GQA
Level 2
QN: 500/8038/6
Curriculum Active
GQA PAA\VQ-SET Level 2 NVQ Certificate in Laundry Operations
Official qualification regulated by Ofqual, awarded by GQA. Classified as a Occupational Qualification. Total guided learning hours: 385 hours.
Qualification Level
Level 2
Awarding Body
GQA
Syllabus Units
26 Units
Guided Hours
385 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Carry out the washing process
Verified
Key Learning Objectives:
- Be able to make services and machinery ready for use
- Be able to select work required for washing processes
- Be able to load machines
- Be able to control the washing process
- Be able to unload machines
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms, reports and other documentation
- Be able to communicate effectively with colleagues and customers
2
Classify items and make up loads for cleaning
Verified
Key Learning Objectives:
- Be able to handle items with care and remove those which are unsuitable for the cleaning process
- Be able to check for foreign objects and deal with them according to the organisation’s procedures
- Be able to sort items according to the appropriate classifications
- Be able to make up loads of the correct weight and label loads clearly
- Be able to prioritise loads and store them carefully
- Be able to keep accurate records
- complete forms, reports and other documentation
- Be able to communicate effectively with colleagues and customers
3
Clean items safely by continuous tunnel washing processes
Verified
Key Learning Objectives:
- Be able to make services and machinery ready for use
- Be able to select work for continuous tunnel washing (CTW) process
- Be able to control the continuous tunnel washing (CTW) process
- Be able to correctly and safely operate the continuous tunnel washing (CTW) process
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
4
Dry-finish and inspect garments using a tunnel finisher
Verified
Key Learning Objectives:
- Be able to make machinery and equipment ready for use
- Be able to select the work required
- Be able to correctly and safely operate tunnel finishers
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
5
Form-finish and inspect garments using steam and/or air
Verified
Key Learning Objectives:
- Be able to make machinery and equipment ready for use
- Be able to select the work required
- Be able to correctly and safely process garments in steam and air finishers
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
6
Health, safety and security at work in the laundry and dry cleaning industry
Verified
Key Learning Objectives:
- Be able to contribute to the safety and security of the workplace and its contents
- Be able to monitor the workplace for hazards
- Be able to take action in the event of fire, emergencies or accidents
- Be able to raise the alarm and follow correct procedures for shut down and evacuation
- Be able to keep accurate records
- complete forms, reports and other documentation
- Be able to communicate effectively with colleagues and customers
7
How to carry out the washing process
Verified
Key Learning Objectives:
- Know how to make services and machinery ready for use
- Know how to select work required for washing processes
- Know how to load machines
- Know how to control the washing process
- Know how to unload machines
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms, reports and other documentation
- Know how to communicate effectively with colleagues and customers
8
How to classify items and make up loads for cleaning
Verified
Key Learning Objectives:
- Know how to handle items with care and remove those which are unsuitable for the cleaning process
- Know how to check for foreign objects and deal with them according to correct procedures
- Know how to sort items according to the appropriate classifications
- Know how to make up loads of the correct weight and how to label loads clearly
- Know how to prioritise loads and store them carefully
- Know how to keep accurate records
- complete forms, reports and other documentation
- Be able to communicate effectively with colleagues and customers
9
How to clean items safely by continuous tunnel washing processes
Verified
Key Learning Objectives:
- Know how to make services and machinery ready for use
- Know how to select work for continuous tunnel washing (CTW) process
- Know how to control the continuous tunnel washing (CTW) process
- Know how to correctly and safely operate the continuous tunnel washing (CTW) process
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
10
How to dry-finish and inspect garments using a tunnel finisher
Verified
Key Learning Objectives:
- Know how to make machinery and equipment ready for use
- Know how to select the work required
- Know how to correctly and safely operate tunnel finishers
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
11
How to form-finish and inspect garments using steam and/or air
Verified
Key Learning Objectives:
- Know how to make machinery and equipment ready for use
- Know how to select the work required
- Know how to correctly and safely process garments in steam and air finishers
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
12
How to inspect and dispatch laundered and cleaned items
Verified
Key Learning Objectives:
- Know how to make equipment ready for use
- Know how to prepare items and inspect for quality
- Know how to make up and label orders safely
- Know how to prepare items for dispatch and transfer to dispatch point
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
13
How to maintain effective working relationships at work
Verified
Key Learning Objectives:
- Know how to work closely with colleagues and line managers in a cooperative and helpful manner
- Know how to share and pass on information to colleagues
