Highfield
    Level 2
    QN: 603/5534/7
    Curriculum Active

    Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry

    Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Vocationally-Related Qualification. Total guided learning hours: 29 hours.

    Qualification Level
    Level 2
    Awarding Body
    Highfield
    Syllabus Units
    2 Units
    Guided Hours
    29 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Principles and practices of working as a CCTV operator in the private security industry

    Verified
    Key Learning Objectives:
    • Understand the purpose of surveillance (CCTV) systems and the roles and responsibilities of the control room team and other stakeholders
    • Understand the different types of legislation and how they impact on Public Space Surveillance (CCTV) operations
    • Understand the importance of operational procedures in public space surveillance (CCTV) operations
    • Understand how public space surveillance (CCTV) systems equipment operates
    • Understand Surveillance techniques
    • Understand different types of incidents and how to respond to them
    • Understand health and safety in the CCTV environment
    • Demonstrate operational use of CCTV equipment
    • Produce evidential documentation
    2

    Principles of working in the private security industry

    Verified
    Key Learning Objectives:
    • Know the main characteristics and purposes of the Private Security Industry
    • Understand legislation as it applies to a security operative
    • Understand arrest procedures relevant to security operatives
    • Understand the importance of safe working practices
    • Understand fire procedures in the workplace
    • Understand emergencies and the importance of emergency procedures
    • Understand how to communicate effectively as a security operative
    • Understand record keeping relevant to the role of the security operative
    • Understand terror threats and the role of the security operative in the event of a threat
    • Understand how to keep vulnerable people safe
    • Understand good practice for post incident management

    Regulatory & Verification Details

    Qualification Number (QN)
    603/5534/7
    Regulated Status
    Available to learners
    Awarding Body
    Highfield
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Apr 2021