Highfield
Level 2
QN: 601/6633/2
Curriculum Active
Highfield Level 2 Award in Knowledge for a Professional Bus or Coach Driver (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Vocationally-Related Qualification. Total guided learning hours: 115 hours.
Qualification Level
Level 2
Awarding Body
Highfield
Syllabus Units
4 Units
Guided Hours
115 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Bus or Coach Operations
Verified
Key Learning Objectives:
- Know how bus or coach services are operated
- Know procedures for operating bus or coach services
- Understand how on-board equipment supports bus or coach operations
2
Customer Services for Bus or Coach
Verified
Key Learning Objectives:
- Understand the aims of customer service for bus or coach services
- Understand the principles of communication for bus or coach service customer service
- Know how to provide an inclusive bus or coach service
- Know how to provide bus or coach services for priority users
3
Employment Rights and Responsibilities in the Passenger Transport Sector
Verified
Key Learning Objectives:
- Know employment rights and responsibilities of the employee and employer
- Understand employment rights and responsibilities and how these affect organisations
4
Safe Bus or Coach Services
Verified
Key Learning Objectives:
- Understand requirements for health and safety for bus or coach services
- Know routine safety checks prior to use of bus or coach vehicles
Regulatory & Verification Details
- Qualification Number (QN)
- 601/6633/2
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2015