    • Know how to communicate effectively with colleagues and customers
    7

    How to classify items and make up loads for cleaning

    Verified
    Key Learning Objectives:
    • Know how to handle items with care and remove those which are unsuitable for the cleaning process
    • Know how to check for foreign objects and deal with them according to correct procedures
    • Know how to sort items according to the appropriate classifications
    • Know how to make up loads of the correct weight and how to label loads clearly
    • Know how to prioritise loads and store them carefully
    • Know how to keep accurate records
    • complete forms, reports and other documentation
    • Be able to communicate effectively with colleagues and customers
    8

    How to clean items safely by continuous tunnel washing processes

    Verified
    Key Learning Objectives:
    • Know how to make services and machinery ready for use
    • Know how to select work for continuous tunnel washing (CTW) process
    • Know how to control the continuous tunnel washing (CTW) process
    • Know how to correctly and safely operate the continuous tunnel washing (CTW) process
    • Know how to identify any problems which may arise
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    9

    How to dry-finish and inspect garments using a tunnel finisher

    Verified
    Key Learning Objectives:
    • Know how to make machinery and equipment ready for use
    • Know how to select the work required
    • Know how to correctly and safely operate tunnel finishers
    • Know how to identify any problems which may arise
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    10

    How to inspect and dispatch laundered and cleaned items

    Verified
    Key Learning Objectives:
    • Know how to make equipment ready for use
    • Know how to prepare items and inspect for quality
    • Know how to make up and label orders safely
    • Know how to prepare items for dispatch and transfer to dispatch point
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    11

    How to maintain effective working relationships at work

    Verified
    Key Learning Objectives:
    • Know how to work closely with colleagues and line managers in a cooperative and helpful manner
    • Know how to share and pass on information to colleagues
    • Know how to behave in an appropriate manner at work
    • Know how to act upon instructions and information promptly and seek clarification from others when necessary
    • Know how to report to line managers and seek to minimise difficulties and problems
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    12

    How to process cabinet roller towels in one stage

    Verified
    Key Learning Objectives:
    • Know how to make machinery, supplies and services ready for use
    • Know how to select work for cleaning
    • Know how to correctly and safely operate the towel washer process
    • Know how to identify any problems which may arise
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    13

    How to process flat work through calenders

    Verified
    Key Learning Objectives:
    • Know how to make machinery and equipment ready for use
    • Know how to select the work required
    • Know how to correctly and safely adjust and operate machines
    • Know how to identify any problems which may arise
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    14

    How to tumble-dry items

    Verified
    Key Learning Objectives:
    • Know how to make machinery and equipment ready for use
    • Know how to select the work for tumble drying
    • Know how to correctly and safely operate the tumble dryer
    • Know how to identify any problems which may arise
    • Know how to check that work has been carried out as planned
    • Know how to keep accurate records
    • complete forms and other documentation
    • Know how to communicate effectively with colleagues and customers
    15

    Inspect and dispatch laundered and cleaned items

    Verified
    Key Learning Objectives:
    • Be able to make equipment ready for use
    • Be able to prepare items and inspect for quality
    • Be able to make up and label orders
    • Be able to prepare items for dispatch and transfer to dispatch point
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    16

    Know and understand health, safety and security at work in the laundry and dry cleaning industry

    Verified
    Key Learning Objectives:
    • Know how to contribute to the safety and security of the workplace and its contents
    • Know how to monitor the workplace for hazards
    • Know how to take action in the event of fire, emergencies or accidents
    • Know how to raise the alarm
    • Know how to use emergency equipment correctly and safely
    • Know how to follow correct procedures for shut down and evacuation
    • Know how to keep accurate records
    • complete forms, reports and other documentation
    • Be able to communicate effectively with colleagues and customers
    17

    Maintaining effective working relationships at work

    Verified
    Key Learning Objectives:
    • Be able to work closely with colleagues and line managers in a cooperative and helpful manner
    • Be able to share and pass on information to colleagues
    • Be able to behave in an appropriate way at work
    • Be able to act upon instructions and information promptly and seek clarification from others when necessary
    • Be able to report to line managers and seek to minimise difficulties and problems
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    18

    Process cabinet roller towels in one stage

    Verified
    Key Learning Objectives:
    • Be able to make machinery, supplies and services ready for use
    • Be able to select work for cleaning
    • Be able to correctly and safely operate the towel washer process
    • Be able to identify any problems which may arise
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    19

    Process flat work through calenders

    Verified
    Key Learning Objectives:
    • Be able to make machinery and equipment ready for use
    • Be able to select the work required
    • Be able to correctly and safely adjust and operate machines
    • Be able to identify any problems which may arise
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers
    20

    Tumble-dry items

    Verified
    Key Learning Objectives:
    • Be able to make machinery and equipment ready for use
    • Be able to select the work for tumble drying
    • Be able to correctly and safely operate the tumble dryer
    • Be able to identify any problems which may arise
    • Be able to check that work has been carried out as planned
    • Be able to keep accurate records
    • complete forms and other documentation
    • Be able to communicate effectively with colleagues and customers

    Regulatory & Verification Details

    Qualification Number (QN)
    601/1776/X
    Regulated Status
    Available to learners
    Awarding Body
    GQA
    Qualification Type
    Occupational Qualification
    Operational Start
    Dec 2013