- Know how to behave in an appropriate manner at work
- Know how to act upon instructions and information promptly and seek clarification from others when necessary
- Know how to report to line managers and seek to minimise difficulties and problems
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
14
How to press and finish garments following laundry
Verified
Key Learning Objectives:
- Know how to make machinery and equipment ready for use
- Know how to select the work for pressing
- Know how to correctly and safely operate presses
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
15
How to process cabinet roller towels in one stage
Verified
Key Learning Objectives:
- Know how to make machinery, supplies and services ready for use
- Know how to select work for cleaning
- Know how to correctly and safely operate the towel washer process
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
16
How to process flat work through calenders
Verified
Key Learning Objectives:
- Know how to make machinery and equipment ready for use
- Know how to select the work required
- Know how to correctly and safely adjust and operate machines
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
17
How to tumble-dry items
Verified
Key Learning Objectives:
- Know how to make machinery and equipment ready for use
- Know how to select the work for tumble drying
- Know how to correctly and safely operate the tumble dryer
- Know how to identify any problems which may arise
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
18
How to use a safe system for unblocking continuous tunnel washers
Verified
Key Learning Objectives:
- Know how to identify faults in the operation of the continuous tunnel washer (CTW)
- Know how to ensure that the necessary services and machinery are available
- Know how to carry out safely, without entry, company procedures for unblocking CTW
- Know how to carry out safely, with entry, company procedures for unblocking CTW
- Know how to check that work has been carried out as planned
- Know how to keep accurate records
- complete forms and other documentation
- Know how to communicate effectively with colleagues and customers
19
Inspect and dispatch laundered and cleaned items
Verified
Key Learning Objectives:
- Be able to make equipment ready for use
- Be able to prepare items and inspect for quality
- Be able to make up and label orders
- Be able to prepare items for dispatch and transfer to dispatch point
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
20
Know and understand health, safety and security at work in the laundry and dry cleaning industry
Verified
Key Learning Objectives:
- Know how to contribute to the safety and security of the workplace and its contents
- Know how to monitor the workplace for hazards
- Know how to take action in the event of fire, emergencies or accidents
- Know how to raise the alarm
- Know how to use emergency equipment correctly and safely
- Know how to follow correct procedures for shut down and evacuation
- Know how to keep accurate records
- complete forms, reports and other documentation
- Be able to communicate effectively with colleagues and customers
21
Maintaining effective working relationships at work
Verified
Key Learning Objectives:
- Be able to work closely with colleagues and line managers in a cooperative and helpful manner
- Be able to share and pass on information to colleagues
- Be able to behave in an appropriate way at work
- Be able to act upon instructions and information promptly and seek clarification from others when necessary
- Be able to report to line managers and seek to minimise difficulties and problems
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
22
Press and finish garments following laundry
Verified
Key Learning Objectives:
- Be able to make machinery and equipment ready for use
- Be able to select the work for pressing
- Be able to correctly and safely operate presses
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
23
Process cabinet roller towels in one stage
Verified
Key Learning Objectives:
- Be able to make machinery, supplies and services ready for use
- Be able to select work for cleaning
- Be able to correctly and safely operate the towel washer process
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
24
Process flat work through calenders
Verified
Key Learning Objectives:
- Be able to make machinery and equipment ready for use
- Be able to select the work required
- Be able to correctly and safely adjust and operate machines
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
25
Tumble-dry items
Verified
Key Learning Objectives:
- Be able to make machinery and equipment ready for use
- Be able to select the work for tumble drying
- Be able to correctly and safely operate the tumble dryer
- Be able to identify any problems which may arise
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
26
Use a safe system for unblocking continuous tunnel washers
Verified
Key Learning Objectives:
- Be able to identify faults in the operation of the continuous tunnel washer (CTW)
- Be able to ensure that necessary services and machinery are available in line with company procedures
- Be able to carry out safely, without entry, company procedures for unblocking CTW
- Be able to carry out safely, with entry, company procedures for unblocking CTW
- Be able to check that work has been carried out as planned
- Be able to keep accurate records
- complete forms and other documentation
- Be able to communicate effectively with colleagues and customers
Regulatory & Verification Details
- Qualification Number (QN)
- 500/8038/6
- Regulated Status
- Available to learners
- Awarding Body
- GQA
- Qualification Type
- Occupational Qualification
- Operational Start
- Jul 2010