Highfield
Level 2
QN: 601/3198/6
Curriculum Active
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Official qualification regulated by Ofqual, awarded by Highfield. Classified as a Vocationally-Related Qualification. Total guided learning hours: 228 hours.
Qualification Level
Level 2
Awarding Body
Highfield
Syllabus Units
13 Units
Guided Hours
228 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to effective team working
Verified
Key Learning Objectives:
- Know the different types of team roles, and how they contribute to effective team working, Know how working relationships need to extend across appropriate work groups and departments, Be able to identify individual strengths and weaknesses, and how they contribute to the effectiveness, Know how individuals behaviour and appearance may be perceived by others, Know the importance of creating and maintaining effective working relationships, Know the types of problems and difficulties that can occur within team working relationships, and how they can be resolved, Know the importance of sharing knowledge, information, and performance measures within the team, Know how to present information in an amicable and constructive manner, in relation to the team or individual circumstance, Be able to use different types of communication methods, in order to keep others informed, Know how to identify the mixture of skills and experience available within a team, Know how the mixture of skills and experience within a team, contributes to effective team working
2
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Carrying out autonomous maintenance
Verified
Key Learning Objectives:
- Know the principles of Total Productive Maintenance (TPM), Know the ways TPM can help improve the profitability of a business, Know the ‘5 pillars’ of TPM, and who needs to be involved in its implementation, Know what preparation is required prior to a TPM activity taking place, Know the health and safety requirements for the area, and the resources required for a TPM activity, Be able to apply the practical steps of TPM, Know the 6 major losses, their impact on a business, and how they can be eliminated, Be able to collect the information needed to calculate Overall Equipment Effectiveness (OEE), Know why it is necessary to audit TPM activities, and the techniques used, Be able to carry out a TPM audit, Know what aspects of business performance can improve as a result of TPM, Know how TPM fits in with other lean business principles
3
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Carrying out set-up reduction techniques
Verified
Key Learning Objectives:
- Know the principles of ‘Set up reduction techniques’, and how it can improve business efficiency and profitability, Know how to critically evaluate the changes that have been made, or are being proposed, to the set up activity, Know the role and application of standard operating procedures in sustaining improvements, Know how effective process set up and changeover techniques can build effective team working in the workplace, Know how effective process set up and changeover techniques fits in with other lean business principles, Know why a machine, process or operation can be selected for the improvement activity, and what range of improvements can be possible, Know the difference between motion and work, and what is meant by value adding and non value adding activities, Be able to carry out the basic steps in a set up procedure, Know the basic steps to be followed in a set up procedure aimed at streamlining the set up operation, Know the preparation needed to be done prior to a set up reduction activity taking place, Be able to apply the practical steps of ‘set up reduction techniques’ using the ‘Single Minute Exchange of Dies’ (SMED) technique, Know how to apply effective problem solving methods and techniques to further improve the set up activity, Know how to set quantifiable targets and objectives for the improvement activity, and how they can be achieved
4
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the Application of Continuous Improvement Techniques _Kaizen_
Verified
Key Learning Objectives:
- Explain the importance of continuous improvement for productivity in the workplace
- Identify different types of improvements that can be made as part of continuous improvement
- Define 'waste' in a business context and explain its impact on productivity
- Apply techniques to eliminate waste in a workplace environment
- Describe the purpose and process of benchmarking
- Evaluate the potential benefits of benchmarking for an organisation
- Demonstrate the 12 steps to carrying out a continuous improvement activity
- Apply key performance indicators to measure improvements and communicate results visually
5
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the application of kanban control systems
Verified
Key Learning Objectives:
- Evaluate the suitability of kanban systems for different stock control and production control scenarios
- Compare and contrast traditional push systems with visual pull and continuous flow systems
- Explain the role of visual triggers in kanban systems as a means of visual communication
- Design effective stock control triggers for a given production environment
- Demonstrate how kanbans communicate the need for action in a production context
- Construct and apply a two-bin system where the container acts as the trigger
- Analyse the use of multiple containers to manage high volumes or complex supply chains
- Assess the strengths and weaknesses of kanban systems in various operational contexts
6
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the creation of standard operating procedures _SOP_
Verified
Key Learning Objectives:
- Define standardisation and explain its role in improving business competitiveness
- Describe the purpose and benefits of standard operating procedures
- Identify the areas within a business environment that SOPs address
- Differentiate between main steps and operations on a standard operation sheet
- Distinguish between value-added and non-value-added activities
- Explain the principles of motion economy and their application in SOPs
- Collect accurate information for preparing a standard operating sheet
- Evaluate factors that necessitate SOP review and revision
7
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the analysis and selection of parts for improvement
Verified
Key Learning Objectives:
- Know how to identify the selection of parts for improvement from within a chosen area or product range, Know the type of information required to select representative parts within a chosen area or product range, Know how to group identified parts into appropriate part families, Be able to group parts based on part shape, part size, the material used to manufacture the part, and the manufacturing process, Be able to carry out an analysis, Know the principles and process of carrying out an analysis, Know the difference between ‘lead time’ and ‘cycle time’, Know what is meant by the term ‘bill of materials’ for each of the representative parts, Know the importance of analysing and selecting parts for improvement, Know how the analysis and selection of parts for improvement fits in with other lean business techniques
8
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the Application of Workplace Organisation Techniques
Verified
Key Learning Objectives:
- Know what a work environment is, and what is meant by an organised working environment, Be able to identify the benefits that can be achieved by having an organised working environment, Know the methods and techniques for workplace organisation, and how they are used, Know how the steps of workplace organisation are implemented, Be able to apply the first three steps of workplace organisation, Know the fourth and fifth steps of workplace organisation in order to sustain and improve the workplace, Be able to carry out a tagging exercise, Know how to redeploy or dispose of non-essential items from the workplace, Know why it is necessary to audit workplace organisation activities, and the tools and techniques that are used, Be able to carry out a workplace organisation audit, Know how aspects of health, safety, and team work may improve as a result of good workplace organisation, Know how workplace organisation fits in with other lean business techniques
9
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the development of visual management systems
Verified
Key Learning Objectives:
- Know what is meant by ‘visual management’, and the benefits that can be gained from having visual management systems in place, Know how the principles and processes of visual management can be applied in the workplace, Know the different forms of visual management, and to what part of the business they can be applied, Be able to display information, and key business and local performance measures, Know the improvement actions and measurement techniques that will facilitate the deployment of a visual management system, Know how to employ an improvement action that requires a visual management system activity within a work area, Know how to prepare and carry out the visual management activity within a chosen work area, Be able to display and maintain information, using the most appropriate and effective methods, Know how further improvement actions continue to drive the information and development of the system, Know how visual management systems fit in with other lean business activities
10
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to the application of problem solving techniques
Verified
Key Learning Objectives:
- Identify different types of problems that can affect a business
- Explain the effects of unresolved problems on business performance
- Describe the benefits of a structured approach to problem solving
- Apply appropriate problem solving techniques to identify root causes
- Determine and select appropriate corrective actions
- Implement corrective actions effectively
- Use tools to prevent problem recurrence
- Capture improvement opportunities and plan actions
11
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Contributing to carrying out lead time analysis
Verified
Key Learning Objectives:
- Define lead time and explain its use as an improvement tool in a lean business environment
- Identify representative parts or processes suitable for lead time analysis
- Determine the type of information required to compile a draft lead time profile
- Create a lead time profile and frequency diagram for analysed parts or processes
- Analyse current practice to identify potential improvements
- Evaluate the types of improvements that can reduce lead time with quantifiable objectives and targets
- Assess implementation issues that may arise from proposed improvements
- Plan improvements and evaluate the consequences of not achieving benefits
12
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Statutory Regulations and Organisational Safety Requirements
Verified
Key Learning Objectives:
- Identify the principal provisions of the Health and Safety at Work Act and other current legislation.
- Explain how current legislation affects health and safety issues for employers, employees, and the public.
- Describe how to obtain information and relevant advice on the organisation's health and safety policy.
- Outline general safe working practices associated with operations in the workplace.
- Classify the types, causes, and consequences of workplace accidents and emergencies.
- Describe the procedures to be followed in the event of accidents, injuries, evacuation, and dangerous occurrences.
- Identify hazards and risks associated with work activities and explain the importance of involvement in risk assessment.
- Carry out a risk assessment activity for a given workplace scenario.
- Explain the steps necessary to minimise the risk of injury or damage when moving a load.
- Demonstrate correct and safe methods and techniques for moving a load.
- Apply good housekeeping and safe working practices as a basis for safe lean business activities.
13
Highfield Level 2 Certificate In Business Improvement Techniques (RQF)
Carrying out flow process analysis
Verified
Key Learning Objectives:
- Explain the principles and benefits of Flow Process Analysis in a lean manufacturing environment
- Distinguish between value-added and non-value-added activities in a given process
- Apply Flow Process Analysis to identify waste and problem conditions in a part or process
- Construct a flow analysis sheet to map a process accurately
- Carry out a Flow Process Analysis on a chosen part using appropriate tools and techniques
- Produce a visual representation of a process using appropriate mapping techniques
- Evaluate the type of improvements that can be made to a process with defined, quantifiable objectives and targets
- Analyse implementation issues that can arise as a result of proposed improvements
- Produce a payback matrix or efficiency statement that prioritises and evaluates improvement opportunities
- Explain how Flow Process Analysis fits in with other lean business processes
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3198/6
- Regulated Status
- Available to learners
- Awarding Body
- Highfield
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jun 2014